AEG are a well known company that make a large range of different appliances. Appliances in general tend to work fine for long periods of time, before there’s an issue that needs to be fixed. In this article, I will explain what to do if your AEG dishwasher is not working.
As a general rule, the door is not completely closed, it’s not getting power from the wall outlet, the previous settings need to be cleared, or there is water pooling in the bottom of your AEG dishwasher. Begin by resetting it by holding down the power button for 3 seconds, then do the following.
Resetting an AEG dishwasher is a bit different depending on the model, however, for most holding down the on/off button for 3 seconds will work. Below, I will cover how to reset all models of AEG dishwashers. As well as, how to fix more specific issues with your AEG dishwasher such as the water not draining.
AEG Dishwasher Not Working
An AEG dishwasher can show no lights on the control panel, or when you press the start button nothing happens, and it doesn’t start the cycle. Below is what you should do when this happens.
Overall, first start by resetting the cycle by holding down the power button for 3 seconds. Then set a new cycle, and press start. Otherwise, your AEG dishwasher may not be getting power because the fuse has tripped at the switchboard for your home. Below are additional steps to fix this issue.
If no lights are showing on your AEG dishwasher then it means there’s no power going to it. In virtually all cases this is because the fuse at the mains board has been tripped.
Inspect the mains board to see if any of the fuses have switched into the off position. And flick them back into the on position.
AEG Dishwasher Won’t Drain
As water is sprayed around inside a dishwasher, it accumulates at the bottom and is sucked out by the drain pump. In some cases, the water won’t drain at all. This is how to troubleshoot an AEG dishwasher that won’t drain.
In general, either the drain pump is faulty, there is a clog in the hold at the base of your dishwasher, the screen that covers the drain is filled with debris, or the waste water line is clogged. First inspect the area at the base of your AEG dishwasher for a blockage, then do the following.
On most models there is a plastic mesh type screen that can be completely removed. You can unclip it. The holes in it can accumulate food debris that blocks them, and won’t allow water through.
It’s also common for some food or a small chip from a plate or cup to be lodged in the hole underneath this plastic screen. It’s easy enough to clear a blockage in this area of your AEG dishwasher.
But, before doing so, you should disconnect it from the power.
AEG Dishwasher Keeps Draining
In some cases, an AEG dishwasher can be stuck draining. It will drain for a few minutes, stop, and then start draining again. Here’s what causes this to happen, and the troubleshooting steps to fix it.
Overall, this typically means there is an issue with the computer in your AEG dishwasher. Restarting your AEG dishwasher typically fixes this issue. To do that hold down the power button for 3 seconds and then release it. After that, do the troubleshooting steps below.
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The other very common issue that causes this to happen is there is a blockage at the bottom of your dishwasher. When this happens the dishwasher detects there’s water in the dishwasher so initiates the drain pump to pump the water out. But, because of the blockage the water can’t get to the drain pump.
It then detects that there’s water in the dishwasher so turns on the drain pump again to start draining. Refer to the section above this one that says ‘AEG Dishwasher Won’t Drain’.
If it’s not that then the onboard computer may be faulty. Contact AEG support, to have them troubleshoot the issue with you.
AEG Dishwasher Door Keeps Opening
Typically, a dishwasher will remain closed, unless you open it yourself by squeezing the handle. There can be an issue with your AEG dishwasher where the door will keep opening. This is what to do if this happens.
As a general rule, the latch is faulty and needs to be replaced, or it’s set on air dry mode. The latch is connected to the electricity, so disconnect your dishwasher from the power before doing anything to it. To turn off air dry mode refer to the steps below.
If it’s not set to air dry mode then it’s best to get in touch with AEG support to organize having it repaired. It’s possible it’s also covered under warranty. Typically, it’s just a matter of swapping out the existing door latch for a new one.
AEG Dishwasher Door Will Not Close
When you push the door closed on an AEG dishwasher it will click shut. If there’s a problem with your AEG dishwasher door it won’t push closed all the way, or it will close but not click into place. Here’s what to do if your AEG dishwasher will not close.
Generally, there is something sticking out that is stopping the door from closing. For example, the dish drawers are not pushed all the way in. Otherwise, the door latch can be faulty, this will cause it not to click closed. Below are steps to identify what is causing the issue.
AEG recommends visually inspecting the drawers to make sure they are slid in all the way to the back. Sometimes, there can be a piece of cutlery or a special type of bowl or plate that won’t allow the drawer to slide in all the way. Which will cause it to stick out a bit so that door won’t close.
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This is pretty easy to tell because you can feel the door push up against the drawer. If the door can push all the way closed but doesn’t stay closed, then the latch is broken. It’s best to get in touch with AEG support to have a registered technician repair or replace it.
AEG Dishwasher Door Will Not Open
During, before, and after a cycle an AEG dishwasher can be opened. However, the door can not open when you squeeze the handle, even if it’s not operating. Here are instructions for what causes this to happen and how to fix it.
In general, the latch is not functioning correctly. But, first try resetting your dishwasher. A dishwasher door can be opened if the latch won’t open because it’s broken. But, it has the potential to cause an electric shock. It’s generally best to call a repair technician.
To open a dishwasher door that is closed because the latch is broken requires tinkering above the top of the dishwasher with a screwdriver. It doesn’t always work, and even after you open it, you will need to repair the latch.
For these reasons, it’s better to call a repair technician. They can get it to open again, and replace the broken door latch.
AEG Dishwasher Not Turning On
One or a few of the lights on the control panel on an AEG dishwasher will light up when it’s getting power. But, even if it is getting power it might not turn on when you press the power button. When this happens, here’s what you should do.
As a general rule, your AEG dishwasher is not getting power from the wall outlet. This is typically because the fuse at the switchboard for that part of the house has clicked into the off position due to a power surge. Details on how to check the switchboard and additional steps are explained below.
As you may know, there is a switch board that diverts the electricity to different parts of a house, and also makes it easy to shut off different areas rather than cutting power to the whole house. If there’s a power surge, one of a few of the circuit breakers will click into the off position. In older style switchboards the circuit breaker will blow and need to be replaced.
You can just open the panel on the front of your switchboard, and look for any fuses that are in the off position. Then turn them back on.
If it is getting power but the power button doesn’t work, then try restarting your AEG dishwasher. To do that hold down the on/off button for 3 seconds. Some AEG dishwashers are reset in a different way, so if that doesn’t work refer to this page on the official AEG website which explains how to reset each of the different AEG dishwasher models.
Otherwise the power button itself may be faulty. This typically requires the control panel to be replaced. In that case, it’s best to contact AEG support to have a technician take a look at it, and replace the control panel if required.
AEG Dishwasher Not Drying
The dry cycle on an AEG dishwasher will completely dry the dishes in it. It uses a heating element to heat up the water covering the dishes until it evaporates as steam. If the dishes in your AEG dishwasher are not drying, here’s what to do.
In general, either the heating element is faulty, the air flow duct is blocked, or the air flow fan is faulty. Any of these can be the issue. However, inspecting them is best done by a qualified technician. Start by resetting your AEG dishwasher by holding down the on/off button for 3 seconds.
Doing so will reset the inbuilt computer. Most AEG dishwashers are reset in this way. However, some models are reset differently. So, if holding down the power button for 3 seconds doesn’t work, refer to the owners manual for your specific AEG dishwasher.
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Many AEG dishwashers have a rinse aid compartment. This rinse aid compartment can be empty. Rinse aid does a lot to help dishes dry after a cycle.
And so if there isn’t any rinse aid it can cause the dishes to have a small amount of accumulated water. Finally, the wrong cycle may have accidentally been selected. For example, a rinse cycle was selected instead of a normal, or heavy duty cycle.
Try another cycle, and be sure it’s set to a wash and dry cycle such as ‘normal’ to verify if the problem still happens. If it does then contact AEG support.
AEG Dishwasher Not Heating
To dry the dishes an AEG dishwasher will blow hot air that is heated by an element. Hot water is also sprayed into an AEG dishwasher that comes from the hot water inlet valve from the hot water cylinder in your home. If your AEG dishwasher is not heating, and remains cold, this is what causes it to happen and the troubleshooting steps you should take.
As a general rule, the heating element is faulty and needs to be replaced. Start by restarting your AEG dishwasher by holding down the power button for 3 seconds. Some AEG dishwashers also have a reset button on the control panel. If it’s still not heating contact AEG support.
There are instructions for how to restart the other types of AEG dishwashers if the holding down the power button method doesn’t work. Refer to the section above titled ‘AEG Dishwasher Not Turning On’, to see how to reset other AEG dishwasher models. The internal computer may have frozen, and if you restart it, it will fix this issue.
But, if it’s not related to the onboard computer the heating element that is responsible for drying the dishes is not heating up. It can have blown, or there is an issue with one of the other components inside your dishwasher. For these reasons, it’s best to have a qualified technician take a look at it to identify what is causing the issue.
AEG Dishwasher Not Cleaning Top Shelf
There are spray arms in an AEG dishwasher that spray water from the top and the bottom onto the dishes to clean them. There are also two racks on AEG dishwashers, the top rack is narrower and is designed for cups. If the top shelf is not cleaning, here’s what you should do.
Overall, this indicates there’s an issue with one or both of the spray arms. Do another cycle, and listen to hear if water is sloshing around inside your dishwasher. If you don’t hear any water sloshing around during the whole cycle, identify what’s wrong with them by doing the steps below.
There are small openings on the spray arms where the water comes out. They can get clogged with grime, and water won’t be able to spray out of them. The arms can also be obstructed from rotating.
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This can occur because a plate, cup, or bowl is sticking out and blocking the spray arm. The other thing that can happen is a large utensil like a fish slice or wooden spoon, can have fallen down part way and is blocking the spray arms. Visually inspect where the spray arms spin to see if anything is in the way.
If none of these steps work, then there can be an issue with the onboard computer, or the water inlet valve. Contact AEG support to have it repaired by a qualified technician.
How to Reset AEG Dishwasher Back to Factory Settings
Many issues with electronic devices and appliances can be fixed by doing a factory reset or a normal reset. An AEG dishwasher is no different. Here are instructions for how to return an AEG dishwasher back to factory settings.
In general, press and hold the on/off button for 3 seconds to reset it back to factory settings. Some models have a reset button on the control panel, whereas, others require you to hold a unique combination of buttons, explained below.
The exact combination of buttons varies based on what kind of model it is. There’s a help document on the AEG website that shows a picture of each of the different control panels, and how to reset each one. Take a look at it here, and follow the instructions there to reset it.
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Overall, it’s not getting power because the fuse at the circuit breaker has tripped, the door is not closed completely, or delayed start is set. See if any lights on the control panel are lit up. If not, there is no power, and you should check the switchboard for your home, additional steps below.