Skip to Content

Apple TV App Not Working on Samsung TV

You’ve heard all the hype about Apple TV, and you want to check it out for yourself. But no matter how hard you try, you just can’t figure out how to add the Apple TV app to your Samsung TV.

If your Apple TV app isn’t working on your Samsung TV, firmware updates may be causing the problem. The Apple TV app is also only available on certain Samsung TVs, so if you have an older model, the app won’t load. However, there are workarounds, such as using an Apple TV box, Playstation, or Xbox.

Male turning on TV with remote

If you can’t find the AppleTV app on your Samsung TV, if the Apple TV app isn’t loading on your Samsung TV, and the Apple TV app is telling you “video unavailable,” you’ve come to the right place. Don’t worry because you can use the Apple TV app even on older Samsung TVs that won’t recognize the app. Read on and find out how!

Can You Put Apple TV App on Samsung TV?

Smart TV, tablet, laptop, smart phone

You can put the Apple TV app on your Samsung TV. Go to your home screen and scroll through your available apps. If you recently bought your Samsung TV, the Apple TV app may already be listed on the Home menu. If so, navigate to the Apple TV icon and open it.

How To Add the Apple TV App to Your Samsung TV

Apple TV requires an Apple Music or iTunes account. If you do not yet have an Apple account, you can create one using the Apple Music app on your phone or through iTunes on your desktop computer. You can also go to the Apple TV app and choose Account, then “Sign In,” and click “Create New Apple ID.”

When you have finished signing up with Apple:

  1. Select Settings, and then choose Accounts.
  2. Select Sign In, and then select Sign In On Mobile Device. You can scan the QR code which appears, or enter the code manually on the Apple TV activation page

From here, follow the on-screen instructions, and you will soon be a registered Apple TV member.

Can’t Find Apple TV App on Samsung TV

Female watching Smart TV

If you don’t see Apple TV on your Home menu, navigate to APPS. Find the Apple TV icon and press the download button. You will see a window that provides information about the selected app. Now move to Download Now and click to start the installation. After your download is finished, the Apple TV icon will appear on your home screen.

This is a simple process, but in life, things are not always straightforward. If you run into difficulties, continue reading to find out the few things you can do to get the Apple TV app working on your Samsung TV.

Samsung TV Won’t Recognize Apple TV App / Apple TV App Not Loading on Samsung TV

Smart TV apps

Firmware updates or other issues can sometimes cause problems with existing apps. If your Apple TV app has suddenly stopped working, you can try reinstalling it. To reinstall your Apple TV app on a Samsung TV:

  1. Select the Apps tile from the menu ribbon.
  2. When Apps opens, navigate to the top right-hand corner and select Settings.
  3. Look for the Apple TV app.
  4. Select “Reinstall.”

Once the Apple TV app is reinstalled, it should work as usual, and you can return to enjoying your favorite Apple programs. If you have further problems, check Apple TV App Support.

Samsung TV Apple TV App Says “Video Unavailable”

Smart TV apps

Your free trial or monthly subscription gives you access to Apple TV shows. The Apple TV app also aggregates content from other providers like Hulu, Netflix, and Showtime. But these providers may also require subscriptions.

The Apple TV app has a library tab with a list of all your TV shows and movies. But it only lists Apple purchases. Amazon Prime or YouTube purchases will not show up in your library. They may show up in an Apple TV App search, as many movies are available through the iTunes store. But you will be asked to purchase it again.

Additionally, the Apple TV app offers buttons that will take you directly to Amazon Prime, YouTube, Disney Plus, or other providers. You add these apps to your Apple TV app’s home screen, or you can go to them directly from your Home button.

Armed with these suggestions, you should be all set to enjoy the Apple TV app on your Samsung TV. But what should you do if you go to your Smart Hub’s apps window only to find the Apple TV app is not listed among your choices?

Can I Get Apple TV App on Older Samsung TVs?

Smart TV apps

Apple has become famous (or notorious) for its “walled garden” approach. They design their operating systems and apps for carefully selected hardware. This approach provides better security against hacking and malware and allows for a consistent user experience. But it also leaves many device owners locked outside the garden.

Unfortunately, the Apple TV app is only available on certain Samsung TVs. According to Apple, the Apple TV app only supports the following Samsung TVs:

  • Samsung UHD 8, 7, 6 Series (2018, 2019, 2020)
  • Samsung FHD/HD 5,4 Series (2018, 2019, 2020)
  • Samsung The Frame Series (2018, 2019, 2020)
  • Samsung QLED 4K Q9, Q8, Q7, Qx Series (2018, 2019, 2020)
  • Samsung QLED 8K Q9, Q8 Series (2019, 2020)
  • Samsung Serif Series (2019, 2020)
  • Samsung the Sero Series (2019, 2020)

If you have an older Samsung model, you’re out of luck. Apple TV will not load on any Samsung TV that is not on Apple’s list of approved models. If you can’t find the Apple TV app on your Smarthub’s “Apps” panel, you cannot download it to your smart TV.

How To Get Apple TV on Older Samsung TV

Smart TV, smart phone, tablet, laptop

You probably don’t want to throw your expensive and still-working Samsung TV in the trash and replace it. Don’t despair! Maybe you can’t put the Apple TV app on your Samsung TV. But there are still ways to view Apple TV on your older Samsung device.

Copyright protected content owner: and was initially posted on May 6, 2021.

Apple TV Box

Samsung Smart TVs save owners the tangled cords and extra hassle of set-top boxes. But even if your Samsung TV can’t use the Apple TV app, it can still connect to an Apple TV-capable source.

If you want to watch your Apple TV programs in 4K with HDR, you will need an HDMI cable that is capable of handling the required bandwidth. This Zeskit Maya Ultra High-Speed HDMI Cable will give your Apple TV box and your Samsung TV the connection they need for the best possible picture.

Alas, while your Samsung TV has HDR (High Dynamic Range) capability, it does not have Dolby Vision. Some TV manufacturers have included Dolby’s proprietary technology in their higher-end models. Samsung remains committed to the royalty-free HDR10+ standard.

HDR10+ and Dolby Vision offer slightly better color saturation and more balanced brightness. But your Apple TV box will still provide a standard HDR10 signal to your Samsung TV or an SDR (Standard Dynamic Range) signal for older Samsung TVs, which do not support the original HDR10 protocols defined in 2015.

Playstation or Xbox

If you use your Samsung TV for gaming, you may already own an Apple TV app-capable device! The following gaming consoles can run the Apple TV app:

Copyright article owner is for this article. This post was first published on May 6, 2021.

  • Xbox One X
  • Xbox One S
  • Xbox Series X
  • Xbox Series S
  • PlayStation 4
  • PlayStation 5

The Xbox Series X and Series S and the PlayStation 5 ship with the Apple TV app already installed. If you are using an Xbox One X or One S or a PlayStation 4, you can download the Apple TV app from your console’s app store.

Related Articles

Apple TV Keeps Hanging

Apple TV Purchased/Rented Movie Not Playing

Apple TV Not Working On Sony TV

Apple TV Disney Plus Not Working

ReadyToDIY is the owner of this article. This post was published on May 6, 2021.

Apple TV HBO Max Not Working