Skip to Content

HP Laptop Bluetooth Not Working

Using laptop in the desk

HP has long been a leader in the computer and computer devices industry. One of the reasons they continue to be a reliable company is by providing their customers with the latest technology and features for their laptops and computers. One such feature is the ability to connect HP laptops to Bluetooth devices. Unfortunately, as with any piece of technology, connecting the two together doesn’t always work as intended. When your HP laptop Bluetooth isn’t working, the first thing to do is restart the computer and the Bluetooth device. This typically resolves the connectivity issue.

To fix an HP laptop Bluetooth that isn’t working, close any and all programs currently running on the computer. Once all programs are closed, completely shut down the computer. Turn off the Bluetooth device you are trying to connect to the computer. Then turn the computer and device back on.

Once both the computer and Bluetooth device are back up and running, try repairing them again. If you’re still having issues connecting the HP laptop with the device, the next thing to check would be the wireless communication settings. In the Windows search bar, enter “Airplane Mode.” This will bring up the Airplane mode panel. Ensure that Airplane Mode is toggled OFF as turning it on will prevent the laptop from communicating with all wireless devices, including Wi-Fi and Bluetooth. Also ensure that both Wi-Fi and Bluetooth are toggled ON. Once you have corrected these settings, try pairing the devices once more.

HP Laptop Not Searching Bluetooth Device

Using laptop in the desk

When your HP laptop won’t search for Bluetooth devices, it prevents you from even trying to pair the two together. This can leave you frustrated and hopeless, especially if you need to connect the laptop with the device for work or school. The good news is that you can usually fix this problem by restarting the Bluetooth services on your HP laptop. 

To fix an HP laptop that is not searching Bluetooth devices, try restarting each Bluetooth service that is on your laptop. This will require manually stopping and starting each device, while also switching them back and forth between the automatic and manual settings. 

To do this you will need to press the Window key and the R key at the same time. This will bring up the Run box.

In the box, type Bluetooth services. There should be 4 different options that appear and they will be set to either automatic or manual. Stop each service and then restart them, while also switching them from automatic to manual and then back to automatic.

*This article and its contents are owned by Ready To DIY and was first published on 06/20/2022

Keep in mind that if they are initially set to manual, you will want to switch them from manual to automatic and then back to manual. You want to make sure they are switched back to their initial setting.

HP Laptop Bluetooth Cannot Find Devices

Confused man standing

One of the most frustrating experiences one can have with Bluetooth devices is when your HP laptop just cannot find the device. After all, in order to pair the two together, the computer will need to be able to locate the device. 

When your HP laptop Bluetooth cannot find devices, you will need to first try pairing the computer with a different Bluetooth device. This will help rule out any potential issues with the device itself and not the computer. 

If that doesn’t solve the problem, the next option is to ensure all drivers and software on your computer are up-to-date. If they are not, download the updates and install them. This entire process can take awhile, especially if you have multiple updates. Once the updates have been downloaded and installed, try pairing the HP laptop with a Bluetooth device.

Another option to consider is contacting HP support. Keep in mind, however, that all troubleshooting steps should be exhausted before contacting customer service. This will save you and the support agent time. Make sure to write down all steps you took to correct the problem before reaching out to them. HP customer support is available via phone or online chat.  

HP Laptop Bluetooth Won’t Turn On

Using laptop in the desk

Frustrating, stressful, annoying. When your laptop Bluetooth won’t turn on, it can leave you feeling all those emotions and more. While this issue can be troubling, the most common cause of the problem is due to out-of-date drivers or software. 

If your HP laptop Bluetooth won’t turn on, open the HP Support Assistant on your computer and check to ensure the driver and software are up-to-date. Out-of-date drivers and software can quickly cause issues with the ability to turn on and connect to Bluetooth.

Double-click on the HP Support Assistant icon located on your desktop. You can also bring it up by selecting HPSA on your laptop’s start menu.

Once you have the Support Assistant up and running, click on Updates and check for any potential driver or software updates.

This article and its contents are owned by Ready To DIY and was first published on 06/20/2022

If any updates are listed, make sure to click on the box next to each one and then select Apply. The updates will begin downloading and installing.

This process can take awhile depending on how many updates are needed.

Another potential cause of the Bluetooth not turning on is an issue with the Bluetooth module. If this is the issue, then the HP laptop will need to be seen by a computer repair technician. 

HP Laptop Not Showing Bluetooth/Not Visible

Confused woman standing

Before you can even think about pairing your laptop with a Bluetooth device, the Bluetooth will need to appear on your HP laptop. So it can be more than a little daunting when the option for Bluetooth isn’t visible on your computer. In many cases, the reason the Bluetooth doesn’t show is because the HP lap doesn’t have the ability to connect to Bluetooth devices. 

When an HP laptop isn’t showing Bluetooth or its not visible, the first thing to check is whether or not the laptop supports Bluetooth.  This can be done by opening the Device Manager and then looking for Bluetooth or Bluetooth Radios. If Bluetooth isn’t listed, then the laptop doesn’t support it.

If your HP laptop does support Bluetooth yet the device doesn’t appear on the list, try right-clicking on the Bluetooth link and then selecting the option to Enable device. Once it is enabled, try repairing the HP laptop with the Bluetooth device. 

You should also restart both the HP laptop and the Bluetooth device, and then try pairing them together. Sometimes, a simple restart of both devices can correct issues that feel so extensive but are actually due to a connectivity issue.

When restarting the devices, make sure to close any open programs on both devices, and shut both the laptop and the device down completely.

Allow them to remain off for a few minutes before turning them back on and pairing them together. 

HP Laptop Bluetooth Driver Not Working

Using laptop in the desk

Having the option to connect a device to your computer via Bluetooth lets you share music, videos, photos, files, and various other media from one piece of technology to the next. When this feature doesn’t work as intended, it can leave you feeling frustrated. Thankfully, you don’t have to simply deal with a Bluetooth driver that doesn’t work, and can usually fix the problem by simply updating the drivers. 

When an HP laptop’s Bluetooth driver isn’t working, try uninstalling the Bluetooth driver from your computer. Once the driver is uninstalled, restart the HP computer and then update the wireless network drivers and BIOS chipset.

To uninstall the Bluetooth driver, you will first need to bring up the Device Manager panel. This can be done by right clicking on the Start Button and then selecting Device Manager.

This article and its contents are owned by Ready To DIY and was first published on 06/20/2022

From this panel, find the Network Adapters link and click to expand it. You will see a list of network devices.

Copyright protected content owner: ReadyToDIY.com and was initially posted on June 20, 2022.

Right click on the Bluetooth driver and select uninstall. Once the driver has been uninstalled, restart the computer and update both the Bluetooth driver and the chipset.

To find the most recent drivers for your computer, visit HP Software and Driver Downloads and select your computer from the available products. From there, you will see all the latest drivers and software for your specific HP product.

HP Laptop Not Detecting Bluetooth Device

Confused woman standing

Before you can pair your HP laptop to a Bluetooth enabled device, the computer will first need to detect said device. Once the device has been paired, however, the laptop will typically automatically connect to your saved Bluetooth devices. 

If you cannot pair with the Bluetooth device, search for “Change Device” in the Windows search bar and then click on “Change Device Installation Settings.” From here you will need to select “No, let me choose what to do” option.

You will also need to ensure that the Automatically Get The Device App option is checked and then save the changes for them to take effect.

Copyright article owner is ReadyToDiy.com for this article. This post was first published on June 20, 2022.

If the HP laptop is still having issues detecting Bluetooth devices, try updating the drivers, chipset, and BIOS on your computer. If that doesn’t correct the problem, consider reaching out to HP customer service for further assistance. 

Related Articles

HP Laptop Not Turning On After Update/Shutdown/Reset/Etc

HP Laptop Freezes/Crashes After/During Update

How To Reset HP Laptop

HP Laptop Bluetooth Connection Problems

ReadyToDIY is the owner of this article. This post was published on June 20, 2022.

HP Laptop HDMI Not Working (How to Troubleshoot)