Skip to Content

Jenn Air Refrigerator Not Cooling (How to Fix)

Jenn Air make a range of high quality appliances but from time to time an appliance will stop working, or not work as it should. In this article, I will cover why a Jenn Air refrigerator isn’t cooling and how to fix it.

In general, ensure it’s not in demo mode, it’s turned on, and the temperature is set below 40.0°C (4.4°C). Next, check your Jenn Air refrigerator is not located next to a heat source. If it is, it will need to be set to a lower temperature. Lastly, check the door seals are in good condition.

confused woman standing

There are a number of reasons why a Jenn Air fridge is not cooling. But, all of them are very straightforward to check, and fix yourself. So, below I will cover each of the troubleshooting steps in detail to get your Jenn Air fridge to function properly.

Jenn Air Refrigerator Not Cooling (How to Fix)

The main function of a fridge is to stay cool but from time to time an issue can develop where it won’t cool at all. There are a few settings and minor things to check to get your Jenn Air fridge to start cooling, here is what they are.

Overall, first ensure it’s getting power, it’s turned on, and there are no food or drink items blocking the vents. Next, ensure the temperature is set to 40.0°C (4.4°C) or below. Following that, check that demo mode is not enabled, and inspect the condenser coils for a build up of dust.

Each of the steps to get your Jenn Air fridge to start cooling are simple to fix yourself. Below, I will cover step by step instructions for each of the steps you should do to get your Jenn Air fridge to start cooling.

Reasons Why Jenn Air Refrigerator Not Cooling

confused woman standing

When your Jenn Air fridge is not cooling it can be something minor like one of the air vents has a food item covering it. But, in other cases you may need to try a few different things before you identify why it’s happening. Here is a summary of the reasons why a Jenn Air fridge is not cooling.

As a general rule, ensure it’s turned on, and not in demo mode. Then, check the temperature is set below 40.0°F (4.4°C), and none of the air vents are blocked. If your fridge is located in a hot room it needs to be set lower. Lastly, the condenser coils may need to be cleaned.

It’s common for the condenser coils to have a build of up dust and pet hair. When this happens the condenser will not function properly. In some cases a panel needs to be removed and then the condenser coils can be blown out using an air compressor, or brush with a very soft bristled brush, and vacuumed very gently.

But, before doing that there are some easier and simple steps that are also likely to be the issues. Do the steps below to get your Jenn Air fridge to start cooling.

1. Check it’s not in demo (showroom) or Sabbath mode

As simple as it sounds, a Jenn Air fridge needs to be turned on. If there was a power surge, your Jenn Air fridge may need to be turned on manually. The way to do that is to press the ‘cooling’ button located on the control panel for your fridge.

It should be very easy to locate, and is typically the button on the far left of the control panel. If your fridge is not cool, it will beep every now and then for the first 1.5 hours or so. There will also be a light on the control panel.

To see how this works in more detail refer to this online version of one of the newer Jenn Air fridges on the official Jenn Air website, and skip to page 8 and 9. There it explains in detail about turning a Jenn Air fridge on.

In other cases, the on button has been pressed accidentally. Here’s a video that shows how to make sure your Jenn Air fridge is not in showroom mode:

Also, it can be in Sabbath mode. Here’s a video that shows how to check if it’s in Sabbath mode:

2. See what the temperature is set to

The temperature may be set too warm, and needs to be turned down. The ideal temperature for a fridge is 40.0°F (4.4°C). But, if where you live is particularly hot, or it’s summer, then you should turn it down a few degrees below that.

The reason is, a fridge sucks in air from the room. If the air is hotter because it’s a sunny, hot day, the fridge will need to work more to cool the air. As a result, it will take longer to cool.

There is a + and a – button on the control pad. Press the + button to turn the temperature up, and the – button to turn it down. Adjust the temperature until it’s set to 40.0°F (4.4°C).

Then wait 24 hours and check if it’s cool. While waiting, check the air vents aren’t covered by a food item in the next step below.

3. Ensure the air vents are not blocked with food or drink items

Now that you’re sure your Jenn Air fridge is turned on, and all the settings are set correctly, you should check the vents. The vents are where cold air is blown into your fridge and keeps it cool. It’s common for a food item to be accidentally placed where it’s covering one or more of the vents.

The vents are located on any wall on the interior of your fridge. Inspect the top, bottom, back, and sides of the inside of your fridge to make sure no food item is covering any of the vents.

Or, is too close to one of the vents. If so, move it so that the vents are no longer obstructed.

4. Double check the door is closing all the way

For a fridge to cool the door needs to be closed all the way. There are also seals on the door or doors of a fridge that need to be firmly against the fridge. It’s common for the seals to come loose over time.

Or, for a food leak to cause the seal to not stick properly. Inspect the seals around the outer edge of the door on your fridge, and where they touch the rest of the fridge when the door is closed. If there is grime on the seals, then use warm soap water and a soft cloth to remove it.

If the seals are damaged, or coming unstuck, then you should replace them by buying new ones. Fridge seals are fairly straightforward to replace yourself.

But, if in doubt contact Jenn Air support. They can organize a repair technician to do the repair for you.

5. Make sure it’s not located next to a heat source

In certain parts of a house there are heat sources such as ovens, and stovetops, as well as, regular heaters, or HVAC systems. But, if a fridge is too close to one of these it makes it harder for a fridge to cool. The reason is a fridge sucks in air from the room and then cools it.

So, if the air is warmer it needs to cool the air more. When this happens it takes longer for a fridge to cool down. Or, makes it impossible for it to cool down to the temperature you set it to.

Ensure your heater is located about 6 feet (2 meters) from any heat source. Particularly, if it gets very hot such as a stove top. Some rooms also get very hot, such as attics, and garages.

If the room is hotter than the outside air, then relocate your fridge to a cooler part of the room, or your house. Ideally, a place that is as cool as possible. Doing so will also save on the amount of electricity your fridge uses.

6. Inspect the condenser coil for a dust or pet hair build up

The condenser coils are located on the outside of a fridge. Air is sucked over them and into a fridges cooling system. It’s common for this part of a fridge to have a build up of dust, spider webs, and pet hair.

Copyright protected content owner: ReadyToDIY.com and was initially posted on December 11, 2022.

As a result, it can draw enough air into the cooling system to work properly. It’s very easy to clean this area of a fridge.

Tips on How to Avoid or Fix Jenn Air Refrigerator Not Cooling

Man checking the refrigerator

There are multiple reasons why a Jenn Air fridge is not cooling. In most cases, it’s something simple that can easily be fixed yourself. Below are some overall tips and how to fix your Jenn Air fridge when it’s not cooling.

Overall, ensure the vents in the interior of your fridge or freezer are not blocked by food or drink items. After that, ensure your Jenn Air fridge is turned on, and not in demo mode or Sabbath mode. Next, ensure the door is closing properly, and the seals are intact, then do the following.

Ensure your Kitchenaid fridge is not located in a room that is too hot, or in direct sunlight, and that the temperature is set low enough for your climate. I have provided easy to follow step by step instructions for each of the troubleshooting steps you should do.

They are numbered 1 to 6. Start with step 1, and work your way through each of the steps, or until your Jenn Air fridge starts cooling again.

Copyright article owner is ReadyToDiy.com for this article. This post was first published on December 11, 2022.

Generally, check it’s not in demo mode, or Sabbath mode. After that, ensure that it’s turned on, none of the vents are blocked with food or drink items, and the temperature is set below 40.0°C (4.4°C). If it’s still not cooling, inspect the condenser coils for a build up of dust.

Related Articles

Jenn Air Refrigerator Not Turning On (How to Fix)

Jenn Air Refrigerator Not Dispensing Ice (How to Fix)

Jenn Air Refrigerator Not Freezing (How to Fix)

Jenn Air Refrigerator Odor Problems (How To Fix)

ReadyToDIY is the owner of this article. This post was published on December 11, 2022.

Jenn Air Refrigerator Fan Not Working (How To Fix)