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Nest Doorbell Microphone / Sound / Voice / Speaker Not Working

Nest Doorbell Microphone/Sound/Voice/Speaker Not Working

Nest doorbells are an indispensable device for anyone seeking to improve their home security system. Nest doorbells allow the user to record and listen to anyone who arrives on their front porch through an easy-to-use mobile device application. However, what should you do if your Nest doorbell’s audio or intercom system are not functioning properly?

If your Nest doorbell’s microphone/sound/voice/speaker is not working, check that your device and Nest app software are up to date. Ensure your wifi and home internet connection are adequate, and your bandwidth is high. If all else fails, factory reset your Nest doorbell.

In this article, we will be going over the causes and solutions for the following problems should they be encountered:

  • Your audio is not working
  • The microphone is not working
  • The voice is not working
  • The speaker is not working
  • Nest doorbell quiet time is not working
  • Changing the volume of the Nest camera speaker

Nest Doorbell Audio Not Working: Causes/How To Fix

Nest Doorbell Audio Not Working: Causes/How To Fix

Suppose your Nest doorbell seems to be in working order. In that case, i.e., the video and recording are functioning without issue—yet for some reason, the audio is not working—the first thing you will want to check is that the sound notifications on your mobile device are enabled.

Ensure the sound notifications are not set to silent or vibrate and that the speakers are not muted.

If the problem is not with your speaker being off, the next thing to do is check that your internet connection and bandwidth speed are sufficiently adequate for running your Nest doorbell.

Sometimes the problem may simply be that the wifi or home internet signal is weak, and the modem or mobile device needs to be reset.

Lastly, if you have tried all of the above and the audio is still not working, factory reset your Nest doorbell back to its manufacturer settings. 

Nest Doorbell Microphone Not Working: Causes/How To Fix

Nest Doorbell Microphone Not Working: Causes/How To Fix

If the microphone on your Nest doorbell is not working, you will not be able to communicate through the doorbell to the outside to be heard and may also be unable to hear the person through the doorbell on your end either.

Always make sure that your device is up to date with the latest version of the Nest application and the software of the device itself.

If everything is updated with the most recent software and your microphone is still not working, this may be a sign you need to manually adjust the microphone settings.

Nest technology typically analyzes and adjusts your microphone’s sensitivity automatically, but sometimes you may need to change it manually. To do this, simply go into the settings menu on the Nest application and select microphone. From there, double-check that the Nest microphone is turned on, and then click on ‘microphone sensitivity.’ An adjustable dial will now appear, and you can turn it up to where you can hear it properly.

If the microphone is not working the majority of the time, it will be a problem with your phone settings and the device rather than the doorbell itself.

Always use a process of elimination to narrow down the possible causes of your microphone’s dysfunctioning.

If this fails, factory reset your Nest doorbell.

Nest Doorbell Voice Not Working: Causes/How To Fix

Nest Doorbell Voice Not Working: Causes/How To Fix

If the voice is not working on your Nest doorbell system, start by making sure the device you are talking through has the volume turned up and is not in silent or vibrate mode.

You will also want to go into setting on the Nest app and make sure that the volume is enabled there.

Check that the internet is up to speed and switch to a wifi connection if you are not already using one. Sometimes a slow internet connection will cause excessive delay in the voice function.

Go into the setting menu on your phone or mobile device itself and make sure that you have given the Nest application permission to access your device’s microphone and speaker.

Try using an alternate device if possible to determine whether the problem is with the device or the doorbell system itself. If the latter, the factory reset the Nest doorbell system.

Nest Doorbell Speaker Not Working: Causes/How To Fix

Nest Doorbell Speaker Not Working: Causes/How To Fix

When your speaker is not working, the first thing to do is go through the Nest doorbell application settings and look for volume. Make sure the speaker is on, and the sensitivity is up high enough to hear it.

Sometimes the speaker will not work because the internet connection is lagging, causing it to become choppy or entirely inaudible. Restarting your modem will usually fix the problem in this case.

The slow internet connection may also be stemming from your device, in which case restarting it or putting it into airplane mode for 10 seconds and then taking it back off will establish a strong connection.

Restoring the Nest doorbell to the factory settings is the last resort that should only be performed when all other resolution methods have been tried and exhausted. It is not a first choice solution because your saved settings will be lost, which can be a bit of a hassle to redo. With that being said, a device reset is usually sufficient to solve whatever problems are occurring.

How To Change Nest Camera Speaker Volume: Causes/How To Fix

How To Change Nest Camera Speaker Volume: Causes/How To Fix

While the doorbell’s speaker is not adjustable, you can adjust the ringer’s volume simply by adjusting it on your mobile device.

Your mobile device’s built-in volume settings will enable you to turn the speaker up, down, silent, or vibrate.

Moreover, the Nest doorbell also offers a quiet time mode, which allows you to turn off all notifications for a set amount of time. This is a great feature for those who plan to take a nap, do important work, or have young children.

Nest Doorbell Quiet Time Not Working: Causes/How To Fix

Nest Doorbell Quiet Time Not Working: Causes/How To Fix

Nest doorbell’s quiet time function is one of its most unique and enticing selling points.

However, you may find that sometimes after setting the quiet time, it will seemingly forget to hold the mode and start ringing again.

This is usually a sign that you may need to update the application. Check if an update or newer version is available.

You might also need to simply turn the quiet time off and then back on again.

Lastly, if this is still not working, like in most other instances, performing a Nest doorbell’s factory reset will resolve the issue.

If you are a satisfied Nest doorbell user, consider trying the Google Nest Indoor Camera as well. The indoor camera, when coupled with the doorbell camera, provides a complete spectrum of home security that you will not find in any other brand. For the price, the comfort and confidence you will gain are more than worth it.

Final Thoughts

The Nest doorbell is a very reputable product and hardly ever experiences any problems in performance.

If you happen to encounter a situation where the microphone, sound, speaker, or voice are not properly working, check to see if your internet and WiFi connections are stable.

Go into settings, select sound/microphone, and ensure that the sound is on and that the sensitivity is turned up high enough.

Check that your device is not in silent or vibrate mode.

If all else fails, simply restore your Nest doorbell to the default factory settings.

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