It can be frustrating when you find your TV’s remote has stopped working. If you have a TCL TV, there are a handful of things you can do to troubleshoot this scenario.
If your TCL TV’s remote isn’t working, you can still turn the TV on manually. Or, you can control your television with a mobile app. If certain functions are exclusive to your remote, troubleshooting the device is simple. Restart the TV, repair the remote, and everything should return to normal.
This article will address the most likely reasons your TCL remote is no longer working. We’ll also discuss how to restore your device to return functionality!
TCL TV Remote Not Working
There are various reasons your TCL remote isn’t working. And, since modern voice remote controls connect with televisions wirelessly via infrared lights, your troubleshooting procedures must address both of these areas.
Restart Your Television and Remote Control
Before proceeding with further troubleshooting, try the following steps to reset your Android TV and voice remote:
- Remove the batteries from the remote.
- Push the TV’s power button.
- Wait at least one minute.
- Restart the television.
- Replace the batteries in the remote when the logo appears.
Re-Pair the TV and Remote
At times, the remote’s signal is lost, rendering it useless. You can remedy the solution by repairing the television and remote. To do so, simultaneously press and hold the Home and OK buttons on your TCL remote, triggering the repairing process. Keep the remote within three feet (91.4 cm.) of the television throughout this process.
Troubleshooting Infrared Remote Controls
To troubleshoot an infrared remote control, attempt the following:
- Aim the remote control squarely at the television’s receiver.
- Verify that nothing is in the way of your TCL remote and the remote sensor.
- Adjust the batteries. Replace the batteries in the remote by removing and reinserting them. If this doesn’t work, purchase replacement batteries instead.
TCL Remote Voice Not Working
If the voice function on your TCL remote is not working, it might be due to a connectivity issue with the remote. First, try resetting the remote by removing the batteries and then reinserting them. If the remote uses a Bluetooth connection, re-pair it with your TV. To do this, navigate to the TV’s Bluetooth settings, remove the remote from the list of paired devices, and then pair it again following the on-screen instructions.
Another possible reason could be outdated software on your TCL TV. The voice command feature relies on the TV’s software being up-to-date. Check for any available software updates on your TV by going to the settings menu and selecting the software update option. Install any available updates and then test the voice function again.
Battery issues can also affect the remote’s voice function. Weak or dying batteries might not provide enough power for the voice feature to work properly. Replace the batteries with new ones and ensure they are correctly inserted according to the polarity indicated in the battery
TCL TV Remote Reset
You can reset a TCL remote control by removing the batteries and pressing the number 1 for 60 seconds. Afterward, replace the batteries. Finish this procedure with brand new batteries. The current batteries may have no more juice, resulting in subpar performance.
Can I/How Do I Turn On My TCL TV Without a Remote?
You can power on most TCL TVs without a remote. Most TCL televisions have power buttons on the rear, which allow you to turn on the TV remote-free.
When there’s a vertical arrangement of these buttons, the power button is at the bottom. When the controls are in a circle, it’s in the middle. Or, you can download a remote control program and use it to operate your TV instead.
How To Turn Your TCL TV On Using an Android/iPhone Remote App
Ensure that your Android smartphone is running Android 4.3 or higher before downloading the TCL remote control app. Once confirmed, follow the steps below to finish installing the app:
- Navigate to the Google Play Store.
- Type “Google LLC’s Android TV Remote Control” in the search bar.
- Install the program.
- Adhere to the on-screen directions.
- Connect your smartphone to the same Wi-Fi network as your television.
- Open the remote app.
- Select your TCL Android TV by tapping on its name.
- On your television screen, a PIN will show.
- Enter the PIN on your phone. After that, you should tap Pair.
You can install the app on an iPhone or iPad by following the steps above. If you own an iPhone, the app requires iOS 8.0 or higher.
Once you’ve installed the software, use the power button to activate the TV.
TCL TV Doesn’t Respond to Remote
The first step in resolving a TCL television that isn’t responding to your remote is determining if the problem is with the remote or the TV.
To do this, conduct an infrared emitter test. You’ll need a cell phone for this procedure! It also helps to run this test in a dimly lit room. To test your remote, follow these steps:
- Use the multi-function button underneath the TV to switch off your TCL Android TV.
- Keep the button pressed and held until it highlights the power button.
- Push the button again.
- Aim your mobile camera at the TCL remote’s edge.
- Press the power button on the remote and look into the camera. A purple light should flash.
If no light is visible from the emitter, the remote is most undoubtedly faulty.
If the remote emits an IR signal, but the TV remains inactive or unresponsive, ensure that nothing is blocking the receiver. If the television continues to malfunction, call TCL for guidance.
Have a different brand smart tv? Please check out our article on Smart TV Remote Not Working to find your specific TV brand.
TCL TV Won’t Turn On With/Without Remote
On the bottom of the bezel of all TCL televisions are status lights. Each time you use the remote, the status light should blink.
If it does blink, the television is on and receiving a signal from the remote. That suggests that the TV shows a black image, implying that the problem may be with the source input.
If the light doesn’t blink and the power button doesn’t work, consider the following methods:
Reconnect the Power Cable
If your TCL television doesn’t power on, ensure that the power cord is correctly attached to the back of the television.
Still, reconnect the power cord, even if it’s still wired, to ensure it’s entirely in. Then, either with the remote or the TV’s power button, try to turn the television on!
Power Cycle Your TV
Cycling the television resets its mechanics and may assist it in powering on.
Follow these steps to power cycle your TCL TV:
- Unplug the television from the wall socket.
- For 60 seconds, hold the power button on the television.
- Reconnect the TV and attempt to turn it on using the remote or the on-screen power switch.
The issue may even be with the socket to which the television is attached. If the outlet doesn’t have enough voltage, link your television to a different circuit.
If the TV is on the wall, it may be difficult to reach another outlet. In that case, use an extension cable.
Copyright protected content owner: ReadyToDIY.com and was initially posted on May 16, 2021.
Contact the TCL Customer Support Department
If you’ve followed all of the measures above and they didn’t help, your television will almost certainly need vendor support.
Depending on the state of your TV’s warranty, TCL provides a variety of maintenance and upgrade solutions to ensure that the system continues to work correctly.
TCL’s customer service department is open Monday through Sunday. Remember that the customer service representatives may require the model number of your device. You can find this information on the back of your TCL TV!
How To Connect My Remote to My TCL TV
Before connecting your remote, ensure that the batteries are full. Additionally, as previously stated, stay within three feet (91.4 cm.) of the television throughout the process.
Are you using the included TCL remote? If so, you can pair it by pushing the Google Assistant icon and following the on-screen instructions.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on May 16, 2021.
Or, use a key code and the following steps to link a universal remote:
- Turn on the television.
- Press TV on your universal remote.
- Maintain pressure on the Setup button on your remote control until the light shines.
- Enter the keycode. You can get this information from your television’s user manual or by searching online for one that corresponds to your television.
- Direct your remote control toward the television and push the Power button.
- Maintain pressure on the button until the screen goes dark.
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ReadyToDIY is the owner of this article. This post was published on May 16, 2021.