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TCL TV WiFi Not Working (Disconnects/Won’t Detect/Connect)

If your TCL TV’s WiFi is not working, follow these troubleshooting steps to resolve the issue:

  1. Check WiFi Connection: Ensure that your WiFi network is operational and other devices can connect to it. Verify that the WiFi router is turned on, and there are no connectivity problems with your internet service provider.
  2. Restart the TV: Begin by restarting your TCL TV. Power it off, unplug it from the electrical outlet, and wait for about 30 seconds before plugging it back in. Power on the TV and check if the WiFi connection is restored.
  3. Positioning and Range: Verify that your TCL TV is within the range of your WiFi router and not obstructed by any physical barriers that may weaken the signal. Consider relocating the TV or the router if necessary.
  4. Restart the Router: To rule out router-related issues, restart your WiFi router. Unplug it from the power source, wait for a minute, and then plug it back in. Allow the router to boot up fully and check if the TV can now connect to the WiFi network.
  5. Network Settings Check: On your TCL TV, navigate to the network settings and confirm that the WiFi option is enabled. Also, double-check if the correct WiFi network name (SSID) and password are entered.
  6. Forget and Reconnect: If the TV was previously connected to the WiFi network but lost the connection, try “forgetting” the network from the TV’s network settings. Afterward, reconnect to the network by entering the WiFi password again.
  7. Check for Software Updates: Ensure that your TCL TV’s firmware is up to date. Navigate to the system settings and check for any available software updates. Installing the latest updates may resolve WiFi-related bugs or issues.
  8. Reset Network Settings: As a last resort, consider resetting the TV’s network settings to default. This action will remove all saved WiFi networks, and you will need to set up the connection again.
  9. Contact TCL Support: If none of the above solutions work, reach out to TCL customer support for further assistance. They can provide specific troubleshooting steps tailored to your TCL TV model.

By following these steps, you can often identify and resolve the WiFi connectivity problem on your TCL TV. Always refer to your TV’s user manual or the TCL support website for model-specific instructions and additional troubleshooting tips.

Man fixing TV

TCL TV WiFi Won’t Turn On

Male turning TV on with remote

At the very starting point of many WiFi issues is the problem of this feature simply not turning on. This can be extremely frustrating as turning on the WiFi is something that should be very simplistic. If you are having trouble with your WiFi turning on, make sure that you are going through the proper steps to get things connected on your TCL TV.

If your TCL TV WiFi won’t turn on, press the ‘Home’ button on your remote control > press the right arrow button and select ‘Network’ > press the right arrow button again and select ‘Wireless’ which will cause your TV to begin scanning for different wireless networks. Once you find your wireless network name, select it from the list and then begin to input your password to complete the setup.

TCL TV Won’t Connect to WiFi

TV and phone searching for WiFi signal

When you turn your TCL TV on, you should be able to have instant access to various applications, all of which are supported by your WiFi. If you turn your TV on and realize that it is not connected to the internet, but even more, will not connect to your internet, you are faced with a problem that disables quite a bit of your TV’s functionality. If this is the case for you, what are the steps to take to resolve such an issue?

If your TCL TV won’t connect to WiFi, you need to first ensure that your WiFi is working properly. To do this, check on other smart devices in your home to see if they are connected to the same WiFi network and are able to function properly on it. If they are not, reset your router by following the user manual instructions. Once the reset has taken place, connect your TV back to the WiFi and see if the problem persists.

If this does not resolve your issue, resetting your network connection may help to resolve any connection problems. To do this, press ‘Home’ on your remote control > ‘Settings’ > ‘System’ > ‘Advanced System Settings’ > ‘Network Connection Reset’ > ‘Reset Connection.

TCL TV Won’t Stay Connected To WiFi / Keeps Disconnecting

Woman using TV remote

When your TV connects to your WiFi, but continues to disconnect for no apparent reason, the issue can be extremely frustrating. As mentioned previously under “TCL TV Won’t Connect to WiFi,” be sure that your WiFi is actually functioning properly, which may require a reset of your router. If this is not the problem, then the issue may lie within the TV itself.

If your TCL TV won’t stay connected to your Wifi and keeps disconnecting, first restart your router by following the user manual instructions to do so. You will then restart your TV by pressing ‘Home’ > ‘Settings’ > ‘System’ > ‘Power’ > ‘System Restart’ > then restart and select ‘OK’ from your remote.

A factory reset might also help by pressing ‘Home’ > ‘Settings’ > ‘System’ > ‘Advanced System Settings’ > ‘Factory Reset’ > ‘Factory Reset Everything’ > then enter the code listed on the screen and select ‘OK.’ This reset may help to rid your TV of any bugs that might be causing your WiFi connection to constantly disconnect.

TCL TV Keeps Forgetting WiFi

Annoyed man upset at TV

When your TCL TV disconnects from WiFi, you are typically able to go right back into your settings and reconnect to the same WiFi network that has always been there. However, if you turn your TV on and realize that not only is the WiFi not working, but your TV is actually forgetting the WiFi, you may be wondering why such an issue may be occurring for such a smart TV.

If your TCL TV keeps forgetting your WiFi, there may have been an issue with your most recent update that allowed a bug to sneak into your system, causing the TV to continually forget your network. This then calls for another firmware update, which can be done by pressing ‘Home’ > ‘Settings’ > ‘System’ > ‘System Update’ > ‘Check Now’ > then the download will automatically begin if one is available.

TCL TV WiFi Not Turning On

If your TCL TV’s WiFi is not turning on, there could be a few different reasons for this issue. One of the most common causes is a software or firmware issue. Check if there are any available updates for your TV and install them if necessary. Another possible reason could be a hardware issue with the WiFi module. Check if the module is properly connected and functioning. If it’s not, replace the module. Additionally, a factory reset may also solve the issue. Try resetting your TV to its factory settings and see if the WiFi turns on. If none of these solutions work, contact TCL customer support for further assistance.

TCL TV Not Automatically Connecting to WiFi

Male sitting on sofa using TV remote

One of the benefits of smart TVs is that they are designed to be able to hold and retain any information that you input even once, such as your WiFi network and the password. This makes using the features on the TV that requires WiFi extremely easy as you don’t have to input the same information every time you turn the device on. However, what do you do if your TCL TV does not automatically connect to WiFi?

If your TCL TV is not automatically connecting to WiFi, it might be helpful to forget the network and allow a reset for your WiFi. To do this, refer back to the section “TCL TV Won’t Connect to WiFi” to find the step-by-step instructions to reset your connection. If this does not resolve your problem, a reset of your router may be able to get your TV to automatically connect, which can be done by following the user manual of your router.

TCL TV WiFi Keeps Turning Off

Woman using remote to turn TV on

TCL TVs should be able to turn on, be connected to WiFi, and work just fine so long as your connection is strong enough to support the TV. However, as ideal as this may sound, it is inevitable that some TCL TVs are going to have issues when it comes to WiFi. If you have a TCL TV, what do you do if the WiFi keeps turning off?

If your TCL TV WiFi keeps turning off, it could be caused by the way your router is handing out IP addresses to the different devices that use your WiFi. To check this, turn off all devices in your home or business that use WiFi then reboot the router. Once the router is running again, you will then turn the WiFi devices back on, one at a time, so that the router can hand out IP addresses in a way that works for your TV.

If this does not resolve your issue, it could be a problem with a previous software update that planted bugs in your system, which can cause the WiFi to constantly turn on. To handle this problem, look back to the previous section “TCL TV Keeps Forgetting WiFi.” These steps should be taken after power cycling your TV by unplugging it directly from the power source for 60 seconds then plugging it back in.

TCL TV Won’t Accept/Save WiFi Password

Remote changing channels on TV

Every TCL TV is going to not only require that the owner have either a WiFi or wired internet connection, but that if they are using WiFi, they have a password which is inputted during the TV setup. This should be a relatively black and white process, but some TCL TV owners have experienced problems with their TV either accepting or saving the WiFi password that they put in. What do you do if this is your issue?

If your TCL TV won’t accept or save your WiFi password, you need to first make sure that you are putting the correct password in that matches the WiFi network you are choosing. Even more than this, many times, people are putting in a WiFi password that is either a couple or only one character or letter off. Be sure that the password you are putting in is inputted exactly as it should be, otherwise it will not be accepted.

If the problem is still persisting, it might be beneficial to reset your connection settings, which can be found under the previous section “TCL TV Keeps Forgetting WiFi.” This will force your TV to forget previously set network settings and you will be able to start over and find your network while also putting in your password, essentially, for the first time.

TCL TV WiFi Not Turning On

If your TCL TV’s WiFi is not turning on, there could be a few different reasons for this issue. One of the most common causes is a software or firmware issue. Check if there are any available updates for your TV and install them if necessary. Another possible reason could be a hardware issue with the WiFi module. Check if the module is properly connected and functioning. If it’s not, replace the module. Additionally, a factory reset may also solve the issue. Try resetting your TV to its factory settings and see if the WiFi turns on. If none of these solutions work, contact TCL customer support for further assistance.

TCL TV Not Detecting WiFi

WiFi Signal

If you are using other devices on your home that are supported through your WiFi network and they are working just fine, it can be confounding to find that your TCL TV is not detecting that same WiFi network. This does not mean that you need to go straight to the phone to get a repairman to look at your TV, as there are a few different solutions that may help your TV to recognize the WiFi network you need it connected to.

If your TCL TV is not detecting your WiFi network, first be sure that your network is putting out a strong enough signal for detection. You will need to check the internet speed by pressing the ‘Home’ button on your remote control > select ‘Settings’ > ‘Network’ > ‘About’ > and then you will see whether your signal strength is excellent, good, or poor.

If your signal strength is poor, then this is the cause of your lack of WiFi detection and your internet may need to be reconfigured to accommodate your TCL TV. Also, be sure that your TV is within the proper range of your router so that it can more easily pick up your WiFi network. Get the router as close as possible, but bring it no closer than five to six feet away from the TV as this can also cause connection problems.

TCL TV WiFi Connected But No Internet

Watching TV with a cup of coffee

It would seem almost impossible that once you have your WiFi connected, you would experience any other internet issues. However, if you turn your TCL TV on and go to use an application that requires an internet connection, you may be surprised to find that the internet is not actually functioning. Thus, you have a WiFi connection that shows things are working properly, however, they are not.

If your TCL TV WiFi is connected by there is no internet, it is almost always a problem that exists within your router. However, this does not mean that you need to replace the router itself, but typically, a simple reset can help to get things back into working order. To reset your router, you will need to follow the instructions that came with that exact router as the reset procedures can vary from router to router.

If the problem still exists once you have reset the router, it may be a problem with your timezone settings. To check these settings press ‘Home’ on your remote control > ‘Settings’ > ‘Device Preferences’ > ‘Date & Time’ > ‘Set Time Zone’ > then be sure that both the date and time are in fact correct for your time zone. If it is not correct select ‘Automatic Date & Time’ then set it to ‘Off’ so you can set the date and time manually.

Copyright article owner is ReadyToDiy.com for this article. This post was first published on April 10, 2021.

How Do I Connect my TCL TV to Internet?

Annoyed man on laptop

For those of you who are just setting up your TCL TV for the first time, one of the first steps when it comes to set up is to connect your TV to the internet. This is a relatively uncomplicated process that can be done within a matter of minutes as long as your internet has been previously set up and is in good working condition. Take a look below to figure out how to connect your TV to a wireless and wired internet setup.

To connect your TCL TV to the internet through WiFi, you will need to start by pressing the ‘Home’ button on your remote control. Once you have pressed this button, navigate to ‘Settings’ > ‘Network’ > ‘Wireless’ > and then your TV will begin scanning for wireless networks, to which you should see your own appear. Once you see your network, select it and put in your password for it to connect.

To connect your TCL TV to a wired connection, such as through an ethernet cable, you will first connect the cable directly into your TV into the ‘Ethernet’ port (this will stem directly from your router or modem). You will then press ‘Home’ on your remote > ‘Settings’ > ‘Network’ > then select ‘Wired (Ethernet).’ Once this has been selected, your TV will verify your connection to the local network and the Internet.

How to Forget WiFi Network on TCL TV?

Confused man

If you are in a position where you find that you need to connect to a different network, or that your network is no longer being recognized by your TCL TV, you may be looking for a way to forget the WiFi network that you are currently using. This does not mean that the network will never be able to be found again, but simply that by forgetting the network you will either be able to join another with no issue to get back onto the same network to resolve past problems.

To forget the WiFi network on your TCL TV, first press the ‘Home’ button on your remote control. You will then select ‘Settings’ > ‘Network’ > find and select your WiFi network with the remote > scroll down and select ‘Forget Network’ > then select ‘OK’ with the remote. Once this is done, the network should be forgotten.

However, if you still find that your TCL TV is still connecting to that same network, go through the same exact steps that were previously mentioned, but then turn off your router by unplugging the power cord. Leave it unplugged for three minutes and then plug it back in to restart your router. Then, unplug the power cord to your TV and also wait for another three minutes before plugging it in before you start your TV and select another network.

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ReadyToDIY is the owner of this article. This post was published on April 10, 2021.

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