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Xbox Remote Not Working

Your Xbox remote is designed to be durable, you never know when a gaming session will get too intense, and your remote bears the brunt of your frustration. This makes it all the more frustrating when your Xbox remote is not working properly. 

Your Xbox remote could have several issues behind it not working, which are all generally easy to resolve. You could experience issues concerning your remote’s battery, your charging cord, a hardware malfunction, or in rare cases, an issue with your firmware.

Man holding an XBOX

Here are some of the most common issues that can affect your Xbox remote, and how to resolve them.

Xbox Remote Audio Not Working

Black XBOX and headset

If your Xbox remote has no audio, there could be issues with either the remote itself facing an issue, or the problem could be with your headset. 

If your Xbox remote audio is not working, you should first try to see if you disconnect and reconnect the headset to the controller so that you regain volume. A common problem that you can face with volume, is simply that there is a poor connection. If this is the case, once you have plugged the headset back in and ensured that it is fully connected, you should have audio again.

Ensure You’re Not On Mute

If you continue to face issues with your volume, enter your ‘Settings’ menu by pressing the Xbox button. Select ‘All Settings’ and navigate to where it says ‘Account’. You should check under the subfolder ‘Privacy and Online Safety’. Once in there, select ‘Communicated with Voice and Text’. 

If it shows that you are muted, you need to turn off this feature to fix your volume issue. Your headset itself could also be muted. Check to see if there is a button on the side of your headset.

Copyright article owner is ReadyToDiy.com for this article. This post was first published on December 3, 2021.

Troubleshoot Your Remote and Headset

You should test to see if the issue is related to either your remote or your headset. To do this, try using your headset on a different remote. If you have a second headset, try using it on the first remote. You may need to replace one or the other.

Lastly, you can troubleshoot by running a firmware update. This can be a solution if you have a headset that is designed to work with different controls. 

Xbox Remote Keeps Disconnecting

Playing using an xbox

Another common, but frustrating issue is if your Xbox remote keeps disconnecting. The good news is that this can be caused by a simple connection issue or outdated software.

If your Xbox remote keeps disconnecting, you want to reconnect it. To do this, you turn on your Xbox and your remote. On your Xbox in the front, there is a small connect button. There is also a connect button on your Xbox remote. 

Press the button on your Xbox and then press and hold the button on your remote. Once the Xbox button on your remote stops flashing you can release the button. Your remote should now be connected.

Xbox Remote Not Responding

Playing using an xbox

If your remote turns on, but you are unable to use it with your Xbox, you need to check that it is properly connected. It is also a good idea to check to see if it requires an update. 

If your Xbox remote is not responding, make sure that it is connected/ Find the connect button on your Xbox and press it. This way, your Xbox knows how to search for a new device. Press and hold the connect button on your remote and then wait until the light stops flashing.

To update your firmware when your remote is not working wirelessly, you need to manually update it by using a USB cable. Once you have plugged your remote into your Xbox, enter the ‘Settings’ menu. Once there, navigate to ‘Kinect and Devices’ and then to ‘Devices and Accessories’. You want to continue down on the menu until you see the section marked ‘Firnware Update’ and click the button.

Xbox Remote Volume Not Working

If your volume is working on your Xbox remote, but you are unable to control the levels, this could either be a connection-related issue, or an issue with the hardware itself. 

If your Xbox volume is not working, first check and clean out all connections with compressed air. Make sure to securely attach your headset to your remote. If you are still unable to control the volume on your remote, you want to test to see if this is an issue relating to your hardware.

You should also check the headset on a different remote and vice versa if you have a second headset available. This is a great way to determine if there is an issue with your remote or if the problem is with your headset.

To update your firmware, enter the ‘Settings’ menu. Once there, navigate to ‘Kinect and Devices’ and then to ‘Devices and Accessories’. You want to continue down on the menu until you see the section marked ‘Firnware Update’ and click the button.

Xbox Remote Will Not Turn On

Man holding an XBOX

There are a few simple ways that you can test your Xbox remote if it will not turn on at all. Before you decide to get a replacement, there are a few quick issues that might affect your remote.

If your Xbox remote is not turned on, the first step is to check the batteries. As your remote probably sees its fair share of use, you should replace the batteries in case they are dead or low. If your remote is plugged in through a USB, check to make sure that the connection is secure.

Using compressed air cleans out all connection points and cables. Any debris could cause an issue with the connection, therefore making it so that your Xbox remote is not charging. Make sure that both connection points are properly secured when you attach them.

Xbox Remote Not Vibrating

White Xbox console and controller

If your Xbox remote is turned on and connected to your device properly, but your vibration settings are not working, there are two things to check. First make sure that in the Settings menu, that your vibration is set to ‘On’. If it is, your remote may need an update.

If your Xbox remote is not vibrating, check to see if there is a firmware update available. Enter the ‘Settings’ menu. Once there, navigate to ‘Kinect and Devices’ and then to ‘Devices and Accessories’. You want to continue down on the menu until you see the section marked ‘Firmware Update’ and click the button.

Xbox Remote Keeps Blinking

White Xbox console and remote controller

If your Xbox remote keeps blinking, you may be facing an issue with connectivity. Make sure that nothing is blocking your Xbox’s receiver..Your Xbox remote may indicate that it is not connected or that the batteries are low.

If your Xbox remote keeps blinking, as a general rule, you should first replace the batteries in case they are low. Then reconnect your remote. Press the connect button on the front of your Xbox. Then press and hold the connect button on your remote until the Xbox symbol stops flashing.

Xbox Remote Not Working

Close up of Xbox remote controller

If your Xbox remote is not working, generally the issue is easy to fix and is related to your connection. A good rule of thumb is to always check the batteries or charging cables as well. Otherwise, you may need to update the firmware.

ReadyToDIY is the owner of this article. This post was published on December 3, 2021.

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