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Bose Speaker Won’t Play Music or Make Sound / Not Loud Enough

Bose speakers are generally quality speakers that sound great. If you are having problems with volume or even not hearing any sound, there are multiple factors at play here. 

If your Bose speaker won’t play music, the issue may be related to Bluetooth connectivity. Ensure your device is properly paired with the speaker. Disconnect and then reconnect the Bluetooth connection. Also, check if there are multiple devices connected to the speaker, as this can sometimes cause interference or confusion in the connection. Disconnect other devices and try playing music again.

Bose Speaker Won’t Play Music or Make Sound / Not Loud Enough

Another potential issue could be with the audio source itself. Verify that the media player or streaming service on your device is working correctly and the volume is not muted or too low. Try playing music from a different app or a different audio file to rule out problems with the specific file or app.

We will be going over the various sound-related issues a Bose can have and how to fix them. If you would like to learn more, read further. 

Bose Speaker Not Playing Music But Connected

If your Bose speaker is connected but not playing music, it may be due to an issue with the audio source. Ensure the device playing the music is functioning correctly and the volume is turned up. Check if the audio is being played on the device itself instead of the speaker. Switch the audio output to the Bose speaker either through Bluetooth settings or by selecting it as the output device in the audio settings of your device.

Another possible cause could be a Bluetooth connectivity issue. Even if the speaker appears connected, the connection might be unstable or weak. Try disconnecting and then reconnecting the speaker to your device. Move the speaker closer to the device to ensure a strong Bluetooth connection, and make sure there are no large objects or walls between them that could interfere with the signal.

Software or firmware issues in the speaker can also lead to playback problems. Check for any available firmware updates for your Bose speaker and install them. You can usually do this via the Bose Connect app or the official Bose website. Updating the speaker’s firmware can resolve various software glitches that may be preventing it from playing music.

Bose Speaker Won’t Make Sound: Causes / How to Fix

Bose Speaker Won’t Make Sound: Causes / How to Fix

It’s rare for a speaker to suddenly stop making sound, it happens, but it is quite rare even for cheap speakers.  

The first thing you should check is if the speaker is powered on, and if it is wireless, it hasn’t run out of battery. It may seem implausible, but many people forget to charge their wireless speaker, and when they go to use it, they get nothing. 

Another thing to check is if you have successfully paired the speaker with your phone/tv. If you are using a Bluetooth Bose speaker such as the Soundlink. Hold down the Bluetooth pairing button and go to your device’s Bluetooth setup. You should be able to see the speaker on the list of devices.

Select the speaker, and from there, your device should tell you that you have successfully paired the speaker. The speaker itself will also emit a tone when paired. From there, you should have sound.

Ensure that you don’t have the sound muted on your device. On smartphones, you can control the speaker’s volume level and mute it from your device’s audio settings. You also have to select what audio output device you want the phone to transmit sound to. A speaker can be paired but still emit sound from the phone’s speaker or another speaker in the house.

Bose Speaker Won’t Play Music: Causes / How to Fix

Bose Speaker Won’t Play Music: Causes / How to Fix

If you are unable to play music even if the speaker is charged and powers on, try resetting the speaker. Each speaker model has a different but similar method of doing this: 

  • Soundlink Color: Press AUX+volume down for 10 seconds”
  • Soundlink Mini: Press mute button for 10 seconds” 
  • Soundlink Color 2: Press the power button for 10 seconds”
  • Soundlink Resolve: Press the power button for 10 seconds” 

This will return the settings to their original factory defaults if someone has tampered with the settings in such a way that sound isn’t properly emitting from the speaker. 

If you have a Bose smart speaker such as the Bose Home Speaker 300 and it isn’t playing music that you ask it to. Check to see if it is connected to the internet. Smart speakers are “smart” because they utilize the internet to stream music and look up information. On the Bose Music app, you can see if your smart speaker is successfully connected to wi-fi. 

Furthermore, you have to set up your favorite streaming service for it to play the music you tell it. If you have yet to subscribe to one, here is a video going over current popular choices:

Bose Speaker Won’t Play TV Sound: Causes / How to Fix

Bose Speaker Won’t Play TV Sound: Causes / How to Fix

If you don’t hear any sound from your Bose speaker after connecting it to your TV. Check to see if your TV has the speaker selected to play sound. Look for audio output or TV speakers setting on your TV and see if your speaker is selected. On some TV models, you may need to also disable the TV’s built-in speakers. 

If the device is connected properly, turn the TV off for approximately 30 seconds and back on again. Next, ensure the speaker isn’t muted; with Bose TV speakers, a button on the remote mutes the speaker. If someone has previously pressed it, then no sound will be emitted.

Furthermore, use the remote that was included with your Bose speaker to change the volume, not your TV remote. However, the reverse can also explain why you might not be hearing sound. If there isn’t a fixed output option for your TV, you may need to turn the TV’s volume up to hear sound from the Bose TV speaker. 

Bose Speaker Not Loud Enough: Causes / How to Fix

Bose Speaker Not Loud Enough: Causes / How to Fix

Bose speakers are generally supposed to be quite loud, so it can be a shock to find that even if you are cranking the volume up that it is still relatively quiet. 

Copyright protected content owner: and was initially posted on November 23, 2020.

This is very likely not a hardware problem and can be easily fixed. 

First, check the Bose Music app and see if the speaker is actually on full volume. If so, the problem might be with the device you are connecting it to. Windows 10, for example, has been known to be a bit finicky with speakers, such as blasting speakers at full volume even on the lowest volume settings or not making the speaker loud enough. 

The issue can be as simple as the application’s or operating system’s sound settings aren’t turned up all the way. On pretty much any software application with sound, you can adjust how quiet you want music, sound, and sound effects to be. Check to see if these are set to max volume.

On the Spotify desktop app, for example, there is a slider on the bottom right of the audio you are playing for adjusting volume. 

If you are still having problems with low volume, refer to the reset instructions for your model:

Copyright article owner is for this article. This post was first published on November 23, 2020.

  • Soundlink Color: Press the AUX and volume down buttons for 10 seconds”
  • Soundlink Mini:  Press the mute button for 10 seconds”
  • Soundlink Color 2:“Press the power button for 10 seconds”
  • Soundlink Resolve: Press the power button for 10 seconds”

If you have a Bose Soundbar such as the 700 model, you can hard reset it by holding the power button and skip forward button at the same time for 5 seconds. This will reverse any unknown changes to the speaker’s settings. 

When to Get Your Bose Speaker Serviced

When to Get Your Bose Speaker Serviced

If nothing works and you’ve exhausted every software related troubleshooting, there is a chance that the product may be defective. As we previously stated, it is quite rare for a speaker to just not emit any sound or is as loud as it should be on the hardware side of things, so be very sure that there is something wrong with the speaker itself.

If the speaker is powered on but just isn’t emitting noise, the built-in amplifier might be blown.

Check to see if you are still in warranty. Bose has a one year warranty by default on their products and will help you if you have a speaker that is legitimately defective. 

Final Thoughts

If your Bose speaker powers on successfully but you are having sound issues, the answer is likely related to software, not hardware. Bose speakers are quite reliable on that front, and the problem is usually the software/hardware that the speaker is connected to.

For example, if your soundbar isn’t emitting sound, it could be due to your TV’s settings or someone muted it the last time they used it. If your Bluetooth speaker is having a similar problem, this can come down to the speaker not being paired correctly. 

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ReadyToDIY is the owner of this article. This post was published on November 23, 2020.

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