Your Samsung TV Chromecast will not work if your smart device is outdated. Depending on the age of your device, the operating system could be outdated and the newer version of apps will not be supported. Unfortunately, the only way to remedy this problem is to upgrade your device. When shopping for a new smart device, make sure it can support Chromecast.
Samsung TVs are incredibly feature rich and popular TVs. They are in fact one of the most popular TVs in the US today. Sometimes there are some aspects of your Samsung TV that doesn't work and it can be frustrating.
This page is dedicated to help you fix many of the problems you’ll encounter with your Samsung TV. The different tips and tricks on this page would hopefully help you get your Samsung TV to work again.
Be sure to bookmark this page for future reference.
To set up HDMI ARC on your Samsung TV, take the HDMI ARC cable and connect the cable to HDMI IN (ARC) port on your TV. Once you have this connected, take the other end of the cord and connect it to the HDMI OUT (TV-ARC) port on the speaker you are connecting and turn the speaker on to complete.
When your Samsung TV menu doesn’t go away, it’s often caused by the Smart Hub being set to auto-open. If it stays open, you should go to the general settings menu, click ‘Smart Features,’ then turn off auto-open. Another solution is to unplug your TV, plug it in, and factory reset it when it reactivates.
If there is no sound while using a Nintendo Switch on your Samsung TV, be sure that you do not have the ‘Mute When Headphones are Disconnected Feature’ turned on. To check this, go to the ‘System Settings’ from within your console and select ‘System’ and disable this feature.
If your Samsung TV is displaying a black screen when using your Xbox, a simple reset of your TV could be the fix. To reset your TV, press and hold down the ‘Power’ button on your remote control until the TV turns off and restarts on its own. Once restarted you can release the power button.
If ESPN is not streaming on your Samsung TV, it could be that the app needs to be updated. To do this, press the ‘Home’ button on your remote control and select ‘Featured’ > ‘ESPN’ > press and hold the ‘Enter’ button and select ‘Update Apps’ > ‘All’ > ‘Update,’ then retry the app once more.
If your Samsung TV is not detecting your Sonos speaker, be sure that your TV has been updated with any new software. To do this, press the ‘Home’ button on your remote control, ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now,’ and allow the update to download and install.
If Discovery Plus is displaying a black screen on your Samsung TV, one of the first things you need to do is reset the Smart Hub. To do this, refer back to the previous section, “Samsung TV Discovery Plus Not Working” and follow each step to reset the Smart Hub properly.
If Google Home can’t find your Samsung TV, resync your TV and Google Home device. To do this, click on the ‘Account’ from within the Google Home app on your mobile device > ‘Settings’ > ‘Home Control’ > ‘+’ > ‘SmartThings’ > enter your account information > and select your location.