Overall, the most common issue is the thermal fuse has triggered because the carpet cleaner got too hot. Let it cool down for 24 hours. After that attempt to turn it on again. If it’s still not working try a different wall outlet, otherwise additional troubleshooting steps are explained below.
First check if the repair/service is covered by the warranty by contacting your nearest Hoover dealer. If it’s not there are a few checks you can do yourself. These are to check it’s getting power at the wall outlet, the filters or pipes are clogged, or the tanks are full or not clicked into place.
If the dirty water tank is full, or the clean water tank is close to empty a Karcher carpet cleaner will shut off. For any other issues you should clean the nozzle and the pipes to clear any blockages. If this hasn’t fixed it you should contact your nearest Karcher service partner to repair it.
A blockage or electrical issue can trigger the thermal cutoff safety feature. Leave it for 24 hours to cool down. For suction issues remove the hose, and dirty water tank and turn your Vax on. See if you get suction from the hole where the hose connects, and the hole where the dirty water tank fits.
If your Bissell Carpet Cleaner is not working and won’t turn on, check the hose end and the cleaning tool end for any clogs. Look inside the dirt water tank stack for obstructions. Clean out clogs. Keep the carpet cleaner in an unplugged state for about 30 minutes. Test the carpet cleaner again.
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