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Samsung Washer Won’t Spin/Dry or Won’t Stop Spinning

Samsung is considered one of the leading manufacturers of household appliances, and especially for its line of washing and dryer machines. While Samsung washers are mostly known to have innovative features and run efficiently for multiple years, there may always be a time when the washer may not work as well as it should.

If your Samsung washer has spin cycle issues, check for any malfunctioning mechanical, water, or worn parts. Other common issues can occur from having too large a laundry load or even a clogged drain pump. Make sure to follow all the instructions in your washer’s manual and replace any faulty parts.

Samsung Washer Keeps Spinning or Won’t Spin and Dry

Read on to learn the following about your Samsung washer:

  • How to troubleshoot your Samsung washer’s spin issues
  • Common spin issues and solutions for your Samsung top-load washer
  • Common spin problems and answers for your Samsung front-load washer
  • How you can prevent any of the typical spin cycle issues from occurring

Samsung Washer Won’t Spin

Samsung Washer Won’t Spin: Causes/How to Fix

It can be frustrating to find out that your Samsung washer won’t spin. And the thought of calling a repair person is such a hassle. However, sometimes it might just be a case of understanding why your Samsung Washer is not spinning and get it working again in no time.

There are several reasons why your Samsung washer won’t spin. Two of these reasons can be due to debris that is blocking the washer’s sensors or an unbalanced load. Both will automatically stop the spin cycle. Clear any potential debris in the filter or remove the load, untangle, reload and try again.

Depending on your Samsung washer, open the filter that holds debris. Samsung top-load washers do not have this pump filter/debris filter. If your Samsung washer model has an emergency drain tube, then pull it out and remove the stopper at the other end of the tube. Then ensure to dispense all the water inside the pipe out into a basin. You might find the debris filter has lint or other debris. 

Most front-load Samsung washers require consistent maintenance to keep the debris filter unclogged and clean. Samsung recommends cleaning the debris filter approximately once a month or about 40 washes to avoid clogs. You can use a toothbrush to carefully wash away any debris on the filter to ensure it is clean before reinserting it into the washer.

You must do a monthly cleaning of a self-clean cycle consistently to maintain your Samsung washer. Running this cycle will prevent mold and clean areas within the washer where detergent and other residues can accumulate over time.

Sometimes your laundry gets tangled up and causes your Samsung washer to be unbalanced. Try removing your laundry, untangle any tangled laundry and reload your laundry into your washer to try again.

Samsung Washer Keeps Spinning

One common reason why a Samsung washer may keep spinning is due to an unbalanced load. This can be caused by the laundry not being distributed evenly within the drum, which can create a weight imbalance. To fix this issue, redistribute the load to even out the weight distribution or reduce the spin speed.

There are several other reasons why a Samsung washer might keep spinning. One reason could be that the washer is not level. If the washer is not level, it can cause it to vibrate a lot when it spins, in which case the washer may choose to spin slower or not at all. To fix this issue, you can try to rock and wobble the washer (front load washers only) and use water to weigh down the tub and make sure it stays centered (top load washers only). You can also adjust the legs as needed and run a test cycle.

Another reason could be that the pump filter (front load only) is clogged. Most front load models have an accessible pump filter (also called a debris filter) on the front of the unit, near the bottom. This pump filter requires routine maintenance to be kept clean. If neglected, it can clog and cause issues with draining and even leaks. To fix this issue, you can clean the pump filter by following the steps in Samsung’s guide for cleaning the washer.

A third reason could be that the suspension damper rods are weakened with time. To fix this issue, you can turn off the water, access the four suspension damper rods, and replace all of them. These are just some of the reasons why a Samsung washer might keep spinning and their corresponding fixes.

Samsung Washer Won’t Stop Spinning: Causes/How to Fix

Samsung Washer Won’t Stop Spinning: Causes/How to Fix

Samsung washers are great household appliances but can easily have issues with the wash and spin cycle if the washer’s components have not been correctly installed. Spin cycle issues can also occur if the laundry load is too heavy for the washer drum. You should check all factors from the floor level from the wash cycle mode when troubleshooting for potential issues with your Samsung washing machine.

According to Samsung, if your washer is not spinning, slow at spinning, or will not stop spinning, the steps to troubleshoot these spin cycle issues are generally the same. 

There are a few vital preliminary steps you should take first to troubleshoot the spin cycle issue with your washer. Your Samsung washer is made up of many different parts, and depending on the spin issue, your washer could be having a variety of other problems in the appliance.

Preliminary Steps

First, try turning off and unplugging the appliance from the electrical power outlet. Then, check to ensure that your washing machine was installed on a level surface on the ground and is not tilting. Make sure you have at least 1 inch (2.54 centimeter) between the wall and the Samsung washer. 

If you are using a front-load Samsung washer, try to shake or rock the washer a bit to see if the machine wobbles. The front-load washer needs to have a firm foundation, so if one corner wobbles, then either shorten to lengthen the washer corner’s leg to stabilize the appliance.

The Samsung washer may have a part that is broken in the tub or the constant spinning can indicate an issue with the control board. As the faulty parts need to be replaced, check your warranty and contact Samsung customer support as your washer will need a major repair.

These two suggestions will typically solve most Samsung Washer spinning issues.

Samsung Washer Won’t Spin Fast: Causes/How to Fix

Samsung Washer Won’t Spin Fast: Causes/How to Fix

If your Samsung washer does not spin fast, check your washer’s installation of the drain hose. The drain hose needs to be inserted directly into the drainpipe. It needs to be at a minimum between 6 inches (15.24 centimeters) to 8 inches (20.32 centimeters) and secured with a tie so the drain hose does not slip further into the drain pipe. 

If the drain hose goes beyond 8 inches (20.32 centimeters) into the drainpipe, or the drainpipe is airtight, it will create a suctioning effect. If the hose is less than 6 inches in the drainpipe, it can fall out easily and cause water to fall out. You should also check for any kinks in the drain hose, which can slow water flow.

The requirements for the drain hose are different if you are using a sink. Samsung recommends the drain hose to be installed approximately 24 inches (60.96 centimeters) at a minimum and 35 inches (88.9 centimeters) at maximum. Do not use an extension kit to extend your drain hose.

Calibrate Mode

Lastly, if you had a laundry load in the washer, remove some clothes, so the washer drum goes back to the original position. Press the Temp and Delay End button on the washer for approximately 3 seconds under the code Cb appears on the washer’s display console. 

Depending on the washer model, you might not have a mode to calibrate your washer or have other buttons other than Temp and Delay End. Check your user manual for more information that pertains to your washer.

Then press the start button and check to see if the washer’s tub rotates. If the washer’s display shows the codes 0, End, or En, the washer is now correctly calibrated.

Test It Out

Then put some of your laundry load back in and close the door or lid of your washer. Try starting another wash cycle. If the issue continues and the washer does not spin properly, you might want to contact Samsung customer service for a technician to service your appliance.

Samsung Washer Won’t Complete Spin Cycle: Causes/How to Fix

Samsung Washer Won’t Complete Spin Cycle: Causes/How to Fix

Your top-load or front-load Samsung washer may show some error codes. You can quickly resolve these error codes by taking a few steps.

  • UE
  • dC

These diagnostic error codes show an issue with the laundry load, and the drum in the washer cannot spin properly due to an unbalanced load. This issue occurs when your large laundry load exceeds the limit of the washer drum. You should never overload a washer and choose the correct washing cycle for laundry loads of different sizes and weights.

This issue can also be the suspension that holds the washer drum, as the suspension springs may need some calibrations made to stabilize the washer drum. These springs are components that absorb the vibration caused by the washer drum and may require a replacement.

Samsung Washer Won’t Spin With Heavy Load: Causes/How to Fix

Samsung Washer Won’t Spin With Heavy Load: Causes/How to Fix

If your Samsung washer won’t spin with heavy loads, it can be due to an unbalanced laundry load of clothes or a malfunctioning part. In some front-load Samsung washers, you may find shock absorbers that hold the washer drum instead of suspension springs in Samsung top-load washers. 

These shock absorbers work to absorb the vibrations caused by the washing drum and become worn down over time. Checking if these shock absorbers are worn down is easy, as it merely requires you to push the drum with your hands. After letting go of the drum, it should release back to its original position without shaking or bouncing wildly.

If the front-load Samsung washer has shock absorbers that are worn, it can also set off the internal sensor that detects vibrations.

Samsung Washer Making Noise but Not Spinning: Causes/How to Fix

Samsung Washer Making Noise but Not Spinning: Causes/How to Fix

If the tub bearing in the washer malfunctions, it can prevent the washer from spinning while making a loud noise. Replacing the tub is a very intensive repair as it requires replacing the outer tub and bearing. In this case, you might need to get the appliance serviced rather than fixing the washer yourself.

Copyright article owner is for this article. This post was first published on December 14, 2020.

Final Thoughts

Washing machines require constant maintenance, whether cleaning the debris filter or checking the drain hose to ensure it does not have any kinks or leaks. These can prevent future issues that can require costly repairs. But if the spinning cycle issues persist, you should avoid any further DIY repairs and contact a service technician to check your Samsung washer for a closer look.

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ReadyToDIY is the owner of this article. This post was published on December 14, 2020.

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