I’ve been watching Hulu on my Apple TV for quite a while but I had an issue where it just stopped working altogether. Based on my experience and reading a bunch of help articles, here’s how to get Hulu to work on your Apple TV…
There are 5 steps to do in order to troubleshoot the Hulu app when it is not working. They are:
- Check that the Hulu app has the latest patch
- Restart your Apple TV
- Check your internet connection
- Close the Hulu manually and reopen it
- Delete the Hulu and install it again
It’s a matter of trying each of them in order until it starts working again. In this article I’ll explain exactly how to perform each of these steps whether you’re new to using your Apple TV or are very experienced. This article will explain everything you need to know to get Hulu working on your Apple TV.
Apple TV Won’t Play Hulu
A major issue when watching Hulu on your Apple TV is when it wont play at all. This can occur for a number of reasons. Here’s what they are and how to get it working again.
As a general rule, the internet connection needs to be inspected to ensure it has a stable connection. After that, check there is not a pending software update for the Hulu app. If there is, it needs to be installed. Following that, perform a reset of your Apple TV.
Finally, if it still does not work then uninstall the Hulu app and then reinstall it again. Below, I will explain in depth how to perform each of these steps one by one:
Step 1: Check your internet connection
Your Wi-Fi might be temporarily down, or running slow for some reason. Perform a test by using the same internet connection on another device. For example, access the internet using your smartphone.
Open up a few web pages and see if it loads fast and loads well. If it’s running slower than normal or you can’t access the internet at all, then it’s a good idea to reset your router. Hulu needs to connect to the internet to stream video files. And a slow internet connection will mean Hulu can’t download the files it needs and the video won’t play.
If your internet is working fine, then try the next step.
Copyright protected content owner: ReadyToDIY.com and was initially posted on June 13, 2021.
Step 2: Make sure you have the latest version of Hulu
Apple recommends in their official article about fixing apps that you should check there isn’t an update for Hulu. To check it go to your Settings. Then select ‘Apps’. After that, make sure that automatic updates is turned on.
If it was turned off and you turn it on, you will have to give it 5 to 10 minutes to update all of your apps. But, to be sure you may want to come back to it after 30 minutes because there are likely a lot of pending updates.
Step 3: Restart your Apple TV
This step is very easy. You simply press and hold the home button. It’s the button on the top right of your remote that has a screen icon. That will bring up a menu on your Apple TV. Then you select the moon icon by pressing the touchpad and it will put it to sleep.
After that just unplug your Apple TV from the wall, wait for 6 seconds, plug it back in again, then turn it on. See if Hulu is working now. If not, then you should try closing Hulu manually, which is the next step.
Step 4: Close and reopen Hulu manually
Closing the app manually and then reopening it can reset the Hulu and resolve any issues which can be causing it not to work. To do that press the home button on your Apple TV remote twice. It’s the button on the top right of your remote with a screen icon.
Then scroll using your touchpad to the left or right and locate the Hulu app. Highlight the Hulu app. Then swipe up on the touchpad to close it. After it’s closed select it from the home screen or wherever you have the Hulu app located to open it again. Then test it to see if it’s working now.
Step 5: Reinstall Hulu
Finally, if it’s still not working then you should try reinstalling Hulu. To do that go to Settings, then select General. After that select Usage, and then Manage Storage. In that menu is a list of apps. Next to each of them is a trash can icon that can be used to uninstall it.
Locate the Hulu app in this list. Then select the trashcan icon next to it to uninstall it. Once it’s been uninstalled you need to install it again. Simply go to the App Store and search for the Hulu app then once you find it select it and you will have an option to install it.
It may show a cloud icon with a down arrow instead of an install button because you’ve installed it before. Either select the option with the cloud icon or the option that says install depending on what it shows you.
That will download a fresh version of the app. Once it’s downloaded tap on it to open it and see if it’s working. If it still does not work then I would contact Apple TV support and/or Hulu support via email. Or, raise a support ticket through their official website.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on June 13, 2021.
Hulu Keeps Freezing/Crashing on Apple TV
Sometimes you can open the Hulu app and it works fine but every now and then it will freeze or crash. I looked into how to fix this issue and here’s what I found.
As a general rule it indicates an issue with the internet connection or the app has crashed. To resolve this issue the Hulu app and Apple TV need to be restarted. The internet connection needs to be tested to ensure it’s working.
Finally, if it is still freezing or crashing the app needs to be reinstalled. The exact steps for how to do each of these fixes are listed in the section above. It’s a good idea to start from the first one, and work your way through them. They are all very simple and easy to do.
Apple TV Hulu Not Loading/Opening
Othertimes, you might might select the Hulu app on your Apple TV and nothing happens. Here’s what you need to do to get Hulu working again on your Apple TV.
There are a few fixes to implement and it requires trial and error until one of them resolves the issue. Perform a restart on your Apple TV by putting it to sleep, and unplugging it at the wall. Then ensure the Apple TV has a stable internet connection. Finally, the app may need to be reinstalled.
If you’re experienced with Apple TVs and apps and know how to do each of these steps yourself then try them each until you find one that works for you. If you need more detailed instructions scroll up to the top of the article and there are 5 separate steps to follow to troubleshoot the Hulu app on your Apple TV.
ReadyToDIY is the owner of this article. This post was published on June 13, 2021.