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Kitchenaid Microwave Not Working (How To Fix/Reset)

We rely on our microwaves perhaps more than any other items in our home. We use them to warm our tea and cook our food. What can you do if your KitchenAid microwave is not working?

When a KitchenAid microwave is not working, it likely needs to be reset. Resetting a KitchenAid microwave is easy, you just remove it from the power source, wait two minutes, and plug it back in again. Watch the microwave display panel for any errors after resetting.

Modern microwave in the kitchen

It might come as a surprise to you that a reset button does not exist on a microwave. KitchenAid does have a cancel/off button, which does a soft reset and backs you out of what you just did, but it is not actually resetting the microwave itself.

Follow these steps to reset a microwave, as it may fix some of the problems.

1. Unplug – Disconnect your KitchenAid microwave from the power source. This can be done by unplugging it or by turning off the circuit breaker.

2. Dissipate – Wait a few minutes while the stored up energy in the microwave dissipates. There will be a lethal amount of energy that still exists in the capacitors, but you don’t typically need to be concerned about it.

If you try to restart your microwave and it doesn’t fix the problem, you can leave the microwave unplugged for a day or two before restarting. That will be enough to drain the capacitors.

3. Energize – The final step of the process is to reestablish power. Plug the microwave back in again or turn on the circuit breaker. At that point, the microwave has been reset and is back to factory specifications.

Kitchenaid Microwave Not Working (How To Fix/Reset)

Doing work, such as restarting the microwave, is not necessarily dangerous. What is dangerous, however, is anytime that you have to open the microwave and you work on the inside. In fact, it could be deadly.

One of the biggest problems with working on a microwave is the capacitor. The microwave capacitor holds a tremendous amount of energy that can even be lethal, long after the microwave is unplugged.

It is possible to drain the energy from the capacitor but if you aren’t skilled at doing so, it can also be deadly to try.

The bottom line is, if you have to do any work on the microwave, it’s better to either know what you are doing or to leave it to the professionals. Trying to take care of a microwave by doing something inside of the unit can be problematic.

That doesn’t mean, however, that you have to be afraid of everything associated with your KitchenAid microwave. Doing something, such as changing a lightbulb or replacing the fuse is not going to expose you to a deadly amount of energy.

That being said, it is still important to disconnect the microwave from the power source. Even if you do so through the circuit breakers, you should make sure that nobody energizes the microwave unexpectedly.

Fortunately, there are not many moving parts to a microwave and you might find that many of the fixes are the same from one issue to another. The most common things that may need to be replaced on the microwave include the following:

Door Switch

Magnetron

Capacitor

Diodes

Line Fuse

Thermal Fuse

Control Board

Touchpad and Board

You should also recognize that some problems with your KitchenAid microwave are going to be more serious than others.

For example, if your microwave is beeping continually, that is a frustration but it is not typically a problem that can affect your health.

On the other hand, if you open your microwave door and the microwave continues to run, that is a lethal problem. Anytime you have unexpected issues such as that with your KitchenAid microwave, you should unplug it immediately and leave it unplugged until it is repaired.

Let’s take a look at some of the possible issues associated with a KitchenAid microwave and how to fix them:

Kitchenaid Microwave Not Heating

Modern microwave in the kitchen

One of the more serious problems you can have with a KitchenAid microwave is for it not to be heating. After all, if it isn’t heating, it isn’t working. What can be done?

A common reason why a microwave stops heating is because the magnetron is no longer working. The magnetron is what puts out the microwave frequency and cooks the food. If the magnetron is not working, the food will not cook.

It’s important to recognize that a magnetron cannot be repaired. The only thing you can do is look into replacing the magnetron but even that may not be always the right idea.

Consider the fact that magnetrons are expensive and depending on how much you spent on your microwave and how old it is, you may find it to be cost-effective to just purchase a new one.

An issue with the thermal fuse can also keep the microwave from heating. The thermal fuse stops the microwave from heating if it detects an unusually high temperature. If the thermal fuse has blown, you will have to replace it.

There is a diode in your KitchenAid microwave that transforms power to DC. It is the diode that makes it possible for the magnetron to work and if it burns out, you will typically be able to see it visually. Look at the diode and if it is burnt out, it can be replaced.

Kitchenaid Microwave Not Beeping

Is your KitchenAid microwave no longer beeping? This may be something that is easy to fix.

The easiest way to fix a KitchenAid microwave when it is no longer beeping is to reset power to the microwave. Either unplug the microwave or turn off the circuit breakers. Wait at least one minute and then reestablish power again.

Sometimes, you may need to leave a KitchenAid microwave shut down for an extended amount of time. The capacitor in a KitchenAid microwave holds a considerable amount of energy, so it may take a full day for the capacitor to dissipate.

Generally speaking, resetting your microwave by only allowing one minute to pass by is enough to start it beeping again. If that doesn’t work, you may have accidentally turned off the tone function.

There are different ways of turning the tone function on and off on your KitchenAid microwave. Check your owner’s manual for the specifics about your unit.

Finally, you may need to disable energy saver mode. This is not something that is possible on all models, but if it is set, the display is blank when it is not being used.

Press and hold the settings button for three seconds. When ‘energy saver off’ appears in the display, check to see if the beeping has been turned on.

You can reactivate the energy saving mode by doing the same thing. Press and hold the settings button for three seconds. It will take five minutes for the new settings to activate.

Kitchenaid Microwave Not Spinning

Modern microwave in the kitchen

The trays in our microwave spin to cook the food evenly. What do you do when yours stops spinning?

A common reason why microwave trays stop spinning is that something is blocking the turntable. It could be a piece of food or perhaps the roller guide has broken. Lift out the tray, inspect the roller guide for damage and remove any food items that may be blocking it.

It is also important to place the tray down on the roller guide properly. If not, the roller guide may simply turn underneath the tray and the turntable will not turn. After inspecting the roller guide for damage, make sure you are inserting the glass tray properly.

Have you looked at the turntable motor? This is not as likely to happen, but if it stops working, then your tray will not spin.

You can remove the turntable motor and check it with a multi-meter for continuity. This will alert you to any problems and the possibility that the motor may need to be replaced.

One final thing to consider is the coupling that connects the drive motor to the turntable. Even if the motor is turning, if the coupling is not working properly, then the turntable will not work.

Pull the coupling from the drive motor shaft to give it a visual inspection. If you see any damage or cracking, you can order a new one and replace it.

Kitchenaid Microwave Keeps Beeping

Are you experiencing a problem with your KitchenAid microwave that it continually beeps? This is a frustrating issue but it is often easy to fix.

To stop a KitchenAid microwave that continues to beep, disconnect the microwave from power. You can unplug it from the wall or turn off a circuit breaker. Wait for at least one minute to get rid of the residual energy and then plug it back in.

Often, a quick reset of the microwave is enough to fix these small issues. There may be times, however, when we need to do more than the basics.

For one thing, the capacitor in a microwave holds onto a considerable amount of energy. If you really want all of the energy to be out of the microwave during a reset, you either need to discharge the capacitor or wait a full day before plugging it back in.

Sometimes, it may not be able to be fixed with a restart. If you have a problem with your display board or the touchpad, it may make your KitchenAid microwave beep continually.

In order to check this issue, hold the control lockout button on the keypad for five seconds. This will lock the control panel and may stop the beeping from occurring. If that happens, replace the touchpad if not, replace the display board.

Kitchenaid Microwave Keeps Running

Modern microwave in the kitchen

Is your microwave running all of the time? There may be several things behind it.

One reason why your microwave may be running continually is that the control board has either been damaged or needs to be replaced. When the control board is not ‘talking’ to the rest of the microwave properly, it may not get the signal to shut down.

This can be a serious problem because there are two different ways in which your microwave may keep running. It might run continually when the door is closed or it might run when the door is open.

If your microwave is running only when the door is closed, it is likely to be a problem with the control board. You can try restarting the microwave by shutting it off, unplugging it, and turning it back on after a few minutes but that is unlikely to fix it.

In addition, there may be times in which the fan in the microwave is running and the actual microwave is not. This sometimes happens when you are cooking a large meal or if the thermal fuse is bad.

On the other hand, if you open the door and the microwave continues to run, then you have serious problems. You need to unplug the microwave and leave it unplugged until it has been fixed.

Fortunately, the fix is not always that difficult. Sometimes, it is just a problem with the door switch. If the switch is not recognizing the open door, it may not signal the control board to shut things down.

In any case, running a microwave that runs when the door is open is a serious issue. Just like a microwave cooks the food inside of the box, it will cook you if the door is open.

Kitchenaid Microwave Keeps Blowing Fuse

Are you having a problem with your KitchenAid microwave blowing a fuse? This isn’t a difficult issue to troubleshoot.

If your in-line fuse continues to blow while running a KitchenAid microwave, it is probably getting too much power. The high-voltage capacitor inside of the microwave may be sending too much power or may be sorted out. In either case, it will have to be replaced.

You need to be very cautious if you do anything with the capacitor. If you don’t know how to drain the energy from the capacitor properly, you should contact a professional rather than try to fix it yourself.

The capacitor can hold on to a lethal amount of energy and even if you leave the microwave unplugged for an hour or so, you can still be electrocuted if you make a wrong move.

Aside from the possibility that a capacitor is to blame, you may have installed a fuse incorrectly and that causes it to blow. You have to install a fuse properly or else it may not be able to handle the current that is flowing through it. It will blow as a safety measure.

On the other hand, if the fuse that is blown is in a fuse box at your home, this could be due to other reasons. It may not be properly rated for the size microwave you are using or you may be running multiple items on the same circuit. This isn’t typically a problem because most homes run on circuit breakers.

Kitchenaid Microwave Keeps Shutting Off

Modern microwave in the kitchen

We need our microwave to continue to run until the timer runs out. What can you do with a KitchenAid microwave shutting off continually?

A more common reason why a KitchenAid microwave shuts off frequently is that the door switch is no longer working. If the door is not shut tightly, the microwave will shut down for safety. If the switch is loose or is not working properly, however, it may cause the microwave to think that the door is open.

Of course, a door switch is a relatively easy thing to fix but it is not the only reason why your microwave may keep shutting down. It may be a number of other options, including the following:

1. Touchpad – If the touchpad is to blame, then it may still be working and the buttons will respond but it may stop running after a few seconds. If you notice that some of the buttons are no longer operating as they should, it is a good idea to replace the touchpad.

2. Control board – I use this one with a little bit of hesitation because control boards are often replaced unnecessarily. You can’t check a control board other than visually inspecting it. If you do see any damage to the control board, however, it’s a good idea to replace it.

3. Thermostat – Another reason that a microwave may shut down after a few seconds is because of the thermostat. If it isn’t working properly, it may be sending mixed signals to the control board and verifying a hot environment when one doesn’t exist.

Kitchenaid Microwave Display Not Working

Is the display no longer working on your KitchenAid microwave? It can be frustrating but the fix is typically easy.

The easiest way to fix a KitchenAid microwave when the display is not working is to do a soft restart. This is done by disconnecting the microwave from power for a full minute before powering it back up again. You can unplug the microwave or turn it off at the circuit breaker. After the microwave restarts, wait for a minute to make sure that the issue isn’t still happening.

It might also be a problem with the display board or the control board.

The display board is sometimes a problem when the display works partially but not fully. It can also be a problem with the control board, which controls the entire unit. You can’t test a control board to make sure that it is still working but you can inspect it visually to see if it has any burnt circuitry or cracks.

If all else fails, try unplugging the microwave and leaving it unplugged for a full day. Sometimes, the energy left in the capacitors after it has been unplugged is enough to keep any faults that are causing problems.

After restarting the microwave, if the problem still exists, you may need to contact a professional to further diagnose the issue.

Kitchenaid Microwave Light Not Working

Modern microwave in the kitchen

We rely on the light in our KitchenAid microwave to work at all times. What can you do if yours is no longer working?

One of the common reasons why a KitchenAid microwave lightbulb is no longer working is because the light bulbs burn out. You can pull the lightbulb out of the microwave and inspect it to see if the filament is still intact. Replace the bulb as your first line of defense.

The lightbulb may be easy to change but there may be other reasons why the light isn’t working. Your decision is whether or not it is worth making the changes for the simple reason of having a light in the microwave.

Here are a few other things to consider:

Light Socket – If you replace the lightbulb and the light is still not working, it may be a problem with the socket. You can pull things from the microwave and test for continuity with a multimeter. The light socket must have continuity in order for it to work. You can replace it if necessary.

Control board – Although this doesn’t happen very often, you may have to replace the control board on occasion when the light is working. Since the control board controls everything about the microwave, it also controls the light.

You may be able to do some limited testing of a control board but more than likely, it is going to be a visual inspection. The only thing that you can really do is to test the control board and make sure that it is sending a signal and power to the lightbulb. Otherwise, replace the control board.

Kitchenaid Microwave Buttons Not Working

One of the ways that we interact with our KitchenAid microwave is by pushing the buttons. We expect them to respond but when they don’t, what can you do?

If only some of the buttons are not working, you may have to replace both the control panel and the touchpad. You can also do some tests to make sure that the touchpad is working, but you may need to replace both.

The touchpad is something that does go bad from time to time in a KitchenAid microwave. It doesn’t happen very often but it does happen often enough for it to be a problem.

Generally speaking, a touchpad that is defective will work partially but will not work fully. Some of the buttons may respond with an audible beep when you press them and others will simply be dead areas on the touchpad.

When some of the buttons are not working, it is likely that you will have to replace both the touchpad and control panel at the same time. One cannot generally be replaced without the other.

There is also the main control board that is separate from the display board. When the control board is not working, then you’re going to experience a wide variety of problems. You can sometimes fix this issue by replacing the control board but you can’t fix it.

Kitchenaid Microwave Door Sensor Not Working

Woman checking the microwave

When a microwave door comes open, we should get a signal on the pad that lets us know it is open. If this is no longer working, what has gone wrong with the door sensor?

One issue with your door open or close signal appearing on the display is due to the door not closing properly. Do a visual inspection around the seal of the door and make sure that there is no food or other debris that will stop it from getting a proper seal.

Are you having this problem with the new microwave? It’s not out of the question for some of the packing material to still exist in the area and it could be a problem as well. Do a careful inspection for more packing material.

When the door latch is not working properly, it may not recognize that the door is closed properly. You might get the message that it is not working, or that the door is open, even when it is shut.

The door latch can be replaced if it is a problem. Otherwise, you may just not be shutting the microwave door hard enough.

Try pushing the microwave door so that it closes firmly. Sometimes, that’s enough to fix the problem.

One other issue is that you put something in the microwave, close the door, and then walked away. The microwave will recognize that something is in it and you will not be able to start the microwave until you have opened and closed the door again.

Although this can be a bit of a pain, it is there for your safety. After all, it will keep you from unintentionally starting the microwave when something is in it.

Can You Reset A Kitchenaid Microwave?

A KitchenAid microwave can be restarted and the process is easy to follow. Press and hold the cancel button to clear the display. This may be enough to fix the error. If not, unplug the microwave or flip off the circuit breaker for at least one minute before restarting. That should be the proper way to reset your KitchenAid microwave.

Is There A Reset Button On A Kitchenaid Microwave?

Modern microwave in the kitchen

The reset button on your KitchenAid microwave is the cancel/off button. By pressing the button, you are going back through each of the commands that you put in the microwave one by one. If you need to do a soft reset, you will have to unplug the microwave or turn off the circuit breaker for a minute before reestablishing power.

How To Reset Kitchenaid Microwave

When you need to reset a KitchenAid microwave, you have to follow one of two different step-by-step processes.

The most common way to reset a KitchenAid microwave is to press the cancel/off button. Doing so backs you through the process as you have already entered into the microwave one by one.

Pressing the cancel/off button is an easy way to reset a microwave so that any error messages disappear or so that you can start over when programming in the microwave. Otherwise, you can do more of a hard or factory reset.

There are very few parts of the microwave that are preprogrammed and established by the user. Other than the clock, everything else has been programmed at the factory.

That is why you will not see a reset button on a KitchenAid microwave. For the most part, you don’t have to reset the microwave, it will just work day after day.

On the other hand, you can perform a soft reset by restarting the microwave.

Unplug the microwave or turn the power off at the circuit breaker. After doing so, wait one or two minutes while the energy in the microwave is dissipated.

It is important to note that not all energy is going to go out of the microwave. You will still have energy in the capacitors and it is enough energy to kill you if you aren’t careful.

After waiting a minute or two, turn the power back on to the microwave and observe carefully. Within a minute or two after the microwave restarts, the error will either re-show again or it will be gone.

How To Factory Reset/Hard Reset Kitchenaid Microwave

Modern microwave in the kitchen

There may be times when you want to go further than a soft reset and actually hard reset your KitchenAid microwave. How can you get back to factory settings again?

If you want to restore your KitchenAid microwave back to factory settings, you will have to perform a hard reset. This is done by unplugging the microwave and leaving it unplugged to allow the pent-up energy to dissipate. After plugging it back in again, the microwave is at factory specs.

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Before we go through the process step-by-step, it’s important to recognize that there is not generally a reason to factory reset a microwave. For the most part, the microwave will just work with the preset standards that are programmed in it before it ever gets to your home.

On the other hand, if you are experiencing problems with your microwave and feel as if a hard reset will help fix those problems, it is certainly something to consider. Here are the steps necessary to do it:

1. Unplug – Removing the microwave from the power source is the first step in the process. You can unplug the microwave if you have easy access to the receptacle but more people will find it beneficial to turn the microwave off at the circuit breaker.

2. Wait – The waiting process is perhaps the most difficult. If you wait one or two minutes, then most of the energy that is in the control board and other areas of the microwave will be gone. That is when you can plug it in during what is known as a soft reset.

To truly dissipate the energy from the microwave, however, you will have to do one of two different things. The capacitors hold onto a tremendous amount of energy, so you will have to drain the capacitors. Be careful, if you don’t know what you’re doing this can be a deadly activity.

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The other option is to simply wait at least 24-48 hours for the capacitors to fully drain. That is the only way to ensure that you are not restarting the microwave while it already has power.

3. Restart – for the final part of the factory reset of your KitchenAid microwave, you need to reestablish power. Plug the microwave backend or turn on the circuit breaker and wait while the microwave powers up. Don’t reset the clock at this point, just leave it flashing.

A hard reset may solve a lot of your issues. This can include error messages and little glitches that have built up over time.

How To Reset Kitchenaid Microwave Filter

If you have a KitchenAid microwave that fits over the range, you may take advantage of the filter on the attached fan. What can you do if the filter message needs to reset?

There is a filter reset button that can only be reset if the door is open. After pressing the button and holding it, you will have to verify by pressing the start button.

Before resetting the filter, it’s important to recognize that you should not reset it unnecessarily. The status light is there to let you know if the filter needs to be replaced or not. If you reset it, you may not replace it when needed.

Follow these steps to reset the microwave filter:

1. Open – press the open button on your KitchenAid microwave. The door will open.

2. Clock – Press the clock button multiple times to scroll through the menu. Eventually, you will see FILTER RESET

3. Start – Press the start button to finish the process. Your filter light will be reset.

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If your KitchenAid microwave is not working, you may need to do a reset. Unplug the microwave from the power source or turn off the circuit breaker. Wait one or two minutes for the residual energy to dissipate and then reestablish power again. It should fix most small problems.