Smart TVs are a great way to watch your favorite movies, videos, TV shows–just about any content. But to do all this, you will need a stable connection to the Internet. Sometimes, your LG TV doesn’t cooperate and has issues with getting on your Wi-Fi network.
When your LG TV Wi-Fi is not connecting, turning on, or working, try power cycling your TV and router, updating the TV’s firmware, moving your router closer to your TV, or manually setting the date and time. These straightforward solutions typically solve most issues with LG TV Wi-Fi.
If you’re having problems with your LG TV connecting to your Wi-Fi network, don’t fret. This article will cover all the common issues with connectivity and the troubleshooting options that will likely solve your problem.
LG TV Wi-Fi Not Working
For the most part, you can solve Wi-Fi connectivity problems by cycling your router on and off, as this will update the firmware.
To do this, simply unplug the modem/router and the TV; then plug-in the modem/router and wait until it gets connected to the Internet. Once the light on your modem or router indicates that there is an internet connection, plug in your LG TV.
If this doesn’t help, the manufacturer recommends some other basic troubleshooting tips for correcting problems with your Wi-Fi:
- Be sure that there are no devices or appliances nearby that cause interference. Other routers or electronic devices such as baby monitors and cordless phones might be using the same frequency.
- Update the firmware to the latest version. (See below)
- If your LG TV has a Quick Start Feature, then you should turn it off. To do this, press the gear icon on your remote, choose All Settings, then General, and then Quick Start. Toggle this setting off.
- You should also turn off the Simplink features, which you can find in the General menu, and choose Simplink (HDMI-CEC).
- Remove all USB flash drives from the TV, as these may cause interference.
- Manually set the time zone and date.
- Use a smartphone with a hotspot feature and try connecting it to your LG TV. Doing so will rule out any problems with your LG TV’s ability to connect to a Wi-Fi signal.
Updating the Software
LG recommends updating your TV’s firmware not only to solve Wi-Fi connectivity problems but a host of other issues also. To do this, you should press Settings on the remote control and then choose All Settings then General.
LG TV Not Connecting to Wi-Fi
If your LG TV is not connecting to your Wi-Fi network, the solutions above may solve the problem. Power cycling your TV and router is still what you should try first as they are the easiest way to get your LG TV to connect to your Wi-Fi network.
Another idea is to do a factory reset, where you tell your LG TV to revert to its default settings. However, a factory reset will erase any changes you had made to your TV and change it back to the settings that your TV was on when you first bought it.
It’s easy to do. Go to the General menu under settings. From there, choose Reset to Initial Settings. These steps will revert all your changes and restore the TV’s initial configuration.
LG TV Cannot Find Wi-Fi
When your LG TV doesn’t include your Wi-Fi connection in the list of Wi-Fi, it won’t be able to detect the connection. In this case, you might have set up your wireless network in such a way that the SSID information is not broadcasted.
Before doing anything else, use another device, connect to the wireless network, and see if they can connect to it. If other devices have no problems connecting to your Wi-Fi, check to see if the router or modem is close enough for your LG TV to pick it up.
If your Wi-Fi network still doesn’t show up on the list, you can just enter your Wi-Fi network yourself. Do that by following these steps:
- Open the Settings menu and choose Network Connection. The network connection window will appear, allowing you to decide whether to use a wired or wireless network.
- Choose wireless network and press on Start Connection. You will get a list of available access points. Ignore that list and click on the Set Expert button at the end of the list.
- Choose Wireless, then select Enter the SSID. You will need to key in the SSID of your router and the password. While you’re here, you can also choose to let your TV automatically detect the IP address and other information, or you can set it manually.
In other LG TV models, you won’t see the Set Expert button, but you can choose the Add a Hidden Wireless Network option from the Wi-Fi connection menu.
On Your Router
To check if it’s your router that’s causing the problem, you can do the following to test it:
- Change the channel and frequency of your router. Choose 2.4 gigahertz for better streaming because 5 gigahertz is prone to interference.
- Check if the router has lease time settings for the DHCP.
- Set up a guest network that uses WEP encryption for your TV.
LG TV Does Not Save Wi-Fi Password
When your LG TV connects to your Wi-Fi connection, it doesn’t save the password. It’s very inconvenient to have to type in your password every time you want to watch streaming services that need an Internet connection.
Entering the SSID name and password will help your LG TV save the password because it can now recognize your network. Instead of choosing your Wi-Fi connection from a list generated by your TV, key in your SSID, and once the settings are saved, your Wi-Fi password will be saved along with it.
You can do the same steps above to enter your SSID information on your LG TV manually.
LG TV Wi-Fi Turning Off or LG TV Not Letting Me Turn On Wi-Fi
Suppose you are having these problems, and the usual solutions such as power cycling your LG TV, router, or modem, doing a factory reset, and keeping your firmware updated don’t work or don’t permanently correct the problem. In that case, you’re out of luck. The best recourse is to schedule your LG TV for repair.
While waiting, you might want to try hardwiring your LG TV to your router. That means using an Ethernet cable that runs from your TV to your modem to get a wired connection to the Internet. Or you might want to buy streaming sticks, such as:
These products basically serve as a replacement Wi-Fi receiver that allows you to watch your favorite streaming services. So if there’s a problem with your LG TV’s Wi-Fi receiver, these HDMI streaming sticks might be the best solutions.
Note, however, that if you have a newer LG TV model, you might want to wait for the company to roll out a firmware update to fix this issue. For older models that are no longer supported, your best bet might be to get a new TV, buy an HDMI streaming device, or have it serviced.
LG TV Keeps Coming Off Wi-Fi
If you are having problems using the apps you have, but your LG TV shows you that it’s still connected to the Internet, then the problem might not be the router, your TV, or your Wi-Fi connection. You might need to set the DNS on your LG TV manually.
If your Wi-Fi disconnects from the Internet at random times, you might need to change the time and date settings on your LG TV. According to LG, some routers have a lease expiration feature, which might affect your TV’s connectivity to the Internet.
To perform this, go to Settings, then choose General. From this menu, select Date and time and then untick the Set automatically option. You can now manually set the date and time of your LG TV.
Getting your LG TV to connect and stay on your Wi-Fi network can mostly be done while fiddling with the correct settings on the remote control, unplugging and plugging your devices, and some other simple fixes. So before you send your LG TV for repair, try out the recommended solutions that we’ve outlined here.