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Samsung TV Apple TV Not Working

Samsung TVs are undoubtedly on everyone’s wish list, as is an Apple TV box. Some Samsung TVs do not require the Apple TV box because they are compatible with the Apple TV app. However, no matter what combination of these two products you may have, problems do seem to persist and frequently occur, so let’s take a look at them.

To Fix your Apple TV box not working with your Samsung TV, you should check all Connection points (HDMI and optical), perform a soft reset (unplug both devices from power sources), or perform a hard reset on each. For the app, make sure your TV is compatible and that your TV receives your WiFi or internet connection.

Female sitting on sofa changing TV channels with remote

This article will cover all the workarounds and fixes regarding your Samsung TV and any problems you may have with your Apple TV box or your Apple TV app. This includes it not working, switching on or off, the remote not working, and many other common problems. There is a solution to any problem you may have in this article.

Samsung TV Apple TV Not Working

Remote held up in front of TV

This can be a little ambiguous because Apple, as they like to do, does their own thing, and the name Apple TV can either refer to the Apple TV app or to the Apple TV box. In light of this, you need to figure out what option applies to you but don’t worry, and we give you the solution to both. Considering your Apple TV box, we will discuss that in the subsequent headings

If you are trying to use the Apple TV app, you will first need to check your TV’s compatibility because only certain Samsung smart TVs are compatible, and you can find this list here. If your TV is compatible and has the app installed, then what you will need to do is uninstall and reinstall the app making sure that you sign into the app with your Apple ID again.

Samsung TV Won’t Connect To Apple TV

Female sitting in front of blank TV screen

Even though Samsung is probably the most popular electronics brand in the world besides Apple, they sometimes have issues syncing and connecting to one another. Again, this can apply to your Apple TV box or your Apple TV app that you have installed on your compatible Samsung TV.

Regarding the app, you will need to check your WiFi connection, and if your Samsung TV supports an ethernet port, you will need to check that. All you need to do to view this is to go to the WiFi options located in your Samsung TV setting menu. In most instances, your app will not connect because of a faulty internet connection that can be fixed with relative ease.

With regards to your Apple TV box, the HDMI port is the most common problem because the Apple TV box needs to sync with your TV via the HDMI cable, and it does this by pairing with it or “shaking hands.” You can view if the HDMI connection is solid via the status light. The most common problem regarding a non-connecting Apple TV box is due to an inferior HDMI cable, and you should be using an Ultra High-Speed HDMI cable.

Samsung TV Will Not Recognize Apple TV

Female watching TV with a bowel of popcorn in front of her

This topic relates specifically to the Apple TV box. The problems you will have with the app will not be your Samsung TV trying to recognize it because your Samsung TV will be compatible with the Apple TV app, or you will have to purchase an Apple TV box with Apple TV+ available on it. Things can get a bit tricky when connecting your Apple TV box to your Samsung TV, so here is the solution to it not recognizing the Apple TV box.

You will first check the HDMI connection, as we discussed above. If this is not the issue, you will need to check any other connection points, including the optical port, if you are using it. The next thing you can try is to unplug your TV and Apple TV box and leave it off for 5 minutes. This will perform a reset. Following that, you will need to reset your Samsung TV to its factory default settings, which you can find in your TV setting. Do the same with your Apple TV and follow the instructions here.

Apple TV Won’t Turn On Samsung TV

Frustrated male in front of blank TV

This issue applies to when your Apple TV remote will not function correctly as a universal remote. The great thing about the Apple TV box is that you can use its remote to basically control your tv (just the on and off functions of it). If your TV is always set to HDMI, you will only need to use the Apple TV remote to turn on both your Samsung TV and the Apple TV box and then use it to navigate as well, making your Samsung TV remote obsolete in some scenarios.

Depending on your Samsung TV model and when it was updated, this malfunction can occur and any updates that your Apple TV has had. If you are able to roll back the version on your Samsung TV, then it would be advisable to do so. However, this cant be done with your Apple TV box. The other option you have is to disconnect your TV and Apple TV and unplug them from the socket because sometimes the HDMI “Hand Shake” is the problem.

Apple TV Won’t Turn Off Samsung TV

Man sitting in front of TV that won't turn on

In addition to the Apple TV remote not turning your Samsung TV on, it can suffer the same problem, but in reverse meaning, you won’t be able to turn it off. Technology is very temperamental and can be frustrating at times, but usually, there is a workaround or a technician that can help you solve the problem.

Copyright protected content owner: and was initially posted on April 19, 2021.

You have to consider if any updates have occurred regarding your Samsung TV or Apple TV box. If possible, roll back the update on your TV to an older version that you know works. However, some people have voiced that another workaround is to switch off your Apple TV box and TV entirely (no power connections) and do a soft reset. The last option is to hard-reset your TV and Apple TV box. This fix can be applied to the remote not turning your TV on as well.

Apple TV Won’t Play On Samsung TV

Man sitting on sofa watching TV

In addition to the problems with the remote and Apple TV box problems can occur with the Apple TV app, which we will need to take a look at. We did cover if the Apple Tv app is not working at all, and this means you can not even open the app up. There are other related problem such as it not playing or even appearing

The remedy for this is to check your Samsung TV firmware and make sure that it has the applicable version to run the Apple TV app. The next thing you can try is to reset the Smart Hub. This is the same as a hard reset on your Samsung TV. To do this, navigate to the settings-support-self diagnosis-reset smart hub. If asked for a pin, use your current or the default, which is 0000.

For a more detailed look at other problems regarding your Apple TV app, Samsung has been kind enough to give us a self-diagnostic website where you can select what problem your app is having and find all the necessary fixes for it. View that web page here.

Samsung TV keeps Switching To Apple TV

Irritated female not understanding why TV won't work

In some instances, you may find that your Samsung TV keeps switching to your Apple TV box even when you do not select the source to be HDMI from your remote. Again, this is such a common problem that Samsung has given a self-diagnostic page where you can go through options finding out the necessary fixes for your specific switching problem.

Copyright article owner is for this article. This post was first published on April 19, 2021.

Some devices will send a signal in error, causing your TV to keep switching. The ability to turn the automatic HDMI switching has been coded in recent Samsung firmware, and you are able to activate it with your remote. Point your remote at your Samsung TV and input the code, which is: mute – 7 – 2 – 9 – exit. This should solve your problem.

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ReadyToDIY is the owner of this article. This post was published on April 19, 2021.

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