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Samsung Washer Won’t Drain (How To Fix)

While problems with water pooling in your Samsung washer can be irritating, it is seldom cause for alarm.

A little preventative maintenance is usually sufficient to solve the problem.

If your Samsung washer won’t drain, then it may not be level or the drain hose may be blocked or damaged. The drain filter may be blocked or the drain pump impeller may be jammed. To drain the water, unplug the washer and then unscrew the filter cap. Have a bowl underneath to catch the water.

Modern washer with clothes inside

To check the drain hose, remove it from the waste outlet and unclip the end attached to the washer. Run water through it and visually inspect the hose for obstructions or damage. Remove any debris that may be blocking the hose.

If the hose is bent or damaged, rather replace it with a new one.

Check whether the washer is level and if not, adjust the feet. You may have to take into account tiles or flooring that is not level.

You should regularly check the drain filter. Over time, the filter gets clogged and must be cleaned. If the drain pump impeller isn’t moving freely, then it is likely that a piece of debris has blocked it. Use your finger or a screwdriver to gently move the impeller to remove any obstruction.

If the impeller is damaged, it must be replaced.

The drain pump can burn out if the impeller is prevented from turning. To avoid this, don’t run the washer after establishing that it is not draining properly.

Top Reasons Samsung Washer Not Draining

Modern washer with clothes inside

Samsung washers are both reliable and high-quality machines.

It is unusual for them to break down, but sometimes they can become clogged or damaged, which results in the washer not draining.

The most common reason for a Samsung washer to not drain properly is a blocked drain pipe. After that, the drain filter or drain pump could be the cause of water standing in the machine. Occasionally, the drain hose will not be at the correct height, preventing the water from draining properly.

How To Fix Blocked Drain Pipe On Samsung Washer

Confused woman standing

Let’s look at the steps you can take to get your Samsung washer draining correctly.

If the washer starts the cycle but then stops and nothing is happening when it gets to the drain function, check the error code on the display. While there are occasions where there is no fault code, if you see the “5E” error, then that indicates that there is a blockage in the drain hose.

Step 1. Switch Off The Washer

Turn the power off at the wall. Then close the hot and cold water taps.

It is important that you don’t leave the power on as you will be opening and adjusting components inside the washer. If you touch an electrical connection you could potentially get a shock if the washer is plugged in and the power is turned on.

If you leave the water supply on, the washer could flood your kitchen or laundry while fixing the machine.

Step 2. Remove The Drain Hose

Remove the drain hose from the washer and check if there are any obstructions inside the pipe. Also, check to see that there are no kinks in the pipe which may prevent water from flowing through the pipe.

Remove any obstructions and confirm that the water will run through the hose. If the hose is damaged, replace it with a new one.

Step 3. Check The Washer Drain Height

If the washer is located too high above the floor or the drain pipe is too high, the water will not drain properly.

Incorrect drain height slows the rate at which water drains from the washer and eventually causes it to stop working.

Copyright protected content owner: and was initially posted on September 8, 2022.

You should check the height requirements for your washer. The usual height above the floor is between 24-inches and 30-inches, but never more than 8 feet above the floor.

Step 4. A Clogged Drain Pump Filter

To avoid damaging the pump, Samsung has installed a filter to catch any debris that may interfere with its operation.

Over time, the filter gets clogged and slows or even stops the water from draining from the washer. To clean it, you must open the washer’s back access panel. The panel is held in place by 6 to 8 screws.

After removing the panel, locate the drain pump attached to the outlet hose. Remove the clamps holding the two pipes onto both sides of the pump. Then unplug the pipes from the pump. If there is still water in the tub, then you will need to have a bucket on hand to allow the water to drain directly into it. This stops the floor from getting flooded.

Remove any debris you find in the hoses and filter and then replace the hoses.

Step 5. A Clogged Drain Pump

If the filter is cleaned and the water will still not drain, then the drain pump may be either blocked or faulty.

Before replacing the pump with a new one, you can remove it and check to see if anything is blocking it inside.

To remove the pump, take off the hoses and then remove the two screws holding the pump in place.

When taking the pump out of the washer, avoid damaging the electrical wire attached to the pump. Once the pump is out of the washer, remove the plastic cover on the side where the wire attaches and then unclip the connector. You’ll need a pair of needle nose pliers to remove the clip holding the wire in place.

Remove the electrical box on the side of the pump and then remove the 4 screws holding it together.

Pull the pump apart and remove any debris that may be caught inside the housing. Make sure that the impeller turns smoothly.

If the pump fails to work after you have removed the obstruction, then you will have to buy a new pump.

A Faulty Lid Switch On A Samsung Washer

Modern washer with clothes inside

The lid switch is designed to prevent the washer from running when the lid is open. It is an important safety feature that will prevent injury in the event of a hand or clothing getting caught in the washer while it is running.

If the switch is faulty, it can cause the washer to turn off and not operate.

Before taking the washer apart to check the lid switch, make sure that your load is balanced. If the washer detects an unbalanced load it will also stop working. You can check the display to see if an unbalanced load error is present.

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You can sometimes get the lid switch to operate again by slamming it open and closed 5 to 10 times. Dust and corrosion can build up inside the switch, causing it to malfunction. First, check that it is clear of any debris and remove any threads or material that may interfere with its operation.

Then open and close the lid rapidly to dislodge any dirt or debris inside the locking mechanism.

If this fails to get the washer draining properly, you will have to open the washer to gain access to the locking mechanism. On Samsung top loading washers, you’ll need to take the top of the washer off.

After removing the lock, test the switch for continuity. If it fails, then the switch must be replaced.

A Damaged Or Broken Drive Belt On A Samsung Washer

Confused woman standing

If the drive belt on the washer is broken, it will prevent the drum from spinning. The laundry will be left waterlogged and it will not drain effectively, leaving the washing in a pool of water.

To check the belt, remove the inspection panel and check the pulley attached to the motor. If the belt is worn or broken, replace it with a new one.

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ReadyToDIY is the owner of this article. This post was published on September 8, 2022.

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