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Bose Earbuds Have No Sound (How to Fix)

Bose is known for its quality and regardless of whether you are using a big speaker or a little earbud, you will get some fantastic sound out of it. They are not flawless, however, so what can you do when your Bose earbuds stop producing sound?

Bose earbuds might stop producing sound due to various factors: an unintentionally activated safe listening mode, software glitches, or an overloaded active noise cancellation system.

Wireless Black earbuds

Safe Listening Mode

One of the options that is offered on some Bose earbuds is a safe listening mode. This is typically used for children to keep them from listening to sounds at a volume that will hurt their delicate ears.

You may find that the safe listening mode has been accidentally enabled. Since you are able to set the volume to a very low level for this mode, it could be that it has been turned off completely.

Go into the app that powers the Bose earbuds and look for the safe listening mode. If it is available, try turning it off completely and see if the sound levels come back up to an acceptable level again.

Software Glitch

There are a number of different things to consider when it comes to software that powers the Bose earbuds. This could be the software you are using to play the music or other sound or it could even be firmware.

The easiest way to check this is to go to the Bose website or use the Bose app to find information specific to the earbuds you are using. After inputting your earbud model information, it will let you know if an update is available.

If there is an update, it should be installed and then you should restart both the device and the earbuds to see if the sound issue is fixed.

PRO TIP: Be aware that not every firmware update is going to be of benefit. Sometimes, it is best to wait to see if they roll back the firmware before you update it unless you are having a problem hearing sound.

Active Noise Cancellation

On rare occasions, the active noise cancellation system may overload and it could cause the earbuds to disconnect completely. If the sound is going on and off, then you may need to recalibrate the active noise cancellation settings.

Top Reasons Bose Earbuds Have No Sound

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Earbuds are an incredible piece of technology. They may be small, but they have a big impact on our lives and our enjoyment of music or anything else we listen to. What can be done when the earbuds are no longer producing sound?

When you are not getting any sound out of your earbuds, the first thing to check is the power. Many earbuds, especially those that utilize Bluetooth can be turned on and off with the push of a button. Make sure that the earbuds are turned on.

Of course, this is really only a superficial fix and there are many other options to consider that could cause your earbuds to stop producing sound.

Fixes For Bose Earbuds With No Sound

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Typically, when you don’t have sound coming from your earbuds, it can be traced to a simple solution. Here are 3 top reasons why your earbuds are not producing sound.

Physical Damage

Physical wear and tear, like damaged wiring or internal components, can interrupt the audio signal. This may occur due to repeated bending, pulling, or other physical stresses on the earbuds. Checking for visible wear or wire exposure can help identify this issue.

Blockage or Obstruction

Accumulation of debris, earwax, or dust in the earbud, especially on the speaker mesh, can block sound output. Regular cleaning and ensuring that the earbuds are stored in a clean environment help in minimizing this problem.

Connection or Compatibility Issues

Problems with connecting the earbuds to the audio device, either through wired or wireless means, can result in no sound. This might involve issues like a poor Bluetooth connection, outdated software, or incompatibility with the device. Checking and updating the software, re-pairing, and testing with different devices can be useful steps to troubleshoot this issue.

For wired earbuds, make sure that the plug is fully seated into the device. If necessary, unplug it and plug it in again fully.

Bluetooth earbuds may need to be repaired with the device on occasion. After turning off the earbud or putting it back into its case, remove it and put the device on discovery mode. After reconnecting, make sure that you stay within range (30 feet).

Common Reason Earbuds Have No Sound

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It’s one thing to know the issue that is causing your earbuds not to produce sound. It is quite another to understand how to fix the problem. After all, we can’t enjoy using them until the problem is repaired.

Copyright protected content owner: and was initially posted on November 7, 2023.

Here are 3 different things you can do to get your earbuds back up and running properly again.

Addressing Physical Damage

If the earbuds have visible physical damage, like exposed wires or evident wear, a temporary fix might involve carefully using electrical tape to secure the damaged area. For a more permanent solution, consider professional repair or ultimately replacing the earbuds if they are beyond repair.

Cleaning the Earbuds

If debris or earwax is blocking the speaker mesh, use a small, gentle brush (like a clean toothbrush) to delicately remove any visible blockages. Alternatively, use a dry, soft cloth to clean around the earbuds and ensure that the speaker mesh is clear of obstructions to allow sound to pass through freely.

Troubleshooting Connection Issues

For connectivity problems, ensure your device’s software is updated and try disconnecting and reconnecting the earbuds. If using Bluetooth, unpair the earbuds, restart the device, and then re-pair them. For wired earbuds, ensure that the jack is fully inserted into the audio device and test them with another device to rule out issues with the original audio source.

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