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Sony Earbuds Have No Sound (How to Fix)

Sony’s technology is fantastic. I’ve owned several pairs of Sony earbuds myself. I’ve also experienced problems on occasion. What can you do when Sony earbuds are not producing sound?

Sony earbuds might not have sound due to several issues: conflicts between voice assistants; problems with sensors possibly due to damage, obstructions, or moisture; and interference with Bluetooth technology, which could be due to nearby electronic devices or physical obstructions between the earbuds and the paired device.

Wireless modern earbuds

Voice Assistant

Believe it or not, there may be certain times when the voice assistant you are using in your home or on your device interferes with the Sony earbuds. Some Sony technology uses voice assistants, such as Google or Siri to power the earbuds and make them work right.

Unfortunately, the Sony device may also use more than one different type of assistant, and this can result in conflicts that keep things from being recognized properly.

If you feel that you may have a conflict with your voice assistant, disable one of them or try using the earbuds in an area where the assistant doesn’t exist. You can also change the phrase used to trigger the voice assistant if the technology allows it.

Environmental Issues

There are certain Sony earbuds that use sensors to determine when you are using the earbuds and whether they are out of your ears. It does this so that it disconnects the earbuds when you take them out of your ears.

This may seem like a convenient option but there are times when it can be problematic. If the sensors become damaged, wet, or if they are dirty, they may pause the playback of the audio while you are wearing the earbuds.

In order to fix this problem and potentially troubleshoot it, remove the earbuds and clean the sensor gently using a soft cloth. Make sure that they aren’t obstructed in any way and if they are wet from sweat, allow them to dry before trying them again.


If you are trying to use the earbuds and they are not working, it could be a problem with interference. One type of interference involves Bluetooth technology, and this can be problematic.

Bluetooth is an interesting technology but if there are other devices in the area, such as microwaves or medical devices, the interference can keep the Bluetooth signal from transmitting. You may also be too far from the source, or there could be things between you and the source that block the signal from transmitting properly.

If moving away from any interference does not work, you may need to reset the earbuds completely. Make sure they are disconnected from the device and then put them into discovery mode to repair them with the device fresh.

Top Reasons Sony Earbuds Have No Sound

Wireless modern earbuds

Earbuds are an incredible piece of technology. They may be small, but they have a big impact on our lives and our enjoyment of music or anything else we listen to. What can be done when the earbuds are no longer producing sound?

When you are not getting any sound out of your earbuds, the first thing to check is the power. Many earbuds, especially those that utilize Bluetooth can be turned on and off with the push of a button. Make sure that the earbuds are turned on.

Of course, this is really only a superficial fix and there are many other options to consider that could cause your earbuds to stop producing sound.

Fixes For Sony Earbuds With No Sound

Wireless modern earbuds

Typically, when you don’t have sound coming from your earbuds, it can be traced to a simple solution. Here are 3 top reasons why your earbuds are not producing sound.

Physical Damage

Physical wear and tear, like damaged wiring or internal components, can interrupt the audio signal. This may occur due to repeated bending, pulling, or other physical stresses on the earbuds. Checking for visible wear or wire exposure can help identify this issue.

Blockage or Obstruction

Accumulation of debris, earwax, or dust in the earbud, especially on the speaker mesh, can block sound output. Regular cleaning and ensuring that the earbuds are stored in a clean environment help in minimizing this problem.

Connection or Compatibility Issues

Problems with connecting the earbuds to the audio device, either through wired or wireless means, can result in no sound. This might involve issues like a poor Bluetooth connection, outdated software, or incompatibility with the device. Checking and updating the software, re-pairing, and testing with different devices can be useful steps to troubleshoot this issue.

Copyright article owner is for this article. This post was first published on November 8, 2023.

For wired earbuds, make sure that the plug is fully seated into the device. If necessary, unplug it and plug it in again fully.

Bluetooth earbuds may need to be repaired with the device on occasion. After turning off the earbud or putting it back into its case, remove it and put the device on discovery mode. After reconnecting, make sure that you stay within range (30 feet).

Common Reason Earbuds Have No Sound

Wireless modern earbuds

It’s one thing to know the issue that is causing your earbuds not to produce sound. It is quite another to understand how to fix the problem. After all, we can’t enjoy using them until the problem is repaired.

Here are 3 different things you can do to get your earbuds back up and running properly again.

Addressing Physical Damage

If the earbuds have visible physical damage, like exposed wires or evident wear, a temporary fix might involve carefully using electrical tape to secure the damaged area. For a more permanent solution, consider professional repair or ultimately replacing the earbuds if they are beyond repair.

Cleaning the Earbuds

If debris or earwax is blocking the speaker mesh, use a small, gentle brush (like a clean toothbrush) to delicately remove any visible blockages. Alternatively, use a dry, soft cloth to clean around the earbuds and ensure that the speaker mesh is clear of obstructions to allow sound to pass through freely.

Troubleshooting Connection Issues

For connectivity problems, ensure your device’s software is updated and try disconnecting and reconnecting the earbuds. If using Bluetooth, unpair the earbuds, restart the device, and then re-pair them. For wired earbuds, ensure that the jack is fully inserted into the audio device and test them with another device to rule out issues with the original audio source.

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ReadyToDIY is the owner of this article. This post was published on November 8, 2023.

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