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Brother HL Printer Not Working (How To Fix/Reset)

Black lates printer in the desk

Brother printers are reliable and trustworthy, but that doesn’t mean they never experience any type of problem. The sad truth is that all brands of printers can have glitches and issues every so often. These glitches can interfere with the printer’s ability to perform printing jobs. The good news is that, in most cases, these small glitches or issues can be corrected with a simple reset. 

To reset the Brother HL printer, press the Menu button on the device and then use the up and down arrows to select Initial Setup. Click on Reset and then confirm the action by pressing OK. The LCD display will show Reboot OK?. Click to confirm the reboot. The printer will reset and then restart.

If the reset doesn’t work, complete the process once more. You may need to unplug the cords running from the printer to your computer (if you have a wired printer). Once the cords have been unplugged, start the reset process by pressing the Menu button on the printer and then selecting Initial Setup on the LED screen. On the Initial Setup screen, find the Reset option and click on OK to confirm the action. The printer will reset, turn off, and then turn back on again. 

It is recommended to confirm with your printer’s owners’ manual on how to reset your specific model or Brother HL printer. The owners’ manual has a slew of useful information that can help fix issues that you may experience with the machine. This includes how to properly reset the device, as well as how to contact the manufacturer for technical help. Make sure to keep this manual in a safe location. 

Brother HL Printer Not Turning On

Black lates printer in the desk

When your Brother HL printer won’t turn on, it directly affects your ability to complete the printing jobs you need done. After all, the device has to be on in order for it to print. Before you chalk the device up as a loss, try the following troubleshooting steps to get the printer working once again. 

If the Brother HL printer is not turning on, first remove the power supply from the device for 30 to 60 seconds. Press the ON/OFF button and hold down while you insert the power supply cord back onto the printer. Make sure you keep the ON/OFF button held down for 15 seconds.

Once the 15 seconds have passed, release the button and try to turn on the device. If the printer still won’t turn on, try up to 3 times. Another option is to remove the printer’s power cord for 30 to 60 seconds, and then remove the paper tray. Plug the power cord back in and turn the printer on. Once the device has turned on, reinstall the paper tray.

If the printer still refuses to turn on, reach out to Brother’s customer service for further assistance. The machine may be experiencing a mechanical failure or other problem that you won’t be able to fix without the help of a repair technician. 

Brother HL Printer Not Connecting

Black lates printer in the desk

While a Brother HL printer isn’t connecting, the issue is usually caused by the printer being unable to connect to your computer due to an issue with your internet network. While this is a frustrating problem, there are a few different troubleshooting steps you can try to fix the problem.

When your Brother HL printer won’t connect, you should first check to see if other devices on your network are connected to the internet. If they are not, try resetting your router by unplugging it and waiting 15 seconds before plugging the router back in.

This article and its contents are owned by Ready To DIY and was first published on 06/15/2022.

Wait for the router to boot back up and check to see if the printer will connect to the computer. If the printer is still not connecting to the router, and you are also having issues connecting your other devices to the internet, the issue may be with your service provider. Consider contacting them to confirm whether or not there is an outage in your area. 

If the printer is not connecting to your computer and the issue is not with your internet service provider, try unplugging the Brother HL printer from its power source and waiting 60 seconds. After the allotted time, plug the printer back in and turn the device on. It may take a few minutes for the printer to fully come back online. Confirm that the printer is now connected to the computer, and print a test page. 

Brother HL Printer Not Printing

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The entire purpose of a printer is to print. So when your Brother HL printer refuses to print, it pretty much turns itself from a useful tool to a large paper weight. While you may be tempted to trash the printer, try the following instructions to get your printer to start printing once again. 

When the Brother HL printer isn’t printing, the first thing to check is to make sure it is selected as the default printer. This can be done in the Control Panel on your computer. In the Control Panel, select Devices and Printers and make sure the Brother HL printer is selected as the default printer.

If it isn’t, simply right-mouse click on the printer’s icon and select “Set As Default Printer.” This will change the Brother HL as the default device. This means that anytime you print something, the Brother HL printer will be the machine that gets sent the printing job. If you don’t have more than one printer, this is the ideal solution. For homes or offices with multiple printers, however, you may not want to set the Brother printer as the default device. Consider this when deciding which machine will be the default printer for that computer. 

How To Reset A Brother HL Printer

Black lates printer in the desk

Brother printers of all models can experience issues after a while. The good news is that, in many cases, the issues the device is having isn’t anything too serious. If your Brother HL printer is experiencing problems, the first thing you should try to do is reset the machine.

To reset the Brother HL printer, unplug the power cable, as well as any and all interface cables connected to the device. Press the Settings button on the printer, followed by the All Settings button. Use the up and down arrows to select Initial Setup and then click on Reset.

After selecting Reset, you will need to click on either Factory Reset or All Settings. The exact one you click on will depend on your model of Brother HL printer. Once you have selected Factory Reset or All Settings, click on Yes to confirm the action. You will then need to restart the printer in order for the reset process to occur.

How To Hard Reset Brother HL Printer To Factory Settings

Black lates printer in the desk

A hard reset of a Brother HL printer returns the device back to factory settings. This means that any customized settings you have programmed into the machine will be lost when the device is reset. Unfortunately, there may come a time when you are required to reset the printer back to its factory settings. While this can be annoying, it is not a difficult job.

To hard reset a Brother HL printer to factory settings, you must first unplug all the device’s cables. Once unplugged, select Initial Setup on the device’s LED screen and click on OK. You will then need to select Reset > Factory Reset > Reset. Confirm the factory reset by pressing OK.

This article and its contents are owned by Ready To DIY and was first published on 06/15/2022.

Copyright protected content owner: and was initially posted on June 15, 2022.

Keep in mind that restoring the Brother HL back to factory settings is not something that should be done without first trying other troubleshooting options first. For example, a simple reset can sometimes clear small problems that the device may be experiencing. This type of reset won’t restore the device back to factory settings, nor will it erase the settings you have programmed into the printer.

How To Reset Brother HL Printer Drum Counter

Black lates printer in the desk

A printer drum is an important part of printers that will need to be replaced periodically. If not replaced, the printer can begin leaving smudges, streaks,and blank spots on your printing jobs. After you have replaced the drum on your Brother HL printer, you will also need to reset the drum counter. Resetting the counter will not only reset the actual counter of the drum, but it will also clear the message stating “Drum Stop” or “Replace Drum” on the device’s LED screen.

To reset the drum counter on your Brother HL printer, use the up and down arrows on the printer’s screen to select Machine Info > Reset Parts Life > Drum Unit. Then click on OK to confirm. The Brother HL printer will need to be restarted to complete the reset process.

The LED screen should show the word “Accepted” to confirm the reset. When the printer has been reset, the LED screen will confirm it is ready by displaying the word “Ready.” Restart the printer and then try printing a test job. If you have any issues during the process, you will need to restart the drum counter reset from the very beginning. 

In many cases, the “Replace Drum” message will appear on the printer’s LED screen when it has printed approximately 15,000 pages. For the best results, the drums of the printer should be replaced together at the same time. This helps to maintain the quality of the printing jobs. If your unsure of how to replace the drum, or feel uncomfortable trying to replace the part, reach out to Brother customer service. They can locate a service repair technician near you that has the knowledge and expertise of replacing drums on a Brother HL printer.

How To Reset Brother Printer HL Replace Toner

Black lates printer in the desk

Sometimes, after you have replaced the toner cartridge on your Brother HL printer, the LED screen will still show the message that the toner needs replaced. This message usually won’t affect the printer’s ability to perform, but it can be annoying and prevents the printer from properly keeping track of how much ink is left. Thankfully, resetting the toner cartridge is something that can be accomplished in a few moments.

To reset the Brother printer HL after replacing the toner, open the device’s top cover and leave it propped open a bit. Click on the Back and Cancel buttons simultaneously. Immediately press the Back button one more time.

This article and its contents are owned by Ready To DIY and was first published on 06/15/2022.

The LED screen will show the toner menu. Use the up and down arrows to go through the menu and select the ink color that you need to clear and reset. Each color that has been replaced will need to be cleared and reset in the menu to remove the message.

Keep in mind that you shouldn’t reset the toner unless you have replaced it with a new cartridge. Resetting the toner without first replacing it will prevent the printer from accurately keeping track of how many pages you have printed on that cartridge. 

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How To Reset Toner On Brother Printer HL

Black lates printer in the desk

When the new toner cartridge is installed, the Brother HL printer typically automatically resets the message and the counter. Unfortunately, glitches can occur which cause the printer to not reset the “toner is empty” or “toner is loner” message the printer displays. Thankfully, there is a way for you to manually reset the Brother printer.

To reset toner on Brother printer HL, you will first need to turn the printer off and open its front cover. Press and hold the Go button while also turning the printer on. Let go of the Go button when the drum, toner, and error LED light turn on but the Ready LED light turns off.

This article and its contents are owned by Ready To DIY and was first published on 06/15/2022.

Once this occurs, press the Go button twice. This will cause the drum, toner, and error LED light to turn on. At this time, press the Go button six times. This action will cause the error LED light to flash. Close the printer’s front cover and restart the device. The message should be cleared and the toner reset.

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ReadyToDIY is the owner of this article. This post was published on June 15, 2022.

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