Dyson Vacuum Won’t Start, Suction, Stay On, Turn Off, Etc

Dyson vacuums are considered to be some of the most popular high-end vacuums in the world. They’re easy to use, last for several years, and have better suctioning power than the vast majority of competing brands. However, like all electronics, Dyson vacuums eventually have a few problems of their own.

To fix your Dyson vacuum, check the on/off switch for mechanical failure, then test the suctioning and electrical charge. Next, try to adjust the reclining mechanics, run it for 10 minutes to check if it stops, and inspect the opening latch. Review your repairs by running through the list.

Throughout this article, you’ll also learn the following info:

  • How to repair your Dyson vacuum in all 8 steps
  • What tools you need for the various jobs
  • How you can prevent any of the common problems from occurring

Start By Making Sure It Can Turn On/Power On

Dyson does a great job of explaining the troubleshooting process. As they explain very clearly, you should begin by checking for broken or tangled cables. They’re usually the biggest influencing factor in an electrical mishap.

If your Dyson vacuum won’t turn on and you’ve already looked at the cables, try to check the fuse. You might have to replace it, but they’re not very expensive at all. If everything still seems fine, then the problem likely lies in the outlet itself. Reconnect it at a different outlet in your house, or use a multimeter to check electrical connections.

Note: If you’re using a cordless Dyson vacuum, then you might want to check if it’s holding a charge. There could also be a problem with the battery casing, or the airway could be blocked, which limits the suction power.

Check the Suction

Speaking of which, suctioning issues are often the most common problems associated with all vacuums. If your Dyson vacuum won’t suck as it did when you first purchased it, there could be a number of causes.

For example, vacuums that are filled with too much debris or those that have clogged filters won’t perform as they’re designed to. Clean the vacuum after each use to prevent debris from accumulating.

You should also check the make sure that the battery is fully charged and the cord is connected to a functioning outlet. Another probable cause of low suction is that the vacuum is simply getting old. While there’s no such thing as a vacuum not working due to old age, several mechanical issues start to pile up in their later years.

Ensure That It Holds a Charge

Needless to say, corded Dyson vacuums never have issues with holding a charge because they function differently. For those who own a cordless Dyson vacuum, you might’ve noticed charging problems. The battery typically stands as the best on the market for household vacuums, but there are a few culprits of a bad charge.

First and foremost, a bad battery could be the biggest problem. If your battery is old or you bought a lemon (a bad product), you should check for a warranty. Many vacuums come with a 1-year (or longer) warranty that covers battery malfunctions.

The battery casing is also sometimes at fault, but it could be that you’re not allowing the battery to charge long enough. Remember that overcharging a battery will undoubtedly lead to irreparable damage, as stated by Science Direct.

Try to Turn It Off

After you’ve inspected the charging mechanisms, you should make sure that the Dyson vacuum can turn off. It’s very rare for these vacuums to not be able to turn off, but it could be a possibility.

The only true cause of one of these vacuums not being able to turn off is that the trigger could be stuck. Even if you don’t see anything on the outside, the upper portion of the trigger might be locked in place. If your vacuum won’t turn off, you could either try to pull it back with pliers or contact Dyson’s customer service team.

Fix the Reclining Settings

Many Dyson vacuums don’t have a reclining button. You only need to place your foot on the front of the unit and pull the handle back towards your body. However, if there’s a button and it won’t pull back, there’s another issue at large.

When the button or lever is stuck in place, you should try to lubricate it with vaseline. This usually helps to fix old Dyson vacuums that’ve seen better days. Apply a generous amount of the substance in and around the button or lever. Push it down while gently pulling back on the top handle. Repeat this process until it’s fixed and smooth.

If it still won’t work, then it’s time to call a local repair shop or Dyson customer service.

Make Sure It Can Stay Running

After the reclining settings are reviewed and/or repaired, you should run the vacuum for 10 minutes without turning it off. This step ensures that the vacuum can run properly without experiencing electrical shortages or battery problems.

As cordless vacuums get older, they tend to have a shorter battery life than they used to. Corded vacuums don’t experience the same issue. If your corded vacuum turns off before it reaches the 10-minute mark, then there’s an electrical connection problem.

Many say that cordless Dyson vacuums should last around 40 minutes per charge. If you’re experiencing anything fewer than 20 minutes, it’s time to take action.

Open the Dyson Vacuum

A jammed Dyson vacuum can be frustrating to deal with. You’ve vacuumed everything off of the floor, but it’s seemingly impossible to throw it away in the trash can. Fortunately, there’s a simple solution presented by the community at I Fix It.

All you have to do is apply firm pressure on the button while bracing the column beneath it. Since they’re tied into the same structure, the downward force on the button goes with the column, preventing it from opening. If you hold the column while you push the button, it stays in place, forcing the button to unlatched the canister.

Note: Sometimes, all you have to do is apply a little more pressure. Many Dyson owners are a bit hesitant to push too hard since the vacuums typically aren’t cheap. A little bit of extra force is often the only difference that you need.

Check Your Repairs and Test the Vacuum

Finally, it’s time to do a quick overview of the whole vacuum. One small fix might not be enough to repair the unit, so it’s important to follow each suggestion step by step.

Adjust the power settings for turning it on/off, make sure it’s charged, and don’t forget to clean the filters and debris bin.

Although some of the suggestions might seem obvious, they could be the difference between a functioning vacuum and one that doesn’t get the job done.

Final Thoughts

Dyson vacuums are built to withstand the test of time. However, all vacuums have an expiration date. By following the variety of suggestions found throughout this article, you’ll increase the longevity of your vacuum to get your money’s worth.

Here’s a quick recap of the post:

  • Cleaning the filter can sometimes be the only thing that you need to do.
  • Always check if your vacuum is still under warranty before trying DIY repairs.
  • Unplug your Dyson vacuum prior to repairing it.
  • Check for a bad battery or battery case if you have a cordless vacuum.
  • Make sure that it runs for at least 10 minutes on end.

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