Skip to Content

HBO Max Not Working On Smart TV

When it comes to having plenty of shows, movies, and live-streamed events on your smart TV, HBO Max is one streaming app that stands out from the rest, making it prolifically used by many. If you have a smart TV and HBO Max is not working, what can be done?

If HBO Max is not working on your smart TV, try resetting your smart TV, confirm that your TV is connected to a network, reset your network, be sure your TV brand and model support the app, or delete and reinstall the app.

two boy watching tv

Whether you are someone who gravitates towards movies, TV series, live events, or HBO originals, there is something for everyone within HBO Max. Even better, by using this application on your smart TV, you are able to find exactly what you want right on your TV screen without ever having to use a separate device to access content. However, if HBO Max is not working on your smart TV, take a look below to see the steps you can take to get the app working again.

Smart TV HBO Max Not Working

Confused Man while watching TV

To use HBO Max on your smart TV, you will find the application, download and install it, then enter into the app by inputting your subscription information. Once this has been done, you should be able to open the app without issue and access the content within. If you go through this process though and notice that HBO Max is not working as it should, take a look below to see what you should do first.

If HBO Max is not working on your smart TV, try completing a power reset on your smart TV. To do this, unplug your TV directly from its power source and allow it to sit for a few minutes without power while holding down the power button on the TV for 5 seconds to drain it of power.

Smart TV HBO Max Won’t Download/Install/Update

angry mad while watching tv

As previously stated, if you have a smart TV and HBO Max does not come as an automatically downloaded app, you will have to search for and download the app yourself in order to access its contents. Therefore, once searching and finding HBO Max within your smart TV, you will then begin the download and installation process. If you cannot download, install, or update HBO Max, take a look below to see what you can do to get things working again.

If HBO Max won’t download, install, or update on your smart TV, check to make sure that your TV is connected to a network. For most TV’s, you should be able to see your network status by going through settings, which is where you can see if a network connection is present.

Smart TV Won’t Play HBO Max

Confused Man while watching TV

If you are able to download and install HBO Max without a problem on your smart TV, it is likely you would assume that the content should play just as easily. However, if you go to play a particular title and notice that it will not play, first be sure to check that the issue is not limited to that one title by selecting another to see if it will play. If another title will play, report the title with issue to HBO Max and select another show or movie in the meantime.

If the issue is not limited to one specific title and your smart TV will still not play HBO Max, it could be that your network needs to be reset. To do this, unplug your router directly from the power source, allow it to sit for 60 seconds, then plug it back in and wait for it to reboot.

HBO Max Not Casting/Stream To Smart TV

Confused Man while watching TV

If you don’t have HBO Max downloaded to your smart TV or if you are currently in the middle of a live-stream on another device that you don’t want to interrupt, you may be looking to cast or stream the app from your other device directly to the screen of your smart TV. This makes watching HBO on any smart device easy and accessible when it comes to pairing with your TV, but when this feature won’t work, what could be the cause?

If HBO Max is not casting or streaming to your smart TV, it could be that your TV is not capable of this function. For many older smart TVs, the casting or streaming function is not available, which means that, although your other smart device is capable, your TV may not be.

Smart TV HBO Max Not Showing Up/Available/Found

Confused Man while watching TV

If you have a smart TV, you may be thinking that you have the ability to find and download just about any application out there, no matter what brand or model you own. Although this would be ideal, for all smart TV owners, not all TVs are made the same or come with the same capabilities as others, with one of those capabilities including the ability to download HBO Max. If HBO max isn’t showing up, is not available, or cannot be found, what is the cause?

If HBO Max is not showing up, is not available, or cannot be found on your smart TV, it could be that your TV does not support the app. To see if your TV supports HBO Max, find the brand of TV that you own as well as the model number to search if the device supports the app.

Smart TV HBO Max Not Loading/Opening

Angry man while watching Tv

No matter what brand of smart TV you are working with, there is going to be a brief moment where HBO Max will take time to load and open. This process should only take a few seconds, therefore, if you see that HBO max is stuck on this page and will not load or open, you may be wondering what can be done to speed the process along. To see how to get HBO Max loading and opening on your smart TV, read below to find the solution.

If HBO Max is not loading or opening on your smart TV, try resetting your network first. If this does not work, try deleting and reinstalling the app. To do this, simply delete the app from your smart TV, find it once again within the app section of your device, and reinstall the app.