If you have Hulu on your smart TV, there is a certain expectation that subscribers should be able to log in to the app and access the contents within without interruption. However, if you open Hulu on your smart TV and notice that it is frozen or keeps crashing, what can you do?
If Hulu is frozen or keeps crashing on your smart TV, close out of the app and reopen it, update the Hulu app if any software updates are available, reset your smart TV, and check to see if any firmware updates are available on your smart TV, then proceed with the installation.
When you have a smart TV, you are able to access hundreds of different applications all through the home screen of your device or with the simple click of a button on your remote control. This allows users easy access to more popular applications such as Hulu. When you go to open the app or are in the middle of using Hulu though and it freezes or crashes, there are a few things you can do to remedy the situation and get the app back into working order.
Hulu Frozen/Keeps Crashing On Smart TV
Once you are able to download and install Hulu on your smart TV, you should then be able to input your login information, open the app, and begin watching content within a few minutes. If you are able to do all of these things, but suddenly are faced with an app that freezes or keeps crashing, such a problem can be incredibly interruptive and frustrating. If Hulu keeps freezing or continually crashes on your smart TV, take a look below to see what you can do.
If you have a smart TV and Hulu keeps freezing or crashing, try closing out of the app and reopening it, resetting your TV, checking to see if any updates are available within the app, or see if any updates are available on your smart TV.
One of the first and most simplistic solutions you can try when Hulu freezes or crashes on your smart TV is to close out of the app and reopen it. To do this, simply exit completely out of the app and be sure that it is not running (you may need to select a specific option to close the app rather than simply exiting from the screen). Once you have closed Hulu, close out of any other opened apps on your TV and try reopening the app once again.
You may have closed out of the Hulu app with hopes that your freezing and crashing problems have been resolved. Although in a perfect world this would be ideal, some smart TV owners and Hulu subscribers require a bit more troubleshooting to get the app performing as it should. If Hulu is still freezing and crashing after you have closed the app, closed all other apps that are running on your TV, take a look below to see what else can be done.
If you have a smart TV and Hulu is still freezing and crashing after you have closed and reopened the app on your device, it may be helpful to restart your TV with a reset. To do this, unplug the TV from its power source and allow it to sit for a few minutes before turning it back on.
During those few minutes before turning your smart TV back on, press the power button on the back of your television and hold it down for 5 seconds. This will cause the TV to drain completely of all power. Once a few minutes have passed, plug the TV back in and power it on by either using your remote control or by powering it on with the TVs power button. Once your TV has restarted, try once again to open the Hulu app to see if your problems persist.
For many people, closing out of the app and resetting their smart TV is almost an instant solution to stopping any issues that involve the app freezing or crashing. However, if you complete these steps but the Hulu app is still freezing or is continuing to crash, you may be wondering what else can be done to resolve this interruptive problem. To see what further steps you can take to stop the app from malfunctioning, continue reading below.
If Hulu is continuing to freeze or crash without warning it could be that the app is in need of an update. This process is going to differ depending on the brand and model of your smart TV, but it should involve highlighting the app and selecting an update if one is available.
If there is an update available for Hulu on your smart TV, you can follow the on-screen promptings to continue downloading and installing the firmware update. If an update is not available though, you should be notified that either an update is not available or that the app is currently up to date. If this happens, the next step you need to take is checking for any software updates on your smart TV.
Just the same as with updating the Hulu app, finding any software updates on your smart TV will differ depending on the brand of TV you own as well as the model of that TV. However, updates can typically be found somewhere within settings and once you are able to find the update, allow it to install, download, and complete without any tampering. Once the update has completed, you can then check to see if Hulu is functioning as it should.