JBL makes a very nice Soundbar with great sound and plenty of options. If it isn’t working, there are a few things you can do to get it back up and running again easily.
If anything is interrupting the power to the Soundbar, it will not work. This includes a tripped breaker in the breaker box, a bad receptacle, an overloaded power strip, or a damaged power cord. Inspect the power cord visually and try plugging it into a different outlet.
In most cases, the issues associated with a JBL Soundbar are easy to correct. With just a little patience and some elbow grease, you can be enjoying the crisp sound of your Soundbar once again.
JBL Soundbar Not Working
The most common reason why a JBL Soundbar stops working is because of a power issue. It needs to be plugged into a receptacle that is properly working and not overloaded. If you are experiencing issues, plug it directly into the receptacle.
Power problems may come in a number of different forms. This includes a tripped breaker, which is usually easy to fix.
If the breaker has tripped in the breaker box, you can reset it by turning the breaker completely to the off position and then flipping it back to the on position. If it continues to trip, there is a problem that needs to be corrected.
Primarily, a breaker will trip when the circuit is overloaded. We tend to put a lot of electronic equipment on the same circuit when it comes to our entertainment. Too much power drain on the circuit may cause the breaker to trip.
If the breaker is constantly tripping, try unplugging devices one at a time to see if it continues to do so. You may have a faulty device that needs to be replaced. If the breaker trips with nothing plugged in, call an electrician to have the breaker inspected.
At times, you may also have difficulty with the receptacle. You can test the receptacle by plugging in another device, such as a lamp. If there is no power coming out of the receptacle, it should be replaced.
Finally, avoid using the power strip if at all possible. We know that they are convenient and most people use them, but they can be problematic. If you must use a power strip, use a high-quality, heavy-duty strip.
Are you having a problem with the sound? This can often be traced to a very simple fix. Here are a few to consider.
One of the most obvious but often overlooked issues is for the speaker to be turned off. Use the power button directly on the Soundbar, as there may be a problem with the remote control.
Make sure that the Soundbar and the device are trying to play through the Soundbar are both not muted.
If you are connecting with Bluetooth through a mobile device, make sure that you are within range. Bluetooth has a workable range of about 33 feet and if there are objects in the way, it can reduce the signal.
If all else fails and you still have a problem with your JBL Soundbar, try doing a factory reset. This will change all of your settings back to factory default, but it will often work.
A soft reset is done by unplugging all devices, including the power cords for 60 seconds and then plugging them back in.
You perform a hard reset of your JBL Soundbar by holding the volume up and the ‘virtual sound’ button on the Soundbar for five seconds. It will restart with factory default settings.
JBL Soundbar Bluetooth Not Connecting
Your JBL Soundbar should connect with Bluetooth automatically. If it doesn’t, make sure that the devices are right next to each other during the pairing process. You should also hold in the Bluetooth button until the indicator begins to blink, denoting it is in pairing mode.
One of the biggest issues with pairing devices is having them close enough together. The first time you pair your JBL Soundbar with the subwoofer, they should be within 1 foot of each other.
When you separate the Soundbar and subwoofer, make sure that they are still within 33 feet of each other and with limited obstructions.
If you are still having difficulty connecting any Bluetooth device to your JBL Soundbar, try removing the Soundbar from the Bluetooth list on the device and starting from scratch.
JBL Soundbar Not Connecting To TV
The way that most of us use a JBL Soundbar is by connecting it to a TV. If you are having connection problems, the solution is often simple.
A bad or old HDMI cable will stop the JBL Soundbar from connecting to a television. Visually inspect the HDMI cable and try using another cable to see if it connects. You can also try connecting the JBL Soundbar to another television.
Often, there are multiple HDMI ports on the television and there may be more than one port on your JBL Soundbar. When connecting to a TV, ensure that you are using the proper source.
You can check the source in the settings of the TV. Make sure that you are connected through ARC and if possible, use HDMI1.
Like any piece of technology, HDMI cables have been updated over the years to be better and faster. Make sure that you are using the latest HDMI technology.
JBL Soundbar Not Turning On
When your JBL Soundbar is not turning on, it can be a stressful situation. Skip the stress and take the following step to get your Soundbar up and running smoothly.
A tripped breaker is the first place to check when you have no power to your JBL Soundbar. Turn the breaker off and back on again. Other power issues can include the power strip, receptacle, and an overloaded circuit.
Check the following in order when the JBL Soundbar is not turning on.
Visually inspect the power cable and if it is damaged, replace it. You can also try using another power cable, even if it doesn’t appear to be damaged.
A tripped breaker will stop all power to the circuit. This is usually recognized by all of your entertainment equipment going down at the same time. You can check the breaker box for a tripped breaker.
Even though we all use power strips, they are not the best product for use. We tend to overload them, and they are breakable items. Skip the power strip and plug your Soundbar directly into the receptacle.
Although receptacles are usually long-lasting items, they can go bad from time to time. Try plugging something else into the same plug and if it doesn’t work, the receptacle needs replaced.
If all else fails, you can perform a soft reset. Unplug the JBL Soundbar from the receptacle or turn the breaker off at the breaker box. Wait 60 seconds before reconnecting.
JBL Soundbar Keeps Cutting Out
We all love the good sound from our Soundbar but if it is constantly cutting out, it can really spoil our enjoyment of what we are watching or listening to.
If your JBL Soundbar is cutting out constantly, you may need to increase the volume at the source. This is often an issue because some may turn the volume down on the TV and the Soundbar struggles to keep the volume at an acceptable level.
Another problem that can lead to the Soundbar cutting out is instability in the power. Visually inspect the power cable and use another if possible. Plug the Soundbar directly into a receptacle.
If the Soundbar is getting sound through an HDMI cable, you may need to replace the cable. If you haven’t replaced your cables in years, make sure that you update them.
If the Soundbar is getting sound through Bluetooth, the source may be getting too far away from the Soundbar. Bluetooth only travels about 33 feet and any objects in the way will limit the signal.
Check the settings on the TV. Some people prefer to use Dolby Digital but this can cause problems and your sound may cut out on occasion.
Finally, perform a soft reset of the device by unplugging all HDMI cables and the power cable for 60 seconds. Plug the device back in and wait for it to boot up before trying again.
JBL Soundbar Keeps Turning Off
Have you ever had your Soundbar turn off in the middle of a great movie? Here are some things to check if your JBL Soundbar keeps turning off.
Your JBL Soundbar turns off by design. If there is no sound coming out of it for five minutes, it will shut off automatically. It may also be a problem with the signal dropping if you are using Bluetooth. Make sure that devices are within 33 feet of each other with few obstacles.
Some other things to check if you are having problems with your Soundbar turning off are the power cable and HDMI cable. If either of those cables is damaged, it will cause the Soundbar to drop the signal and it could shut off.
Power loss is the most common reason why a JBL Soundbar is not working. Inspect the power cord, check for a tripped breaker and try plugging the Soundbar directly into a receptacle. You can also try using it on another TV to see if it fixes the problem.