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JLab Earbuds Have No Sound (How to Fix)

If you have been enjoying your JLab earbuds, it can be disappointing when they no longer produce sound. What can you do to fix this annoying problem?

JLab earbuds might not produce sound due to several reasons: accidental selection of audio presets, some of which may mute or significantly lower the volume; malfunctions or obstructions in the detection sensors, making them erroneously pause or stop playback; and interference from nearby magnetic fields or electronic devices, disrupting play and connectivity functions.

Wireless modern earbuds

Check the Presets

Many of the JLab earbuds we have used in the past have customizable presets for audio. This can really help to enhance your enjoyment of the music or other sounds, but it can also keep the sound from working.

Some of the presets have very low sound or they may be muted automatically. If that is the case, your JLab earbuds may stop producing sound when they are accidentally selected.

Check the earbuds and the JLab app for any presets that may exist. If necessary, you can reset the earbuds or reset the audio settings to default.

Detection Sensors

One of the conveniences of using JLab earbuds is the fact that they will stop playing when you take them out of your ears. This is a type of technology that you may enjoy but if it is not working, it is going to cause some problems.

If the sensors have gotten dirty or if they are wet from sweat or other issues, they can stop detecting properly. They may think that they are out of your ear, even when you are wearing them and it could turn the music off randomly.

If you feel that this is a problem, gently clean the sensor area on the earbuds to remove any debris, such as earwax or pocket lint. You can also dry them using a soft cloth or microfiber towel and allow them to dry further.

If you continue to experience this problem and feel that it is the detection sensor, you can open the JLab app and settings to disable it.


The earbuds may be tiny but they still use a magnet to play and pause music and to connect. If you have any interference that is taking place nearby, however, it can stop the music from playing.

Some of the most common types of interference you may have include medical equipment, microwaves, and high-powered electronic equipment. Move away from any of these sources to see if the problem is with the magnetic interference that may exist.

In addition, you may need to clean the earbuds gently to remove debris that could keep the magnets from aligning properly. Just be careful you don’t open up the earbuds unnecessarily, as that could void any warranty that may exist.

Top Reasons JLab Earbuds Have No Sound

Wireless modern earbuds

Earbuds are an incredible piece of technology. They may be small, but they have a big impact on our lives and our enjoyment of music or anything else we listen to. What can be done when the earbuds are no longer producing sound?

When you are not getting any sound out of your earbuds, the first thing to check is the power. Many earbuds, especially those that utilize Bluetooth can be turned on and off with the push of a button. Make sure that the earbuds are turned on.

Of course, this is really only a superficial fix and there are many other options to consider that could cause your earbuds to stop producing sound.

Fixes For JLab Earbuds With No Sound

Wireless modern earbuds

Typically, when you don’t have sound coming from your earbuds, it can be traced to a simple solution. Here are 3 top reasons why your earbuds are not producing sound.

Physical Damage

Physical wear and tear, like damaged wiring or internal components, can interrupt the audio signal. This may occur due to repeated bending, pulling, or other physical stresses on the earbuds. Checking for visible wear or wire exposure can help identify this issue.

Copyright protected content owner: and was initially posted on November 9, 2023.

Blockage or Obstruction

Accumulation of debris, earwax, or dust in the earbud, especially on the speaker mesh, can block sound output. Regular cleaning and ensuring that the earbuds are stored in a clean environment help in minimizing this problem.

Connection or Compatibility Issues

Problems with connecting the earbuds to the audio device, either through wired or wireless means, can result in no sound. This might involve issues like a poor Bluetooth connection, outdated software, or incompatibility with the device. Checking and updating the software, re-pairing, and testing with different devices can be useful steps to troubleshoot this issue.

For wired earbuds, make sure that the plug is fully seated into the device. If necessary, unplug it and plug it in again fully.

Bluetooth earbuds may need to be repaired with the device on occasion. After turning off the earbud or putting it back into its case, remove it and put the device on discovery mode. After reconnecting, make sure that you stay within range (30 feet).

Common Reason Earbuds Have No Sound

Taking out JLab earbuds out of case

It’s one thing to know the issue that is causing your earbuds not to produce sound. It is quite another to understand how to fix the problem. After all, we can’t enjoy using them until the problem is repaired.

Copyright article owner is for this article. This post was first published on November 9, 2023.

Here are 3 different things you can do to get your earbuds back up and running properly again.

Addressing Physical Damage

If the earbuds have visible physical damage, like exposed wires or evident wear, a temporary fix might involve carefully using electrical tape to secure the damaged area. For a more permanent solution, consider professional repair or ultimately replacing the earbuds if they are beyond repair.

Cleaning the Earbuds

If debris or earwax is blocking the speaker mesh, use a small, gentle brush (like a clean toothbrush) to delicately remove any visible blockages. Alternatively, use a dry, soft cloth to clean around the earbuds and ensure that the speaker mesh is clear of obstructions to allow sound to pass through freely.

Troubleshooting Connection Issues

For connectivity problems, ensure your device’s software is updated and try disconnecting and reconnecting the earbuds. If using Bluetooth, unpair the earbuds, restart the device, and then re-pair them. For wired earbuds, ensure that the jack is fully inserted into the audio device and test them with another device to rule out issues with the original audio source.

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