Samsung is one of the companies that have simplified the laundry process over the last few years. Their washers, often fitted with cutting-edge technology, are available in most offline and online stores. Unfortunately, the sophistication of the washing machines hasn’t entirely led to hitch-free use.
If your Samsung washer won’t work, the first thing you should do is to find the right troubleshooting techniques that can correct the problem. In some cases, pressing the right buttons on the washer is enough. For more problems that need extensive repair, you’ll need to contact the service center.
The rest of the article will take a look at some of the problems that are common with Samsung washers and what you can do about them.
Samsung Washer Keeps Beeping
If your Samsung washer occasionally beeps while working, you don’t have anything to worry about. As it cycles from one stage of the washing process to the next, it will make sounds. If these are a disturbance, look for the mute function. In some models, this is easy, just watch the video below:
Go to the user manual and find what buttons to press if you can’t readily see the button. Depending on the model, it may not entirely become quiet, but the sounds will be less frequent.
For a washer that is beeping continuously for no reasons, there are a few things you can do.
Unplug the Machine
If the beeps are a result of a glitch in the software, unplugging the washer can return things back to normal. Don’t just switch it off, unplug it from the wall and allow the machine to sit for 6-24 hours.
Turn it back on later and see if the beeping has continued.
Check for an Error Code
Most Samsung washers will display an error code while beeping if something is wrong. Pay attention to the code displayed and fix the issue. If you don’t understand what the error code
means, a quick search online with the code and the model number of your washer will clear the confusion.
Fix the Control Panel
When you’ve done all of the above, and the beeping continues, it could be a sign of deeper issues with the control panel. You can fix the problem on your own if you are comfortable with going the DIY route. You can find the right video for fixing the panel on YouTube and follow their recommendations. Here’s one such example:
If you’d rather not get involved with parts, you can call in an electrician that has some experience dealing with the problem.
Samsung Washer Keeps Rinsing/Samsung Washer Keeps Repeating Rinse Cycle
If your Samsung washer is stuck in the rinse cycle, the first thing you should do is to test to see if the machine continues running in that mode after you’ve emptied the unit. If that’s the case, you’ll need to take it for repairs.
If your unit works fine from the washing stage and only goes into the loop when it’s time to rinse, there are a few things you can do:
Check the Water Supply Faucets
Most Samsung washing machines come with different faucets for hot and cold water. If the machine works fine but gets into a loop in the rinse cycle, it could be a sign of some issue with the cold water faucet. If it is clogged, the washer will not get enough water to complete the rinse process, hence the loop.
Check the Timer
Your washer goes through different cycles controlled by the timer. If it is stuck in the rinse cycle, it could be that the timer is failing to communicate with the rest of the control unit. Replacing the timer will, therefore, correct this problem.
Check the Drain Control Mechanism
The drain control mechanism ensures the machine ejects water correctly. If the mechanism is broken or clogged, the washing water won’t leave the machine, making it stuck in the rinse stage for a long time. Cleaning and readjusting the components of your drain washer could be enough to get it working again. You can watch the video below for reference:
Check for Electrical Issues
If there is faulty wiring somewhere in your washer, it could be the cause of the rinse loop. Such wiring problems can prevent the timer from working. It could also lead to an internal power cut when the washer is at the rinse stage. Such problems are best left to professionals.
Samsung Washer Keeps Filling With Water on Spin Cycle/Samsung Washer Keeps Filling With Water
Is your Samsung washer filling with water on the spin cycle? It will be almost impossible to complete a laundry session with this problem. To solve it, here are some tips:
Check the Water Inlet Valve
Disconnect the machine from the power while it is filling with water. If water continues to pour into it while it’s without power, it is a sign that the water inlet valve is defective and needs to be replaced.
Check the Pressure Switch
The pressure switch is responsible for shutting off water from the inlet valve once there’s enough water in the machine to complete a cycle. If it doesn’t do its job, your washer will always overflow. You should consider replacing this switch to stop the problem, but before then, check the air tube that leads to it to be sure there are no leaks. You should also check to be sure that debris isn’t obstructing it.
Confirm the Water Pressure From the Supply Source
The water inlet valve in the washer will only shut off at a minimum of 20 psi. If there’s inadequate pressure on the inlet valve, it may not close fully when it should, leading to more water in the washer.
Redistribute the Load
The “out of balance protection” feature in some Samsung washers leads to more water being added during a spin cycle if it suspects a small load. This is to protect the machine from damage, but it will lead to excess water in the end. To avoid this, redistribute the clothes to ensure a better balance in the washer.
If the problem continues when you have redistributed the load or have large loads, and you have ruled out the other possible causes discussed above, you may be dealing with an electronic control board problem. Only a qualified technician can solve the problem at this stage.
Samsung Washer Keeps Adding Time
Is your Samsung washer taking forever to complete a washing session? Here are a few possible causes for this problem and what you can do about each of them:
Problem With the Load Sense System
Newer Samsung washers come with some sort of “load sense system”, which calculates the weight of each laundry and calculates the optimal time for each cycle. However, a few things can put off this system, causing it to miscalculate.
For example, the mix of light and bulky items can confuse the machine, making it add more time to the wash cycle. As the machine keeps adding more water to rebalance the setup, the process will only keep elongated. The process is there to ensure all the items are washed effectively, but you have to help it with your cloth selection.
Reduce the amount of rebalancing the washer has to do by only washing items that have a similar density. Don’t overload it either. This can reduce the instances of added time.
Water Inlet Valve Problem
As you’ve seen above, the water inlet valve is important to each washing cycle. If it is not letting in enough water to complete a cycle, it can cause the machine to keep increasing the time. Check the valve as recommended above, to rule out any problems with it.
Control Panel Problems
A glitch in the control panel can cause the cycle timer to malfunction. Diagnosing this problem on your own can be difficult, so don’t hesitate to call in a professional to take a look at the machine.
Samsung Washer Not Draining/Samsung Washer Not Releasing Water
There are a few reasons why a Samsung washer won’t release water properly. There are covered below:
The Drain Hose Is Down
Your washer’s drain hose should never be lower than the washer cabinet. If this is the case with yours, you need to install a siphon break assembly. The Whirlpool 285320 is a good option. Once you get the installation right, the water will start draining off properly again.
The Drain Hose Is Frozen
Another reason why your washer doesn’t drain water out while the motor is running is that the drain hose is probably frozen. To check this, disconnect the drain hose from the washer cabinet and rotate it manually. If it doesn’t rotate, you need to install a new one.
The Drain Hose Is Clogged
If your washer doesn’t pump water out, but it spins, your drain hose may be clogged. All it takes for this to happen is a small piece of clothing wedging between the tub that holds the water and the clothes tub. It can go down into the hose attached to the pump or get lodged inside the pump. You’ll need to disconnect the hoses from the pump to check for such a clog. Once removed, your washer should go back to normal.
Samsung Washer Not Spinning
This is a fairly common problem with washing machines, including Samsung models. Here are some of the best ways to deal with it.
Reconsider the Load Size and Weight
On the average Samsung washer, a small load should be 3-5lbs (1-3kg), while a large load should be 6-16 (3-7kg). For context, a 1 Kg load means washing a pair of denim. If you load the machine outside these measurements, it could struggle, depending on the model and the recommended load size. If you want to wash up to 40lbs (20 kg) of clothes, look for Samsung washer models like the WF9110 front load washer or the WA(DV)3100M top loader. Check current prices on amazon.
Distribute the Laundry Evenly
The washer will find it is difficult to spin if the load is tilted to one side. It will cause a lot of vibration when it tries to spin, and may not spin at all.
This is especially the case with top loader options, but it is not uncommon to experience this with front loader machines. Spread the laundry around evenly and ensure they don’t get twisted up and jammed into one side.
Choose the Right Cycle/Setting for the Fabric
Most Samsung washers come with various wash cycles or settings designed for the various types of fabrics you’ll typically want to wash — from pieces of denim to sportswear. You can find the right settings or cycle allowed on your model by going through the user manual.
By choosing the right settings or cycle, you can prevent scenarios where the washer doesn’t spin due to the weight or texture of the material.
Samsung Washer Not Filling With Enough Water
If your Samsung washer isn’t filling with enough water, the first port of call should be the water inlet valve. If you don’t find any problems with the valve, there are other things you can do. They include the following:
Recalibrate the Machine’s Weight Detection
The washer always uses the weight of the load to work out how much water is required to complete a session. By recalibrating the weight detection system, you can make sure the right amount of water is released into the compartment at all times.
The buttons that will bring up the calibration mode will vary from one model to the other, but in the average Samsung washer, the process will involve the following:
- Press and hold “Temp.” and “Delay End” simultaneously for three seconds.
- Wait for “Cb” to appear on the display.
- Press “Start” or “Pause” to get the tub to rotate back and forth for 1-3 minutes.
- Watch for “En” “End” or 0 on the display.
- Turn off the machine.
Once you’ve completed these steps, you’ve recalibrated the weight detection. Don’t forget to remove everything from the washer before starting the process.
Use the Right Cycle or Setting
If you are washing bulky items like blankets and bedsheets, using the “Normal” or “Heavy Duty” cycles, there won’t be enough water in the machine to complete the wash. You should choose the “Beddings” cycle instead for such items.
Similarly, choosing settings like Aqua Jet, Deep Fill, or Extra Rinse will trigger a release of more water. However, depending on your washer model, this may only be available on some cycles. You can also increase the soil level, as it will tell the machine that the laundry items are dirtier, thus triggering the release of more water.
Look for an Error Code
If the reason behind the washer not filling with water is more technical, it will display error codes or start blinking lights. In such a situation, you should request a session with a technician that can work on the model.
Samsung Washer Blinking Light
If you find your Samsung washer blinking lights, it is often a pointer towards an error code. The exact error code will depend on which lights are blinking. Since different models come with different light settings, you’ll have to run a search with your model number and the lights blinking to find out what it means.
However, some models make it super easy to know what the lights are communicating. Some errors that can cause the lights to start blinking on your Samsung washer include:
- Not Filling: appears when water isn’t entering the washer properly.
- Hot or Cold: appears when the supply hoses for the cold and hot water have been accidentally swapped.
- No Drain: appears when water is not draining from the machine at all or slowly.
- Overflow: appears when there’s too much water in the compartment.
- Jammed Button: appears when the machine senses that a button is being continuously pressed or stuck.
- Door: appears when the door is not properly closed or locked.
- Unbalanced Load: appears when the load in the washer is tilted to the side.
The above are some of the major errors that can cause blinking lights on your washer, but that’s not all. Certain Samsung washer models come with a Self-Clean LED, which will start blinking after you’ve used it a specific number of times. It is not necessarily an error code, but a reminder to run a Self-Clean cycle as soon as you can.
If your machine is blinking lights that are not related to any of the errors we’ve mentioned above, unplug it for half an hour and see if the lights will disappear when you turn the machine on again. If the lights are still there, it is time to call in a technician.
There are so many reasons why your Samsung washer won’t work or why it has blinking lights. As you’ve seen above, most of these can be rectified on your own. Sometimes, just switching the washer off can do the trick. Other times, it’s all about varying the load you’ve got inside the compartment.
However, if you’ve tried all the recommendations that are practical for you without any success, don’t force the issue. Call in an expert. If your machine is still new, you probably have some warranty time remaining with the store. Take advantage of it, and you could get a free check on your washer.