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Vizio TV Amazon Prime not Working

You would expect your Vizio smart TV to play all types of videos for you perfectly. However, some situations may cause certain applications not to work. The Amazon Prime application is one app you might have a problem with one day. 

If your Amazon Prime doesn’t work on your Vizio television, it could be for various reasons. You could have an issue with your internet connection, audio or video settings, television software, or something else. Patience and troubleshooting abilities will help you rectify the situation. 

Flatscreen tv in the living room

Vizio TV Amazon Prime not Loading

Couple watching TV while sitting on the sofa

Having an issue with Amazon Prime not loading on your Vizo TV can seem like a serious issue. However, it’s more likely that you can fix it with a few simple troubleshooting techniques. The smartest way to handle the situation is to first try the easiest and most logical tactic and then move on if that strategy doesn’t fix the issue. 

If Amazon Prime is not loading on your Vizio TV, you can try to reset the television. To do this, you will need to pull the plug from the TV while it’s still on. Leave it off for approximately one minute and then plug it back up and use the remote device to turn the television back on. 

Try to launch Amazon Prime once the television loads back up. If your problem is resolved, you can continue to enjoy great entertainment from Amazon Prime. If it does not work, you may need to try something more extensive, like disconnecting the television and the router and modem.

Unplug the television and again. Next, unplug your router and modem. This time, you’ll need to leave everything unplugged for about five minutes. That will give them enough time to properly reset. Plug all items back up after five minutes and wait for them to reboot patiently. Turn your television on and then wait for it to connect to the internet. After that, you can try to launch your Amazon Prime and see if it will work for you after that.  

Vizio TV Won’t Play Amazon Prime

Flatscreen tv in the living room

Trying to watch Amazon Prime and having it not work on your Vizio TV can be a painful experience. The fantastic  news is that you might be able to get your system up and running in no time. 

If your Vizo TV is not playing Amazon Prime, you may need to update the software on your television. You will need a USB drive to do this, and the process could take up to 15 minutes. The first step is to turn on the TV and then navigate to Settings, then “System,” and then “Check the Firmware.” 

The next step is to visit the Vizio support website and download the latest firmware version for the Vizio television. You can find the correct version by navigating to the support menu and entering your model number. You will then see the firmware version that you should have on your television. If it’s newer than what your television displays, you’ll need to update the firmware. 

Copyright protected content owner: ReadyToDIY.com and was initially posted on January 29, 2022.

Download the file to your USB drive and then rename it “fwsu.img.” The television will recognize it as a firmware image file if you do that. Next, you need to power off your TV and then plug the USB drive into your television’s USB port. When you turn the television unit back on, you should see an indication that the TV has detected the image file and is working with it.

Usually, a blue light will indicate such a process. Wait until the blue light goes off and then remove the USB and restart the TV. Next, navigate to the menu that allows you to check the firmware version. If it is updated, you can check to see if Amazon Prime now works on your system. 

Vizio TV Amazon Prime Button not Working

Confused couple while watching tv

You might have a remote control with an Amazon Prime shortcut button. That button is designed so that you can access Amazon Prime easily. You may also have a problem with Amazon Prime’s “Play” button. There are a few things you can do if these issues occur. 

Updating the Amazon Prime app is probably your best bet if you’re experiencing an issue when pressing the “Play” button to watch a video. You can visit the Playstore to grab the update for the app. Install it, and then see if your issues are resolved when you relaunch Amazon Prime.

A problem with the shortcut button on your remote control might be due to bad batteries, a stuck button, or a physical issue with the remote control. Try changing to some fresh batteries and then seeing if your problem is resolved when you insert them. Next, take a damp cloth and wipe around the button if it seems as if it’s stuck. You may need to reach out to the manufacturer to inquire about a warranty option if the button fails to work for you after a long time.  

Vizio TV not Supporting Amazon Prime

Confused Man while watching TV

You may get an indication that your TV does not support Amazon Prime. That usually means that the service provider has decided to stop supporting the service on certain models. 

If your TV does not support Amazon Prime, you can try uninstalling the app and then re-installing it. That’s the true way to find out if the problem is a glitch or a permanent occurrence. To delete the app, highlight it with your mouse and then choose “Delete” from the pop-up menu. 

Amazon Prime Video Audio out of Sync Vizio TV

Confused Man while watching TV

If your audio and video are out of sync on your Vizio TV, you might need to reset your television to factory settings. To do this, you’ll need to press the menu button on your remote and then navigate to “System,” “Reset & Admin,” and then “Reset to Factory Settings.” 

Vizio TV Amazon Prime Black Screen

Confused woman holding a remote

If you see a blank black screen on your Vizio TV for Amazon Prime, the first thing you should do is reset your television. Push the menu button on the remote and then navigate to “System” and then “Reset and Admin.” You’ll see a menu option to reset to factory settings.

When you get there, you’ll need to select OK to proceed. You may have to provide a lock code to move forward. 

Copyright article owner is ReadyToDiy.com for this article. This post was first published on January 29, 2022.

Vizio TV Amazon Prime Closed Caption not Working

Confused Man while watching TV

If your closed caption is not working on your Vizio TV for Amazon Prime, you’ll need to ensure that you’ve pressed the CC button on the remote control. Alternatively, you can push the menu button on the remote control and then navigate to  “Closed Captions” and then ” OK.”  

Vizio TV Won’t Connect to Amazon Prime

Confused couple while watching tv

Your television might seem like it doesn’t want to connect to Amazon Prime. If that happens, you may have an issue with the internet. You can try a couple of things if that happens to you. 

If your TV doesn’t connect to Amazon Prime, you may need to reset your modem or router. Try unplugging one or both of them and then turning them back on after five minutes. Also, check to ensure that your smart TV is close enough to your router to get an excellent connection. 

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ReadyToDIY is the owner of this article. This post was published on January 29, 2022.

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