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Bissell Vacuum Won’t Work/Suction/Spin/etc

Bissell has been producing cleaning supplies for over 140 years. With this experience, cleaning products like the Bissell vacuum cleaner are efficient with very few issues. But some users still experience problems with their vacuum unit.

When your Bissell vacuum won’t work correctly, your machine needs maintenance. Suppose there is no suction, then it’s time to replace your hose. Similarly, suppose you notice that the brush is not spinning. In that case, it is probably dirty or needs removal.

Closeup view of a vacuum roller brush

This article will discuss some common issues you may experience with your Bissell vacuum cleaner. In addition to this, we’ll discuss simple fixes that you can do at home. However, for some issues, it’s best to contact the Bissell service center.

Bissell Vacuum Won’t Suction: Causes / How To Fix

Closeup of an upright vacuum cleaner

A Bissell vacuum cleaner that won’t suction is a signal of several issues, including:

  • Dirty mechanics
  • An overloaded dirt container
  • Loose connections

You can fix a Bissell vacuum with no suction at home with little to no tools in most cases.

The Pet Hair Eraser Is Clogged and Needs Cleaning

Suppose your model includes a pet hair eraser for collecting the sheddings your animals leave behind. When this piece malfunctions, no suction will occur. In that case, there is a chance that debris is causing the vacuum not to pick up dirt correctly.

You can confirm that the eraser is full by performing a visual inspection. To inspect the vacuum, place it on its back and look at the brush located on the bottom. If you see excessive hair, switch out the roller.

Follow these instructions for a successful replacement:

Step 1: Rest the vacuum on its back.

Step 2: Remove the bottom screws to release the cover.

Step 3: Slide the brush out of the compartment.

Step 4: Remove the belt. Inspect the belt and ensure that there are no damages. If not, set it aside for later.

Step 5: Grab the replacement brush. Secure the old belt to the new piece.

Step 6: Pinch the strap and hook it onto the silver motor gear.

Step 7: Introduce the replacement brush to the bottom compartment of the vacuum. Check that the brush caps are in line with their slots.

Step 8: Rotate the brush to align the belt.

Step 9: Reattach the cover. Secure the screws you removed initially.

The Dirt Container Is Full, and the Vacuum Cannot Collect More Debris Until It Is Empty

When your dirt container is overloaded, there will be no suction. Most Bissell models have a transparent dirt container. Because of this, you will be able to tell it’s full from having a glance. Check the font of the vacuum where the box rests to inspect the dirt levels.

You can cure this issue by emptying the vacuum’s storage. To clear your Bissell vacuum’s dirt container:

Step 1: Press the “Tank Release” button.

Step 2: Remove the dirt tank.

Step 3: Release the debris over a garbage can by pushing the “empty” button.

Step 4: Replace the container. A snapping sound will confirm that the box is secure.

The Main Hose Is Not Secured, So the Vacuum Will Not Have Normal Functionality

Bissell states that for their vacuum to achieve optimal function, the owner must tightly fasten the hose. Troubleshooting this issue requires no tools and can be done in under one minute. In most cases, it is best to solve this problem by pushing the hose firmly to secure it in place.

Notably, some Bissell vacuums have unique methods for securing the hose. Some models have a twist n’ snap connection. In that case, you will want to ensure that the hose lines up with its corresponding notches or tabs. Then, turn the hose clockwise until you hear a snap.

Once you hear this, the hose is secure, and your vacuum should resume its regular operations.

Bissell Vacuum Low Suction: Causes / How To Fix

An upright vacuum cleaner with lights on the brush roller

Another issue that Bissell owners experience is that the vacuum will have a low suction sometimes. Frequently this is an issue with the vacuum’s settings which is easier to fix than mechanical problems.

If you are vacuuming carpets, you should select the “Floor Suction” or the highest power option. On the other hand, choose the lower settings to vacuum tile and wood surfaces. Picking a suitable setting for where you’re cleaning is the easiest way to improve your vacuum’s suction power.

But if changing the settings does not solve the problem, your next step is to inspect the hose. Extend your vacuum hose and investigate the surface for cracks or breaks. If you notice damages, replace the hose with the suitable part for your vacuum’s make and model.

Suppose you do not want to perform the service yourself. In that case, reach out to a trained Bissell technician. This is a simple fix that a handyman can repair swiftly.

Bissell Vacuum Losing Suction: Causes / How To Fix

Top view of a vacuum cleaner turning the corner under a sofa

Generally, when a vacuum starts losing suction, the connection is not secure. Check the rear of your Bissell machine where the hose connects to the device. If there are gaps or a slipping link, then you must fasten the nozzle to the vacuum to improve the suction.

There are some instances where you may be losing suction during use, but the hose is as secure as possible. Usually, that means the hose is being bent out of shape while you’re vacuuming. Avoid getting the hose twisted when cleaning. Any kinks or bends will decrease the vacuum’s suction.

Bissell Vacuum Suction Power Indicator Red: Causes / How To Fix

Upright vacuum cleaner on white rug

When the suction power indicator is red, your vacuum will lose suction. This can be caused by:

  • Incorrect foot height
  • A damaged or blocked hose
  • Clogged brush roll
  • A dirty lower hose

A continuously red indicator should not alarm you. There are several troubleshoots available for this type of problem.

Adjust Your Vacuum’s Foot Height

The foot height of your vacuum dictates how close its brush will be to the floor. If the foot height is too low, there won’t be enough airflow to allow the brush to rotate well. This problem is usually the source of the red light you see on your Bissell vacuum.

To safely adjust the foot height:

Step 1: Turn your vacuum off and unplug it.

Step 2: Rotate the height adjustment knob on the foot of the vacuum. Choose an appropriate setting for your carpet. You may have to tamper with this a few times before finding the right one.

Step 3: Place your vacuum in the upright position.

Step 4: Reconnect the power source. Ensure that the vacuum’s brush head is distant for better airflow but close enough to collect dirt still.

Bissell Vacuum Hose No Suction: Causes / How To Fix

Woman holding a canister vacuum cleaning hardwood floor

If your vacuum hose has no suction at all, it needs to be removed. Cracks, holes, and bends can cause loss of suction. First, you must disconnect the power and take the following steps:

Step 1: Slide the floor type button on the handle to the low carpet setting. Restart the machine. If the problem still exists, move on to the following instructions.

Step 2: Remove the dirt tank.

Step 3: Detach the central hose from the vacuum.

Step 4: Check for any holes.

Step 5: Use a long stick or pipe to remove any debris blocking the hose.

Step 6: Reconnect the main hose. Restart the machine. If there is no improvement, the lower hose is clogged.

Step 7: Release the screws securing the bottom cover.

Step 8: Disconnect the lower hose by twisting counter-clockwise then pulling away from the vacuum.

Step 9: Pass a cane through the hose to clear any obstructions.

Step 10: Reattach the lower hose to its original position.

Step 11: Test the vacuum cleaner for suction.

If this method fails, there is a high chance that your device has malfunctioned. The best solution, in that case, is to get in touch with a maintenance specialist.

Bissell Vacuum Brush/Roller Won’t Spin: Causes / How To Fix

Bottom view of an upright vacuum cleaner

Your Bissell vacuum brush connects to a belt that helps it to rotate. So if your roller won’t spin, there is either a damaged belt or broken brush roll. These parts are easy to find and the only tool needed is a screwdriver.

Check the Brush Roll

Step 1: Remove the plastic lid on the bottom of the vacuum. Use a screwdriver for this.

Step 2: Detach the brush roll.

Step 3: Inspect the roller for hair and lint. Clean the brush if you suspect that dirt is hindering its functions.

Step 4: Place the brush vertically on the ground.

Step 5: Rotate it with one hand while pushing it to the floor with the other. If the spinning motion is not smooth, you must replace your brush.

Inspect the Belt of Your Bissell Device

Step 1: Lie the vacuum flat on the ground.

Step 2: Use your screwdriver to unfasten the bottom screws.

Step 3: Remove the plastic covering.

Step 4: Unhinge the brush. Remove the belt from its mental hook.

Step 5: Stretch the brush and check for wear and tear.

If the belt looks stretched or feels weak, find a replacement.

Bissell Vacuum Won’t Stay Upright: Causes / How To Fix

Stick vacuum on a white rug

Generally, an upright vacuum that won’t stay up needs a new release pedal. Owners can diagnose a pedal issue at home.

Inspect the area where the lever and the body of the vacuum cleaner meet. The switch should be out of line with the vacuum surface by an inch. If this is not the case, then the lever has a broken spring.

You can find a spring replacement at any Bissell outlet. While ordering the piece, ask the company if they could send a repairer to install it too.

Bissell Vacuum Belt Burning: Causes / How To Fix

Front closeup of vacuum brush roller

The belt will smell like it’s burning whenever there is too much friction. That means that the belt is stuck or broken. To check the belt:

Step 1: Power down your device. Also, unplug it from the socket.

Step 2: Lay the vacuum cleaner on the floor.

Step 3: Use a screwdriver to remove the bolts securing the bottom plate.

Step 4: Detach the roller and the belt from the hinges. If hair or strings are impairing the belt, remove them. However, if you notice that the belt has a tear, dispose of it.

Suppose you have to replace the belt. In that case, purchase a new piece and take the following steps:

Step 1: Disconnect your vacuum from its power source.

Step 2: Flip the device on its back.

Step 3: Remove the five silver head screws and remove the bottom cover.

Step 4: Pull out the brush roll.

Step 5: Slide the belt off. Dispose of the piece.

Copyright protected content owner: and was initially posted on March 4, 2021.

Step 6: Wrap the replacement part around the brush roller.

Step 7: Attach the available end of the belt to the motor gear.

Step 8: Line up the brush roll with its tab.

Step 9: Rotate the brush until the belt is centered.

Step 10: Reattach the bottom plate.

Copyright article owner is for this article. This post was first published on March 4, 2021.

Bissell Vacuum Burning Smell: Causes / How To Fix

Woman carrying canister vacuum down wooden steps

A burning smell coming from your vacuum is never a good sign. This aroma means the roller caught an object, and your vacuum brush is rubbing against it. The friction between the two things will lead to a burning smell.

If you allow the scent to persist, this can cause damage to your machine or a small fire. Remove any large objects surrounding the brush and belts.

Sometimes the burning smell can be caused by your carpet getting caught in your vacuum. If you have been vacuuming one spot for a while and experience a burnt odor, turn off the vacuum cleaner. Following this, you can remove the portion of the rug lodged into the brush by gently tugging.

Bissell Vacuum Belt Replacement: Causes / How To Fix

A vacuum that has been flipped upside down and is being taken apart with a screwdriver

Before switching out your belt, ensure that you got the correct piece. After confirming that you have the right materials, use this method to replace the belt:

Step 1: Use a Phillips screwdriver to unfasten the screws on the bottom lid. Slide the covering off.

Step 2: Remove the Bissell vacuum brush by freeing it from the tabs.

Step 3: Slip the belt off.

Step 4: Attach the bottom end of your new belt to the motor gear of the machine.

Step 5: Stretch the strap over the brush and place it in the center.

Step 6: Reposition the roller and replace the screws.

Bissell Vacuum Keeps Breaking Belt: Causes / How To Fix

A person fixing a vacuum cleaner motor

If you notice that your belt breaks frequently, then your Bissell vacuum’s brush needs to be replaced. Suppose you purchased a high-quality belt replacement and had it fail within a few weeks. This continuous malfunction is a sign of a lousy vacuum brush.

When excessive amounts of hair, string, carpet pieces, and lint get stuck in the brush roller, the vacuum’s mechanics have to work harder. This increased workload puts added tension on the belt and will cause the piece to break despite its age.

To improve the vacuum’s efficiency, you can try cleaning the brush by manually removing the hair. Also, you have the option of purchasing a new roller and using that instead.

Bissell Vacuum Belt Keeps Slipping Off: Causes / How To Fix

A person trying to repair a canister vacuum

When the belt of your Bissell vacuum keeps slipping off, the belt could be an incorrect match. Bissell recommends using replacement belts made by the Bissell company only. Otherwise, the straps will break because they are not compatible with the machine.

Consider searching for an authentic Bissell belt from your local parts dealer to correct the issue.

Bissell Vacuum Is Very Loud/Very Noise: Causes / How To Fix

A person taking apart a vacuum cleaner to repair

If your vacuum is very loud whenever you turn it on, this could be the result of several things:

  • The hose is poorly attached. Tighten the hose to the rear of the device.
  • The filters are dirty and need to clean.
  • Your height setting is too low or too high. Adjust this setting with a dial located on your vacuum.
  • It is time to replace the brush roll.

Suppose the problem remains after you’ve tried each of these troubleshooting methods. We suggest calling a Bissell service center for help.

Bissell Vacuum Not Spraying: Causes / How To Fix

A vacuum and spray mob cleaning on a tile floor

When your Bissell device stops spraying, check the water levels. If the container is empty, refill it with tap water.

Suppose this does not work. In that case, your vacuum pump is experiencing a malfunction. To check:

Step 1: Shut off your vacuum. Ensure you unplug it.

Step 2: Push and hold the spray trigger for 30 seconds.

Step 3: Turn on the machine.

Step 4: Test the spray function.

If your test has confirmed that the pump broke, find a replacement.

If the replacement pump did not solve your problem, Bissell recommends switching out your pump belt. Connect with a maintenance specialist to get this job done.

How To Maintain Your Bissell Vacuum

A person dumping a vacuum can debris into a trash can

Your vacuum will deteriorate over time, but there are things that you can do to extend its operational life and keep the vacuum at top functions.

One of the primary ways to maintain your Bissell device is to change the vacuum bag frequently. The manufacturers recommend switching out the bag way before it’s full. Generally, it’s best to switch out the pack when it is half-filled with debris.

Someone who vacuums dusty areas should change the bag more frequently. Similarly, those who clean up a lot of pet hair should regularly switch out their vacuum pack. Regular maintenance will prevent clogging in your roller.

Final Thoughts

Depending on the model of your vacuum, the results may vary. Using your machine per your user’s manual will prevent further problems from showing up after a repair.

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