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Roku Keeps (Turning Off/Won’t Turn Off/Keeps Restarting/How To)

If you own a Roku system, there’s no doubt you enjoy its streaming services! These devices, however, are vulnerable to typical technological malfunctions, such as intermittent power failure. Why does your Roku keep turning off or restarting?

If your Roku keeps turning off, there may be a low power signal. You can resolve this by replacing the device’s power source. Another possibility is that your system needs an upgrade, which you can perform through the Settings menu.

Top view of male holding TV remote

This article will look at why your Roku keeps disconnecting and how to resolve the problem at home. We’ll also discuss techniques for troubleshooting Rokus with out-of-date software and malfunctioning remote controls.

Roku Stick Keeps Turning Off

If your Roku Stick keeps turning off unexpectedly, there may be several reasons for this issue and some steps you can take to resolve it:

Possible Reasons:

  1. Overheating: An overheating Roku Stick can trigger an automatic shutdown to prevent damage. This often occurs when the device is placed in a confined space with poor ventilation.
  2. Power Source: Inadequate power supply or using an unsupported USB port to power the Roku Stick can lead to sudden shutdowns.
  3. Software Issues: Outdated software or corrupted system files can cause the Roku Stick to behave erratically and turn off unexpectedly.
  4. Remote Control: Malfunctioning or low battery in the Roku remote may inadvertently trigger the device to turn off.

Steps to Fix:

  1. Ventilation and Placement: Ensure the Roku Stick is placed in an open, well-ventilated area, away from heat sources and other electronic devices that might contribute to overheating.
  2. Power Adapter: Use the provided power adapter and plug it directly into an electrical outlet rather than relying on USB power from the TV. This ensures the Roku Stick receives sufficient power.
  3. Software Update: Check for any available software updates for your Roku Stick. Install the latest firmware to ensure optimal performance and stability.
  4. Restart the Roku Stick: Perform a soft reset by going to the Roku settings, selecting “System,” and then choosing “System Restart.” This may resolve temporary software issues.
  5. Factory Reset: As a last resort, consider performing a factory reset on your Roku Stick to restore it to its default settings. This can help resolve persistent software problems.
  6. Check Remote Control: Inspect the Roku remote for any physical damage and replace the batteries with fresh ones to ensure proper functionality.
  7. Contact Roku Support: If the issue persists, reach out to Roku’s customer support for further assistance. They can provide specific troubleshooting steps tailored to your Roku Stick model.

By following these steps, you can troubleshoot and potentially resolve the issue of your Roku Stick turning off unexpectedly, ensuring a smooth and uninterrupted streaming experience.

Roku Keeps Turning Off/Going Offline

TV remote held up and pointed to TV screen

Your Roku device allows you to stream videos online. But to appreciate this feature, you’ll need a strong network link between your router and the Roku system. Luckily, there are a few tips for resolving the problem and improving your signal.

How To Check the Strength of Your Wireless Signal

To check the power of your home signal, navigate to the Networks tab in the Settings menu. When connected, the screen will display the wireless signal intensity as either Poor, Fair, Good, or Excellent.

If your signal quality is inadequate, you can improve it with these steps:

  • Extend the signal with a network extender.
  • Verify that your internet plan has adequate bandwidth for streaming.
  • Check to see if your internet service company is facing some difficulties at the moment.
  • Examine your wireless interferences and relocate them away from your Roku machine.
  • Reduce the number of gadgets currently connected to the same network as your Roku.

After attempting the previous steps, we suggest that you verify if the modifications made any improvements to your network. To do this correctly, locate an Ethernet cable and connect it directly to your modem and an available computer.

If your laptop lacks an Ethernet connection, you can use a USB to Ethernet adapter.

Following that, perform a speed test to determine your internet connection’s speed. You may calculate the strength of your network using one of the following free websites:

If it falls short of the pace promised by your Internet service provider, you may need to upgrade your modem. Suppose your speed test results fit your broadband bill, but your internet connection always seems to be inadequate on your Roku. In that case, it might be time to update your network plan.

Is your Roku still failing to stay on the network despite attempting these methods? If so, the next step is to call Roku and swap your current device for a new one if your warranty is still available.

Roku Keeps Turning TV Off

TV remote pointed to screen to turn on

When your Roku television keeps turning off, consider resetting it. Roku televisions have a reset switch on their casing. Push the button using a pointed tool, and maintain pressure on the button for at least fifteen seconds. After that, you’ll need to recover your device’s previous settings; however, resetting will likely fix the problem.

What Does It Mean When Your Roku TV Keeps Turning Off?

Two females turning TV on to watch

Your Roku TV may be turning off repeatedly due to a low-power signal. When your system doesn’t receive enough fuel, you’ll typically notice the following two symptoms:

  • A flashing red light will appear on your Roku
  • An error message

In some instances, you may not notice either of these. Consider powering your unit to get more juice:

  • Utilize the power cable included for your Roku unit.
  • Connect your device using a separate USB connector. Sometimes, various USB ports operate on different power levels.
  • Link your Roku TV to a functioning power outlet in the wall using a USB power adapter. Use a standard USB charger with the ratings 5V and 1000mA.

Roku Keep Turning On and Off

Female using remote to change channels

Most people believe that if the system is turning on and off repeatedly, it needs a software upgrade. Your Roku system will typically update about every three days. However, look for manual changes under the following circumstances:

  • Continuous restarting
  • You newly installed a channel that isn’t certified. Occasionally, this will cause issues with your Roku’s daily operation
  • When your Roku player has been inactive for a long time, forcing your device to miss out on automatic updates

How To Check for Updates on Your Roku Device

Manually search for program and channel changes by following the directions below.

  1. Press the Home button.
  2. Find the Settings menu.
  3. Scroll to System.
  4. Select System update.
  5. Ask the device to Check Now for updates.
Check Roku for System Update
Check Roku for any system updates

If new software changes are available, your Roku player will automatically download and install them. Once completed, the unit will reboot.

Roku TV Won’t Turn Off

Female sitting sideways watching TV

Your Roku TV is likely not powering down because the mechanics need to be reset. To do this, unplug the power cable socket and wait 30 seconds before reconnecting it. If that doesn’t help, you can use the reset button on the television’s rear instead.

Are you having trouble powering down your television with the remote? If so, your controller likely isn’t programmed to regulate your device’s power functions.

Why Your Roku Enhanced Remote Control Can’t Control the Power

Since there are various TV brands, Roku has a wide range of remote codes. During remote configuration, your Roku player will attempt to narrow down the number of available codes based on the brand and software of your television.

Generally, the remote control can control either the volume or the power, but not both. However, repeating the remote setup procedure many times will resolve this problem.

To make your Roku player attempt additional remote codes, repeat the following steps:

Copyright protected content owner: and was initially posted on May 27, 2021.

  1. Press the Home button.
  2. Navigate to Settings.
  3. Choose Remotes & Devices, followed by Remote.
  4. From the list, choose your current controller.
  5. Select Remote Configuration.
  6. When it asks you, “Did the music cease to play?” don’t answer the question.
  7. Increase the sound on your TV until the music is noticeable.
  8. Respond “No” to the next question.
  9. When the music stops, respond “Yes” to the question. After that, it’ll program a new code into your device.

Roku Keeps Shutting Off and Restarting

Female sitting on sofa waiting for TV to turn on

When your Roku device is continuously restarting, identifying the source of the problem first simplifies future troubleshooting.

To begin, observe your television’s pattern when it restarts. Check to see if your Roku does any of the following:

  • Doing a restart on a particular program
  • Switching off and on at random
  • Powering down after regular intervals

Your Roku May Be Outdated

Your unit may be an unsupported device. The device won’t receive software patches that provide fixes for previously reported issues, such as rebooting. If the system doesn’t receive these updates, it may eventually become inoperable.

Roku no longer supports the following players:

  • Roku LT
  • Roku HD
  • Roku 2 HD
  • Roku 2 XD
  • Roku 2 XS
  • Streaming Stick

To determine your Roku’s system version, navigate to the About area. Check the software variant, too. If your version is less than 8.0, you’re likely no longer sponsored by Roku.

Do you have a supported unit with a particular channel forcing a reboot while other channels function normally? If so, you may need to uninstall the channel to resolve the issue.

How Do I Stop Roku From Turning Off?

Two people sitting on sofa waiting for TV to turn on

If you notice your Roku turns off on a particular channel, use the following tips to resolve the issue.

First, uninstall the application and run other programs. If you don’t experience any issues, you can install and restart the previous application. Doing so would’ve reset the channel and solved the problem.

You can also try updating the application to its latest version.

If you notice that your Roku is restarting after:

Copyright article owner is for this article. This post was first published on May 27, 2021.

  • A specific period
  • Getting heated
  • A recent power outage

… then there may be a hardware issue that you can’t fix at home. But you can contact a repairer for help.

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ReadyToDIY is the owner of this article. This post was published on May 27, 2021.

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