Samsung earbuds are a great way to make and receive phone calls, and listen to music, videos, and podcasts. But, there are a few issues that can occur with the sound. Today, I will explain how to troubleshoot Samsung Earbud sound problems.
In general, begin by restarting your phone and your Samsung Earbuds. Then check if there is a pending software update. After that, make sure the rubber earbuds are the right size for your inner ear, they should create a seal when they are pressed into your ear. Then do the following.
There is a master volume on your smartphone that makes sure they don’t play too loud and damage your ears, which can be set too low. It can be adjusted in the settings on your phone. There are also a range of more specific sound problems such as lag, and no bass, below I will cover what these are and how to fix them with step by step instructions.
Samsung Earbuds Sound Problems
If there’s an issue with your Samsung earbuds can be too quiet or too loud, they can have no sound at all, or have poor quality audio. If your Samsung Earbuds are working properly the sound volume should be good, and the audio crystal clear and really high quality. This is what to do if your Samsung earbuds have sound problems.
Overall, check that the rubber ear buds, and wingtips are the right size for the size of your inner ear, and use bigger or smaller ones if necessary. Then inspect them for any cracks, ear wax, or debris that can be clogging the speakers on your earbuds. After that, do the following steps.
Restart your Samsung earbuds, and your smartphone. Then turn off Bluetooth in the settings on your phone, and delete your Samsung earbuds as a saved device.
After that, I re-pair them as a Bluetooth device. For more specific issues such as a muffled sound, or one earbud being loud than the other refer to the sections below.
Samsung Earbuds Sound Muffled
When Samsung Earbuds are working properly they should sound clear and have really impressive sound quality. But, there are a range of issues that can make them sound muffled. This is what to do if your Samsung Earbuds sound muffled.
Overall, first inspect them to make sure there is no dirt, or ear wax stuck in the holes. Then double check you’re wearing them correctly using Samsung’s wearing guide, explained below. After that, restart your earbuds and your phone, and check they’re within Bluetooth range.
There are two rubber parts on Samsung Earbuds that can be changed: the wing tip, and the ear bud. These are the rubber attachments that come in different sizes. When your Samsung Earbuds have the right sized wingtips and earbuds they will fit snugly into your ear, and feel very secure.
This creates a seal that makes the sound quality MUCH better than ill fitting wingtips or earbuds. Here’s a video from Samsung that shows how to change the wingtip and earbud on your Samsung Earbuds:
Provided the wingtip and earbuds are the right size, if the sound is still muffled, then update the app on your phone. When they’re still muffled, take them to your Samsung store, or contact Samsung support to report the issue.
Samsung Earbuds No Sound
Whenever you play audio or get a phone call on your phone your Samsung Earbuds will begin playing. In some cases, your Samsung Earbuds will have an issue and they won’t play any sound. This is what to do to troubleshoot when your Samsung Earbuds have no sound.
In general, first check your Samsung Earbuds have a charge, are turned on, and the volume is turned up. Then check they are connected via Bluetooth to your phone, and within range – about 30 feet (10 meters). After that restart your phone and the Samsung Earbuds, and check for a software update.
There is also an app called Sound Assistant that is provided by Samsung, it allows you to change the media volume and controls how loud or low the volume is. This may have been turned down too low by mistake.
Bluetooth can sometimes have an error, so it’s a good idea to turn off Bluetooth and turn it on again from the settings on your phone. Your Samsung earbuds will show as a saved device.
Remove it, and then re-pair them again. Provided you’ve done all of these steps, then it’s best to contact Samsung support, or take it to your local Samsung store.
Samsung Earbuds No Bass
If your Samsung Earbuds are working properly they should provide really strong and good sounding bass. The bass levels can be adjusted, but there can be other issues that cause your Samsung Earbuds to have no bass. Here’s what to do if your Samsung Earbuds have no bass.
As a general rule, make sure your earbuds fit correctly into your ear. It can require swapping out the rubber earbud and wingtips for different sized ones. When in your ear they should create a seal against the inside of your ear. The bass levels may also need to be turned up, how to do that is explained below.
There is an equalizer that can be used to adjust the bass and treble levels. It can be accessed from the settings on your Samsung device.
Samsung Earbuds Too Quiet
The volume on your Samsung Earbuds are capable of being so loud that they can hurt your ears. Therefore, if your Samsung Earbuds are too quiet it means there’s an issue that you need to get to the bottom of. This is how to troubleshoot your Samsung Earbuds when they’re too quiet.
In general, the ear buds are not pressed into your ear enough, the ear buds or wingtips are the wrong size, or the volume limiter needs to be set higher on your phone. When the wingtips and rubber earbuds are the right size they should create a seal on the inside of your ear.
Your Samsung Earbuds can also need to be turned up on the earbuds.
Otherwise, if they’re still too quiet then take them to a Samsung store, or contact Samsung support through the official Samsung website.
Samsung Earbuds Too Loud
When your Samsung Earbuds are too loud it hurts, and you can do damage to our ears. If they’re set correctly they should be a comfortable volume, and you can also change a setting so that they never go too loud. This is how to lower the maximum volume setting on your Samsung Earbuds, and how to make sure they aren’t playing too loud.
Overall, start by checking the sound volume settings on your phone, and the sound settings on the Samsung Sound Assistant App. Restart your phone and your Samsung earbuds. The, turn off media volume sync in the Bluetooth settings, explained below.
There are also some hidden settings that may be causing the issue. These are the Bluetooth absolute volume settings. To change it you need to first enable developer options on your device if it isn’t already enabled.
Settings > Scroll to ‘About phone’ > Software Information > Tap on ‘Build Number’ 7 times.
It will then ask you to put in your pin, or swipe code. After that go back to the Settings and at the very bottom there will be a new option that says ‘Developer Options’. Before disabling the absolute volume there is one other setting that needs to be changed first.
To do that go to Settings > Connections > Bluetooth > tap the three dots on the top right for more options > Medium Volume Sync > Turn this off. Now go into the Developer Options at the bottom of the Settings menu. Look for the setting that says ‘disable absolute volume.’
Enable this to disable the absolute volume for Bluetooth. If the volume is still too loud on the lowest volume setting then take your Samsung Earbuds to a Samsung store. Or, get in contact with Samsung support on their official website.
Samsung Earbuds Making Noise
In some cases, your Samsung Earbuds can make a beep or a static noise that happens all the time, or every now and then. This is what to do if your Samsung earbuds are making a noise.
In general, if there is static when nothing is playing then restart your Samsung Earbuds, and your smartphone. Then unpair and re-pair them over Bluetooth. They can also beep as part of normal operation if they get too hot, and at the end of a phone call.
If they beep randomly then they can be too hot. When this happens you should immediately stop using them and let them cool off. You can guess this is what is causing the beep if they feel hot, or if you accidentally left them in direct sunlight, or next to a heat source like a heater.
Samsung recommends checking there is no pending software update for the Samsung Sound Assistant app, the Samsung Wearable app, and your Samsung device. If you’re still getting static, restart your Samsung Earbuds, and your Samsung smartphone.
Then check if there is a pending update for the Samsung Wearable app, or the Samsung Sound Assist app. Provided you do each of these steps, then they can be faulty and you should get in touch with Samsung support via the Samsung website. Or, take them to a Samsung store.
Samsung Earbuds Left Is Louder Than Right
The audio playing out of Samsung Earbuds should be perfectly balanced between the left earbud and the right earbud. There are a few settings, and issues that can cause the left earbud to be louder than the right. Here’s how to troubleshoot this issue.
As a general rule, adjust the left to right headphone balance from the settings on your phone, inspect the left earbud for damage, or dirt/ear wax, recouple them by putting them into the charging case for 7 seconds, and restart your phone and your Samsung Earbuds.
The setting to adjust the left/right balance is located in the settings menu on your smartphone. This is how to navigate to it:
Settings > Accessibility > Hearing Enhancements > Left/Right sound balance
Copyright protected content owner: ReadyToDIY.com and was initially posted on August 18, 2022.
Adjust this left to right if it’s not in the center. The Left/Right sound balance setting will be grayed out if your Earbuds are not currently connected to the device. So, before you can change this setting you need to connect them to your smartphone.
After this if one is still louder than the other check if there is a pending update for your smartphone, the Sound Assistant app, and/or the Samsung Wearable app. And install it. If they still aren’t balanced then take them to a Samsung store, or get in touch with Samsung support on the official Samsung website for them to help you fix the issue, or organize to have them repaired or replaced.
Samsung Earbuds Right Is Louder Than Left
The volume on the left and right Earbud on your Samsung device should be the same, if your Samsung Earbuds are working correctly. In some cases, the right earbud can be louder than the left. This is how to troubleshoot this issue.
In general, adjust the left and right headphone balance in the Accessibility settings in the Settings menu on your Samsung device. This is accessed by going to Settings > Accessibility > Left/Right audio balance. If this is fine do the steps below.
Begin by re-coupling your Samsung Earbuds by putting them back into the charging case for 7 seconds and then taking them out again. Visually inspect the left earbud to see if there is any ear wax, or dirt that is covering the speakers. For Samsung Earbuds to play audio the best it needs to fit into your ear securely and create a seal between your inner ear and the earbud.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on August 18, 2022.
One of your ears can be slightly wider or smaller than the other. And the rubber ear bud or the wingtip on your left ear may need to be a bigger or smaller size. If the left earbud fits into your ear properly, there can also be a pending software update that is causing a glitch.
Install any pending updates on your Samsung device, the Samsung Wearable app, and the Samsung Sound Assistant app. After that, if it’s still an issue the left earbud may be faulty. So, contact Samsung or go to a Samsung store.
Samsung Earbuds Sound Delay or Out of Sync
The audio signal to your Samsung Earbuds should have a very slight delay that isn’t noticeable. When there’s an issue with the device sending the audio signal or with your Samsung Earbuds there can be a significant delay that needs to be fixed. Here’s how to fix your Samsung Earbuds when the sound is out of sync or has a delay.
In general, you should enable gaming mode, make sure you’re using them close enough to your smartphone to keep them within Bluetooth range, which is 10 feet (3 meters), and use them away from devices that can cause interference such as microwaves, and other Bluetooth devices.
Overall, make sure that the rubber buds, and the wingtips are large or small enough that your Samsung Earbuds fit securely into your ear and create a good seal. Otherwise swap them out for larger or smaller ones. Then do the following steps below.
ReadyToDIY is the owner of this article. This post was published on August 18, 2022.