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Samsung Soundbar Not Working (Won’t Connect to TV)

Samsung’s soundbar is an all-in-one speaker system that provides high-quality TV sound without requiring the additional space needed for surround sound speakers. If you’re having trouble linking the speaker to your television or another gadget, the problem is easy to resolve.

If your Samsung soundbar isn’t working or won’t connect to your TV, consider rebooting your soundbar and TV. Or, you can factory reset your device to remove programs blocking the link. If these steps fail, your device may be incompatible with the soundbar.

Woman sitting on a sofa watching TV

This post will explain how to troubleshoot your Samsung soundbar to restore functionality. Additionally, we’ll explain how to connect your soundbar with your television via Bluetooth.

Samsung Soundbar Not Working/Troubleshooting

Female changing channels on a TV remote

If your Samsung soundbar isn’t working, there are quite a few methods for repairing it.

If the soundbar doesn’t power on, verify that it’s plugged into the wall socket correctly and that the power cord has a secure connection to the soundbar. Remove the power cable from the plug socket first. Then, inspect the connection point between the two components of your charger. Ensure that they’re securely linked.

If the cables are in good condition, try measuring the wall socket with a multimeter to verify that it has the correct voltage for your stereo system.

Or, you can test the wall socket’s functionality by plugging in another device. If the system doesn’t power on, there could be a short in your wall socket. Try connecting your soundbar to a different socket and test to see if it powers on.

How To Fix a Soundbar That Has No Sound

The techniques for resolving a soundbar that’s not producing sound are pretty simple. If neither of the following approaches works, your soundbar could be defective, in which case you can contact Samsung for a replacement.

The first thing you need to do is verify that your television is configured to use external speakers. Do you hear audio from your TV when trying to use your soundbar? If so, your television isn’t set for external speakers. You can switch this in your television’s sound settings.

If your soundbar doesn’t respond to your remote control when you try to adjust the volume, try the following steps:

  1. Replace the batteries in the remote control.
  2. Clean the remote control’s top edge. Don’t forget to clean the transmission window, which is usually a polished panel or small bulb.
  3. Bring yourself closer to the soundbar.

After that, check that the soundbar is configured to use the source your TV is attached to. To do that, select one of the following links with the source button:

  • HDMI
  • AUX
  • Bluetooth
  • Optical audio/D-IN

Finally, if the device is well-programmed, see if the mute feature is disabled. Pressing either of the volume keys can deactivate silent mode.

Samsung Soundbar Won’t Connect to TV

Asian couple watching TV together

If your Samsung soundbar doesn’t connect to your TV, try resetting all devices to improve the communication.

The simplest troubleshooting method is to disconnect the cords between your TV and soundbar for about three minutes. This strategy allows for a complete reboot of their mechanics, which can aid in connectivity once completed.

Afterward, you can reset the soundbar by turning it off then holding the pause button until ‘INIT OK’ appears on the display. Then, turn on the device and attempt to connect to your TV.

You should also reset your TV. Some users have reported success with this method when connecting the soundbar for the first time. To do a power reset, turn off the TV and disconnect the power cable for two minutes.

If neither of these troubleshooting steps resolves the problem, you may need to perform a hard reset of your television. This is particularly true if you’re linking an Android TV. There may be programs that are incompatible with the soundbar, preventing a link from being established.

How To Factory Reset a TV

To factory reset your television, follow these steps:

  1. Turn off the television.
  2. Disconnect the power supply cable.
  3. Click the remote’s “OK” and “Back” buttons, as well as the actual power button on the television. Depending on the model, you’ll need to push the volume down and power keys simultaneously.
  4. Press and hold the power button down for 30 seconds until the Android Recovery Mode appears on the screen.
  5. Use the up-down arrow keys on your remote to access the factory reset function.
  6. Select it by pushing the appropriate button on your remote.

Keep in mind that a factory reset will delete all of your data, so this is more of a last resort when attempting to connect your devices.

How To Connect to Your TV When Resetting Does Not Solve the Problem

If your soundbar doesn’t recognize the wired link to your TV after a reset, you may be using the wrong cable. Samsung soundbars connect via an HDMI cable to televisions that feature an Audio Return Channel. If your television doesn’t support ARC, an HDMI wire won’t work.

Generally, you can determine whether your port supports ARC by looking near the HDMI label. If your device doesn’t support ARC, then using a digital optical cable will resolve your connectivity issues.

Samsung Soundbar Bluetooth Not Working

Young female using remote to turn on TV

If your soundbar’s Bluetooth isn’t operating, the system may need fixing. If, however, your soundbar displays BT while attempting to link to Bluetooth, perform the following troubleshooting measures:

  1. Conduct a hard reset of the soundbar by removing and reinserting the battery, if accessible.
  2. When the reset is complete, check that the connecting device is in pairing mode. Consult the instruction manual for the device to ensure that it’s in the connecting mode.
  3. Try pairing the units again.

If the devices still don’t connect, consider linking the soundbar with new components. Or, think about matching another gadget with the one you were attempting to link with your soundbar. This strategy will help you learn why this issue keeps happening.

If your soundbar and device pair with other gadgets but not with one another, your device may need an upgrade or be incompatible with your soundbar.

How To Connect/Pair Samsung Soundbar to TV

Male sitting on sofa changing channels on TV

You can connect your Samsung soundbar to your television with a wired or wireless link. Attach your soundbar in one of the following ways, depending on your preferences:

  • HDMI cord
  • Digital optical cable
  • Bluetooth

To join your devices using an HDMI wire, attach an HDMI cable from the soundbar’s HDMI output port to the HDMI input jack on your TV. After, pick D.IN or HDMI mode using your remote control.

If you’re using an optical cable, connect the Soundbar’s digital audio input jack to the TV’s optical output jack. Similarly to using an HDMI cable, you can choose D.IN format as your source.

However, using Bluetooth to link your soundbar to your television requires several additional measures. Before attempting to pair devices, verify that your television’s Bluetooth settings are activated.

Then, connect your devices as follows:

  1. On the soundbar or remote, hold down the Source control button until BT shows on the display.
  2. Hold the button until the message “BT PAIRING” appears.
  3. Choose the Bluetooth television you’re trying to connect to. Use your remote to navigate between different devices.

When the soundbar pairs with the television, the device’s name will appear on the sound system’s panel.

If Pairing a Samsung TV, Allow SoundConnect

If you want to link your soundbar to a Samsung television through Bluetooth, you must first activate SoundConnect. To enable this function, follow these steps:

  1. Select “Settings” from the menu bar.
  2. Navigate to the audio menu.
  3. Choose the submenu for sound.
  4. Select “Speaker Settings.”
  5. Locate “TV SoundConnect.”
  6. Enable new devices to connect to your TV.

You’ll see an option for Speaker Settings in the same menu where you previously enabled SoundConnect. Change the settings to “TV SoundConnect.” Once you do that, the Samsung TV will allow the soundbar to connect via Bluetooth.

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