Samsung is a leading producer of kitchen appliances, phones, and of course, TVs. Their TVs are known for a multitude of different qualities, but what if you are having trouble with your Samsung TV losing channels, having difficult tuning, or with channels being out of order?
If your Samsung TV keeps losing channels, there are a few potential causes and solutions to consider. First, check to make sure your TV’s antenna or cable connection is secure and properly plugged in. If that doesn’t work, try rescanning for channels to see if any were accidentally deleted. It’s also possible that your TV’s software needs to be updated, so check for any available updates and install them if necessary.
If none of these steps resolve the issue, it may be a problem with your TV’s hardware, in which case it’s best to contact Samsung customer support for further assistance.
Samsung TVs are renowned for the quality of their picture, the vibrancy of the color they are able to produce, and the smart technology that accompanies them. However, there are certainly times when things can start to go awry with them. Continue to figure out all the solutions for a Samsung TV that loses random channels, will not tune correctly, and displays channels that are not in order.
Samsung TV Keeps Losing HD Channels
HD (high definition) channels are some of the most desired channels for many TV owners. These channels come in with unparalleled pictures and through this, are able to imitate an almost movie theatre-like experience from the comfort of your own home. If you find yourself turning on your Samsung TV one day and notice that it is continually losing HD channels, this can leave you completely confused wondering what to do.
To get the HD channels to reappear on your Samsung TV, you need to first press the menu button on your remote and drop down to select the aerial icon. Select ‘Auto Store’ and begin the tuning process. This will take a few minutes and once done you can hit the ‘Exit’ button and your HD channels should have reappeared back on your listings.
Another potential solution to try if your Samsung TV keeps losing HD channels is to reset the TV to its factory settings. This can often resolve software or firmware issues that may be causing the problem. To do this, go to the TV’s settings menu and select “Support,” then “Self Diagnosis,” and finally “Reset.” Keep in mind that resetting the TV will erase all of your saved settings, so you’ll need to set it up again from scratch.
Samsung TV Autotune Not Picking Up Channels
If your Samsung TV’s autotune feature isn’t picking up channels, there are a few things you can try to troubleshoot the issue. First, make sure your TV’s antenna or cable connection is secure and properly plugged in. If that doesn’t work, try manually tuning to the channels that are missing to see if they can be found that way. It’s also possible that your TV’s software needs to be updated, so check for any available updates and install them if necessary. If none of these steps resolve the issue, it may be a problem with your TV’s signal strength. Try adjusting your antenna or contacting your cable provider to ensure you’re receiving a strong enough signal.
Samsung TV Keeps Losing All Channels
Even more annoying than having the loss of HD channels, when you turn on your Samsung TV and notice that all channels are gone, you have a problem that simply cannot continue. The process of recovering the lost channels on your Samsung TV is the same as mentioned previously under “Samsung TV Keeps Losing HD Channels,” but below you can understand the purpose behind this restoration method.
To get the HD channels to reappear on your Samsung TV, you need to remove the aerial connection and auto tune your TV. The purpose of this is not to find new channels, but to reconfigure the internal TV tuner which will help to bring back up the original HD channels that were previously on your service. Reconnect the aerial and then follow the steps on the TV for autotuning.
Samsung TV Plus Channels Not Loading/Not Available
If you open up your Samsung TV Plus app and find that it will not load or is displayed as ‘Not Available,’ you are likely wondering what went wrong. Even more, you need to get things fixed so you can get back to all your favorite movies and shows. This can sometimes happen due to the need for a quick reset which can be achieved through unplugging your Samsung TV from the wall, waiting a few minutes, and plugging it back in.
The first solution is very simple, but this next solution is for those of you who have tried unplugging to no avail. To get the Samsung TV plus channels to load and become available, go to the settings within your TV, click on ‘TV Device Manager’ and then click on the option to clean up the storage within your TV. Delete any unused apps and free up storage to help the Plus channels perform at a faster rate.
How to Retune a Samsung TV
Retuning a Samsung TV can solve a multitude of problems for a variety of different Samsung issues. Because of retunings versatility, let’s go through a step-by-step guide to ensure that your retuning process is as concise as possible and does not have to be done multiple times due to a misstep. Different Samsung TV models may vary in steps, but here are the general steps for retuning.
To retune a Samsung TV press the ‘Menu’ button on your remote control. Then you are going to select Broadcasting > Autotuning > Aerial > Channel Type (digital) > Scan > then once finished select Primary Region > Secondary Region > Additional Region > and then close out. This should retune your Samsung TV, but if you have problems with these steps, identify the exact model of your TV and customize the process.
Samsung TV Won’t Let Me Retune Channels
Knowing the benefits of retuning your Samsung TV and restoring it back to its factory settings, you may find this to be your one-stop solution to many of the problems that you encounter over the years. As good as it may be, what do you do when you turn on your TV for it to be retuned and find that the setting will not even allow for such an action? This may make you feel like you are at the end of your rope, but there is a solution.
Copyright protected content owner: ReadyToDIY.com and was initially posted on March 14, 2021.
If your Samsung TV won’t let you retune the channels, one of the quickest solutions is to unplug the TV from its power source. The TV should be on then you need to unplug it directly from the power source. Leave it unplugged for a minute or so then plug it back in, which should help to kickstart any settings that were previously down (i.e., the ability to retune channels).
Samsung TV Channels Are Not in Order
When getting a new TV, regardless if your cable or satellite provider remains the same, some channels tend to get out of order. This can cause you a headache trying to find the channels that you are familiar with and can waste unnecessary time. This does not always have to be a permanent reality for you though as there is a way to change the order of your channels to a more familiar sequence.
If the channels of your Samsung TV are not in order, you can manually change the channel order on your TV. You will simply change the assigned channel order by pressing the Home button > click Live TV > press Channel List > All > select Edit Channels > then Change Number. This can be done for as many or as few channels as you need.
Samsung TV Won’t Auto Store Channels
If you would like to scan all the channels available to you with broadcast and store them within your Samsung TVs memory, you will need to auto store those channels. This workaround helps to efficiently locate all the channels at your disposal without you having to store them individually or look for them independently. If you are having trouble auto storing, here are the steps to ensure that it will work seamlessly.
One of the biggest problems that Samsung TVs encounter during auto storing is that the aerial is not properly plugged into the TV or is plugged into a DVD player. Be sure that the aerial is securely plugged into the TV and not through any other source. If this is still not the problem, tune the TV to the DVT input that is located on the remote and select plug & play on the menu as it will guide you through the tuning process.
Samsung TV Not Getting All Channels
If you find that your Samsung TV is rather lacking when it comes to the availability of channels, it may be missing a few and is in need of a channel scan. Channel scans are quick and easy and can instantly resolve your issue of missing channels. Let’s take a look at the different steps to complete a channel scan.
If your Samsung TV is not getting all channels you will need to go to the source menu and select ‘TV’ > then connect your antenna to the RF connector on the back of the TV and select ‘Chanel Scan’ > select either ‘Air, Cable, or Both’ and scan for all available channels that have a reliable signal. Once this is done, you should be able to go back to the channel list within your TV and see every channel available to you.
Samsung TV Won’t Find Cable Channels
Cable channels are sometimes essential when it comes to finding local shows, local news stations, and other particular airings within your area. If are scrolling through your channel menu and find that cable channels are not available to you, you will need to perform the same steps that were previously mentioned under “Samsung TV Not Getting All Channels”
Summarized, to find the cable channels through your Samsung TV you need to go to the Source Menu > TV > connect the antenna to the RF connector on the back of the TV > Channel Scan > Air, Cable, or Both > Scan for channels. This will pull up the cable channels that are available to you.
Samsung TV Does Not Find Any Channels
If you go through the process of channel scanning and are still unable to find any channels on your Samsung TV you are going to have to do a bit more leg work and thorough investigation. If you, before you started the initial setup. connected an external device to the HDMI IN the source of your live TV signal is set to STB which will prevent you from finding channels. Thus, they cannot be stored within the memory of the TV.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on March 14, 2021.
To get your Samsung TV to find channels after a channel scan has failed you need to disconnect anything that was previously connected to the HDMI IN port and connect the aerial directly into the TV rather than into something like a Talk Talk box or DVD player. After this, go to Settings > Broadcasting > Auto Tuning Settings > Auto Tuning and then allow the process to take place.
ReadyToDIY is the owner of this article. This post was published on March 14, 2021.