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Sony Soundbar Not Working

For those wanting to have a better audio experience from the comfort of their own home, many have taken the leap and purchased a Sony soundbar. The audio output on this device is nearly flawless, but what do you do if the device suddenly stops working?

If your Sony soundbar is not working, confirm that all wires are properly connected and inserted securely, be sure you are going through the pairing process correctly, remove any objects that could potentially block the signal of the soundbar, and replace batteries within the remote.

Black tv and soundbar placed on the wall

A Sony soundbar is a great way to elevate your audio experience when it comes to your TV, as the TV speakers on most devices simply cannot provide the same type of audio that a soundbar can. The soundbar then works as a device that enhances the sound in a way that takes your audio from ‘Ok’ to ‘Theatre Grade’ in a matter of seconds. If you own a Sony soundbar and it isn’t working, read below to see what you can do to restore the function of this device.

Sony Soundbar Not Working

If you are using a Sony soundbar with your television, this means that you are bypassing the speakers that come installed with your TV, and are accessing audio through the soundbar that has been set up. When this is the case, audio is instantly improved and you are able to have a depth, clarity, and smoothness that many TVs simply are not able to provide. If you are using a Sony soundbar and it suddenly stops working, what can you do to get things functioning again?

If your Sony Soundbar is not working, check first to make sure that all wires are properly connected and securely inserted. If there are any connective wires that have become loose, this can cause the soundbar to completely lose function, which is often the most common problem.

Sony Soundbar Not Pairing/Connecting

Black speaker on the table

When setting up your Sony soundbar, you will have to pair and connect with the device you have intended in order to have access to the functions of the device. This either happens at the very beginning of setup, or can occur when you are trying to pair the soundbar with a different device. If you have a Sony soundbar and it is not pairing or connecting as it should, take a look below to see what you can do to get the device connected with ease.

If your Sony soundbar is not pairing or connecting, be sure you are going through the pairing process correctly. Be sure power is connected to the soundbar and press the Bluetooth button on the device and go through the pairing prompts on your device until the Bluetooth light stops flashing.

Sony Soundbar Not Turning On

Soundbar below the flat screen TV

Just like any other powered device in the world, a Sony soundbar has to have power in order to function. Whether you are using a remote to control the functions of the device or prefer to manually work with the soundbar, it must first turn on before you have access to any of the soundbar’s abilities. If you go to turn on your Sony soundbar but are met with an inability to access power, take a look below to see what the most likely cause is.

If your Sony soundbar is not turning on, the most common problem is that the soundbar has been obstructed. Remove any objects that sit in front of the soundbar, which can block the signal. If you are using a remote control, replace the batteries to see if dead batteries are the issue.

Sony Soundbar Not Turning Off

Soundbar below the flat screen TV

When you are not using your Sony soundbar, there is no need to have the device running and pulling power. Therefore, once you are finished with the device, you should be able to turn off the soundbar with the click of a button either on the soundbar itself or with your remote control. After replacing the batteries in your remote control, if you are still not able to turn off your Sony soundbar, take a look below to see what you can do to turn the power off.

If your Sony Soundbar is not turning off, try completing a hard reset with the device. To do this, simultaneously hold the volume up button, power button, and input select button on the device for five or more seconds. You will then unplug the power cord, plug it back in, and restore power.

Sony Soundbar Won’t Stay On

Soundbar below the flat screen TV

You may not be experiencing a problem with the soundbar not turning off, but could be having a bigger issue with the device if the product will not stay on when in use. This issue can be incredibly interruptive when you are in the middle of either watching or listening to different content, as the sound is abruptly stopped for no apparent reason. If your Sony soundbar won’t stay on, read on to see what you can do to restore proper function.

If your Sony soundbar won’t stay on, it could be that the ‘Auto Standby’ function has been turned on. If this is on, your soundbar will turn off automatically after 15 minutes to halt power use. Consult your user manual to see if your device supports this function and see how it can be disabled.

Sony Soundbar Not Loud Enough

Soundbar below the flat screen TV

When it comes to the purpose of a soundbar, many owners have the intention of purchasing a product that is going to give them crystal clear sound no matter how high the volume reaches. The purpose of this is to have the sound experience that is offered in even the best of theatres, right within your own home. However, if you have a Sony soundbar and notice that the sound is lacking when it comes to volume that is loud enough, what might be the problem?

If your Sony soundbar isn’t loud enough, adjust the Digital Audio Out Volume on your TV. The process will vary for different models, but for Androids, go to ‘Settings’ > ‘TV’ > ‘Sound’ > ‘Sound’ again > ‘Advanced Settings’ > ‘Common’ > ‘Digital Audio Out Volume’ > adjust the value.

Sony Soundbar Keeps Going Out of Sync

The sound on your Sony soundbar may be working, but you might be experiencing a problem with the sound not matching up with the picture displayed on your TV screen. If the audio is lagging on your device, it can be completely frustrating to be watching a picture that is not synced as it should be. If this is the problem you are experiencing, read on to see what you can do to get the audio to sync and remain this way.

If your Sony soundbar keeps going out of sync, go to the audio output setting from within your TV and set it to ‘PCM.’ Once this is done, change the soundbar setting by switching ‘Sound Mode’ to ‘Music’ and changing ‘Verticals’ to ‘Off’ by pressing the Music and Verticals buttons.

If your Sony soundbar is not working, complete a hard reset with the device, turn off the ‘Auto Standby Function,’ adjust the Digital Audio Out Volume function on your TV, and change the audio output setting to ‘PCM’ while also switching the soundbar to ‘Music’ mode and turn ‘Verticals’ ‘Off.’