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Sony TV Sound Skips/Cuts Out/Not Sync/Unclear/Goes Up and Down

When it comes to watching TV, of course, the picture on your screen is essential. Just as important though is the sound. What do you do if your Sony TV sound is skipping, cutting out, not in syn, unclear, or constantly going up and down?

If your Sony TV’s sound cuts out momentarily, it may be due to a loose or damaged HDMI cable connection. Ensure the HDMI cable connecting your TV to the source device is securely plugged in at both ends. If the issue persists, try using a different, high-quality HDMI cable to eliminate potential cable defects.

Man holding a TV remote

Another reason your Sony TV sound might be cutting out is related to the audio settings. Incorrect audio format selections can sometimes cause intermittent sound disruptions. Navigate to your TV’s audio settings and try selecting a different audio format or resetting the audio settings to the default to see if that resolves the issue.

Additionally, interference from other electronic devices or wireless networks can occasionally disrupt the sound. Ensure that there are no other electronic devices placed too close to the TV or the connected source device. If you’re using a wireless sound system, like a soundbar, ensure it’s not being affected by other wireless networks or devices in the vicinity. Resetting or re-pairing the wireless connection can also help in such cases.

Sony TV Sound Not Working

Woman in pajamas holding remote and changing TV channels

There are times when the problem you are facing with the sound of your TV is very specific and needs a very specific solution. However, if you are facing a more general problem like your sound simply not working, it may feel like there are so many solutions out there that it is difficult to choose one that you know will correct the issue. If the sound on your Sony TV is not working, try the solutions below to get things back into order.

If your Sony TV sound is not working verify that the speakers are set to ‘On’ within the TV menu. If the TV has a ‘Simulated’ effect in the Audio or Sound menu, this should be turned off. You should also check the software of your Sony TV and ensure that no upgrades have been missed. If they have, you will need to go to ‘Settings’ > ‘Customer Support’ > ‘Software Update’ > ‘Yes/Ok’ to install

Sony TV Sound Skipping

Guy watching TV

If you find that the sound on your Sony TV is skipping, this can be just as infuriating as if the sound were not working at all. Skipping sound shows that your speakers are working, but there is an issue either within them or with your Sony TV that needs to be resolved. Luckily, there are few different solutions to test out where the source of this problem is originating from and how to correct it without having to call for repairs.

If your Sony TV sound is skipping first turn off the Audio/Video stereo receiver. YOu will then verify that the speaker wires are connected properly to the speaker and the A/V receiver as loose wires are a very common reason for sound skipping. If this does not work, be sure to turn any other devices off nearby that could be interfering with the speakers like various Bluetooth devices.

Sony TV Sound Goes Up and Down

Male changing TV channel

If the volume of your TV is constantly going up and down, this can be a huge interruption as the sound does not remain consistent and you are caused to either strain to listen or are made to leave the room due to the high volume that the TV resorts to. If the volume of your Sony TV is something you are not controlling on your own, there are a few solutions to get this problem fixed so that the sound is consistent.

If the sound on your Sony TV keeps going up and down, first check to see if the problem lies in your remote control by removing the batters. If this does not work, unplug the power cord of the stereo system from the AC wall outlet and leave it unplugged for 30 seconds. Plug the cord back into the AC outlet and then see if the sound has stabilized.

Sony TV Keeps Cutting Out

Female sitting in front of TV that's turned off

If you are not having problems with your sound going up and down, but actually cutting out, there are a few different things that you can try to resolve the issue. First, make sure that your Sony TV is updated to the latest software version – this procedure can be found previously under “Sony TV Sound Not Working.” After completing a reset, check back to your audio settings to see if things are working properly before continuing on.

If the sound on your Sony TV is still cutting out after performing a software update, perform a Test Tone function by pressing ‘Home’ on your remote > ‘Setup’ > ‘Audio Settings’ > ‘Speaker Settings’ > ‘Test Tone’ > ‘On’> ‘Level’ > select speaker type > adjust the sound level > ‘Enter’ > ‘Return.’ Be sure that all audio sources are properly connected to the TV as well, as loose wires can cause sound cut-out issues.

Sony TV Sound Won’t Adjust

Male in gray shirt holding TV remote

There are times when Sony TV owners want to watch the game at a rather loud volume level to get the full effect of the action, but there are other times when owners want to play music from their Sony TV at a low enough level that they can still converse with their guests without being overridden by a volume that is too high. This then would create a big problem if the sound on your Sony TV refuses to adjust. What do you do to remedy the issue?

If your Sony TV Sound will not adjust check to see if the sound can be controlled by using the volume buttons on the back of the TV. If this works, go to your remote and replace the batteries or perform a reset on the remote by removing the batteries, press and release each button on the remote two times, then re-insert the batteries. A factory reset can also be a solution.

To perform a factory reset press ‘Home” on your remote > ‘Settings’ > ‘Storage & Reset’ > ‘Restore Factory Settings’ > ‘Erase All Data’ > ‘Confirm.’

Copyright protected content owner: and was initially posted on March 24, 2021.

Sony TV Not in Sync With Sound

Woman sitting on sofa with legs crossed and holding a remote changing TV channels

One of the most frustrating problems with sound is when it does not sync up with the TV. The picture is working properly, but when the sound is lagging on your Sony TV, you may as well not be watching. If you are having trouble with the sound staying in sync with your Sony TV, there are a few solutions that will get these two components matched up without you having to worry about extensive measures to remedy the situation.

If your Sony TV is not in Sync with the sound, you need to first make sure that your TV has been updated to the latest software (see: “Sony TV Sound Not Working”). If this does not work, change the current A/V sync setting by pressing ‘Home’ > ‘Settings’ > ‘Display & Sound’ > ‘Audio Output’ > ‘A/V Sync’ > ‘Auto/On.’ For another menu type you will press ‘Home’ > ‘Settings’ > ‘Sound’ > ‘A/V Sync’ > ‘Auto/On.’

Sony TV Sound Not Clear

TV remote

If you find that the sound syncing is not your issue but that you are straining to hear the tones coming from your Sony TV, you may have a problem with the sound not being clear. This can be frustrating as a clear sound is just as important as a clear picture, especially if you are not in need of subtitles or inclined to use them for everyday use. However, this could simply be an issue of sharpness and can be adjusted in minutes.

If the sound on your Sony TV is not clear, the sharpness may be needed to be adjusted. To adjust the sharpness of your Sony TV press ‘Home’ on your remote > ‘Settings’ > ‘Sound’ > ‘Expert Settings’ > ‘Equaliser.’ From here you will be able to manually set the various tones that come from your TV in order to have a clearer sound. If this does not work, always check for a loose audio/video connection.

How to Adjust Sound on Sony TV

Girl with jeans sitting on ground holding TV remote

On your Sony TV, there are three sound modes presets which include Standard, Optimized, and Amplify. These settings can be changed to fit the nature of what you are viewing or the setting in which you are. To go beyond turning the volume up or turning the volume down on your Sony TV, use these different presets to adjust the sound if you are not wanting specific adjustments as previously mentioned (see: “Sony TV Sound Not Clear”)

Copyright article owner is for this article. This post was first published on March 24, 2021.

To adjust the sound on your Sony TV, press the ‘Home’ button on your remote > scroll to ‘Quick Settings’ > then select ‘Sound Mode.’ You can also try pressing ‘Home’ > ‘Settings’ > ‘Sound’ > ‘Sound Mode.’ From there you can select your preferred sound mode by choosing either one that is more balanced (Standard), one that makes specific effects more powerful (Optimized), or one that amplifies mid and high tones (Amplify)

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ReadyToDIY is the owner of this article. This post was published on March 24, 2021.

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