Spotify is a popular music streaming service that is available on a wide range of devices, including Roku. However, some users have reported issues with Spotify not working on their Roku devices. In this article, we will explore the possible reasons for this issue and provide some solutions to help you get Spotify up and running on your Roku again.
One reason why Spotify may not be working on Roku is that the Roku device needs a firmware update. To fix this issue, you can check for updates in the Roku settings menu and perform any available firmware updates. Once the update is complete, try launching Spotify again to see if the issue is resolved.
Another reason why Spotify may not be working on your Roku device is that the Spotify app itself may need to be updated or reinstalled. To fix this issue, you can try removing the Spotify channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing ‘Remove channel’. Then, restart your Roku device to clear its memory before reinstalling the Spotify channel.
A third reason why Spotify may not be working on your Roku device is that there may be an issue with your account credentials. To fix this issue, you can try logging out of all other devices from your Spotify account on your PC, then log back in on your Roku device. This should help resolve any issues with your account credentials and allow you to use Spotify on your Roku device again.
Spotify Will Not Open/Load on Roku
If your Spotify has been working just fine and suddenly you get a message saying Channel Install Failed and Could Not Open/Add Spotify Music, it is usually a problem with not having enough available space on your Roku. If this is the case, you will need to perform a factory reset on your Roku and then relink Roku to your Roku account.
If Spotify is not working on Roku and Spotify will not open/load on Roku, remove all of the channels from the Roku that are not being used. Now, perform a factory reset on your Roku device and then reauthenticate your Spotify channel subscription.
Press Home on your Roku Remote. Scroll down and then select Settings. Select System and then select Advanced System Settings. Select Factory Reset Everything. Now, follow all the online instructions.
Spotify on Roku Can’t Login
If you are having trouble logging in to Spotify on your Roku device, it is beyond frustrating. Oftentimes, you will get a message indicating that the network is not connected even though you are still able to sign onto other channels. Read on below to see how to troubleshoot this issue so that you can login to Spotify on your Roku device again as usual.
If Spotify is not working on Roku and you cannot login to Spotify on Roku, try reinstalling the Spotify App again directly on your Roku device. Go to the main Roku Page. Click on Search. Type in Spotify. You should see a Spotify Roku App option on the right side.
Then scroll down and click on Spotify. Now, click on Add Channel. The Spotify App should now be added to the Main Roku Home Screen. Click on this selection and then type in your credentials, add your account and you should be able to begin to stream music again.
Spotify Roku Screen Off
If you have a Roku TV, there is an option called Fast TV Start whereby you can listen to music or live radio or podcasts when the TV screen is off. This is also the case if you have other Roku devices which allow you to listen to Spotify, which is audio streamed on a Bluetooth enabled device like a Smartphone, a tablet or your computer with the screen off.
If Spotify is not working on Roku and the Spotify Roku screen is off, press Home on your Roku Remote. Scroll down and select Settings. Then, select System. Now, select Power and then select Fast TV Start. Go ahead and highlight Enable Fast TV Start and then check the box next to it to enable it.
Roku TV Spotify Stuck on Loading Screen/Logo
If you have been angered and aggravated by your Roku TV Spotify being stuck on Loading Screen/Logo, and you keep adding and then removing the app without relief, don’t worry because taking some simple troubleshooting steps can quickly discover and then fix the issue. Read below to see what you can do to load Spotify on your Roku TV.
If Spotify is not working on Roku and Roku TV, Spotify is stuck on Loading Screen/Logo, try to remove Spotify from the Roku device. Press the * Key on the Remote and then choose Remove Channel. Restart your Roku device by going to Settings and then to System.
Then go to System Restart and then add the Spotify channel back to the channel lineup.
Roku Spotify Disappeared/Missing
If you cannot find the Spotify App in the Roku Channel Store, the reason is usually that your particular Roku device does not support Spotify. Make sure to lookup your Roku device model and software version to see if your Roku device indeed supports Spotify.
If Spotify is not working on Roku and Roku Spotify has disappeared or is missing, go to the Home Screen on your Roku device. Select Settings and then System and then About. The absolute minimum software version required to support Spotify streaming is Roku OS 8.2. Your Roku device automatically checks for software updates every 24 to 36 hours.
Roku Spotify Error
When you use a Roku device for your high-speed streaming, it is designed to always provide you with efficient streaming services. Therefore, when you get a Roku Spotify error, it can be extremely upsetting. Follow the steps outlined below to rectify this problem of error.
If Spotify is not working on Roku and Spotify is in an error state on Roku, restart your Router and then also restart your Roku device. Go to the Home Button on your Roku Remote. Then, select Settings and then System. Then, go to Power and finally to System Restart.
Roku Spotify Frozen
If you are having problems with Spotify on Roku freezing from time to time when playing music, it is certainly frustrating and may be because the Spotify Channel either didn’t install properly or didn’t update properly or that it became corrupted in some way. Reinstalling the Spotify channel can often resolve this issue.
If your Spotify is not working on Roku and Spotify on Roku is frozen, go to the Roku Home Screen and Highlight Spotify. Press on the * icon and select Remove Channel Option. Restart your Roku device to clear its memory by going to Settings and then to System and then to System Restart.
Now, reinstall the Spotify Channel and take care to remember that Spotify will be displayed at the bottom of the channel grid. Now, go ahead and log in and see if Spotify is working normally again.
Roku Spotify No Video
If you are only having the problem of video not playing only on Spotify on Roku, then the problem is probably with an issue with your Roku device and not with Spotify and may involve the fact that your Roku device is a model that was produced prior to 2021.
If Spotify is not working on your Roku and Roku Spotify has no video, remove Spotify from the Roku Home Screen. You can do this by going to the channel tile and then press the * key on the Roku Remote and then choose Remove Channel. Then go to Settings and then to System and then System Restart.
Roku Spotify No Sound
If you are not hearing any audio on your Roku only when playing content on Spotify except for some random clicking sounds, it is most likely a problem with either an unstable internet connection, an out-of-date Spotify app, overused RAM or CPU or other problems with Spotify.
If Spotify is not working on Roku and Roku Spotify has no sound, first, check your Bluetooth connection and your Spotify Connect connection. Turn both connections off. Also, check the Volume Settings for all applications and speakers and system sounds.
If you use Windows 10, go ahead and Right Click on Sound. On the context menu, select the Open Volume Mixer Button. Check out the Volume Settings for all applications, speakers, and system sounds.
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If you are using an Android or iPhone, go to Settings and check the sound and volume settings.
You can also try to restart Spotify or log in again. If this doesn’t solve the problem, check to see if there are any updates to Spotify available and, if so, download them and then try to see if Spotify will work normally again.
In addition, go ahead and check your internet connection. Check your available internet speed.
Also, see if you can delete and then re-install the Spotify app. If the app is corrupted, it could be the cause of the problem.
Go to Settings and then to Open App and then to Spotify. Begin to clear all the data and then log in again to Spotify and download all the music files that you had previously saved.
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Try freeing up RAM to free up additional space, which should allow Spotify to work more efficiently.
Finally, you can try playing music from Spotify from an entirely different device.
Roku Spotify Search Not Working
It is amazingly frustrating when you are searching for a particular song on your Spotify channel, and you wind up getting an Error Message that reads Code 16.1. If this happens and restarting your Roku device and uninstalling and then reinstalling the Spotify App still does not solve the problem, you will need to move on to further trouble shooting steps as outlined below.
If your Spotify is not working on Roku and Roku Spotify Search is not working, go ahead and do a complete Power Cycle. Do a System Restart by using your Roku Remote and pressing the Home Button five times. Press the Up Arrow one Time. Then press the Rewind Button two times.
Then, go ahead and press the Fast Forward Button two times also. Now, the restart should start after several seconds.
You can also do a Factory Reset by going to Settings and then to System. Now, go to System and then go to Advanced System Settings. Then, go to Factory Reset. This will unlink your Roku device from your Roku account so that you can set your account up again.
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ReadyToDIY is the owner of this article. This post was published on January 31, 2022.