Hulu is one of many streaming services that offer a wide range of movies and TV shows, as well as live streaming. Unfortunately, it would appear that Hulu still has many issues to resolve with their service, including problems with the audio or volume. This article explores different ways to work around Hulu’s sound not working.
Most issues with Hulu audio are related to firmware bugs, which are resolved through updates to Hulu and your streaming device. If no updates are available, you can try restarting your device or reinstalling Hulu. You may also need to change the audio settings and check your network connection.
Below I have provided more detail to working around each specific sound issue in Hulu. You may even need to check if your internet connection is causing issues, which I have also outlined in this article.
Hulu Sound Not Syncing/Hulu Sound Doesn’t Match Video
The Hulu sound going out of sync is a known issue that Hulu are trying to resolve. This can be frustrating when the issue has been around for a long time. However, now that the issue is known, the key thing is to keep your Hulu app up to date so that any bug fixes that come through can be installed.
Update the Hulu App
You can update the Hulu app through your device’s app or channel store. Updating apps is usually done through your profile in the app store, where all your purchased/downloaded apps are listed. Once you find the Hulu app, there will be an option to update the app if one is available.
Hard Reset your Equipment
If your Hulu app is up to date and you are still struggling with the audio not syncing to the video, you should try to hard reset your equipment and device. If you can, unplug your device/equipment from the power, including any external speakers, and leave it unplugged for at least a few minutes. This will allow the equipment to drain its power and reset, clearing any errors that may have occurred.
If you cannot unplug your device, such as with a phone, try powering it off for a few minutes instead. Once you turn it back on, the audio should be in sync again. If it is still not working, try reinstalling the Hulu app.
Reinstall Hulu
Reinstalling the Hulu app or channel will reset any settings that may be affecting the sound, and delete any temporary files that may be interfering with the stream. You can reinstall the Hulu app through the app store on your streaming device. First you will need to delete the app, then restart your device before installing Hulu again.
Hulu Sound Not Playing
Before trying anything else, make sure your sound has not been muted. Some devices will allow you to mute the audio on the device, as well as within the app. Otherwise, you may need to change other audio settings on your device, detailed below.
Change your Audio Settings to Stereo
Some devices will default to using Dolby Digital or a different format for audio, which may not always be compatible with the Hulu app. If you are struggling with your Hulu audio, change your audio settings to ‘Stereo’ or ‘Normal’. This will be found in your device’s settings under ‘Audio’ or ‘Sound’.
Check any HDMI/Cable Connections
If you are using a streaming device connected to your TV, you should ensure that the HDMI cable is plugged in securely and that it is working fully. You can easily test the sound through your HDMI by using a different app or plugging in a different device, such as a game console. It is a good idea to also try different HDMI ports in case one has been damaged.
You should also check all cables connecting your external speakers (if you have any). This includes HDMI, optical and RCA cables. If any of these cables are malfunctioning, this will cause your sound to cut out.
Hulu Sound Not Loud Enough
Huli has been known to have very soft audio during its normal playback compared to other streaming services. This is another known bug that is currently in the process of being fixed, and will require a software update. To increase the priority of these bug fixes, you should make sure to log the issue with the Hulu support team.
Copyright protected content owner: ReadyToDIY.com and was initially posted on September 1, 2021.
Change your Equalizer Settings
Besides keeping your firmware up to date, you can try adjusting the audio settings in both the Hulu app and on your device. Hulu audio settings can be pulled down while streaming a video Within these options, you should be able to change the audio to ‘Reduce Loud Sounds’, instead of ‘Full Dynamic Range’.
This will dampen some of the louder sounds so that you can turn the overall volume up. Another way of achieving this is through your device’s audio settings. Most TVs/devices have an equalizer option that adjusts the sound using presets, such as ‘Cinema’ or ‘Dynamic’. Try different options to make the volume more uniform.
Hulu Sound Skipping/Hulu Sound Keeps Cutting Out
If you’re experiencing issues with sound cutting out on Hulu, there may be a few reasons why. One common reason is that the audio settings on your device may not be properly configured. Ensure that the audio settings are correctly set up and try again. Another possible reason is that there may be an issue with your internet connection. Ensure that your device is connected to a stable and reliable Wi-Fi network.
It’s also possible that the issue may be with the Hulu app itself. Check for any available updates and install them if necessary. Try uninstalling and reinstalling the app to see if that resolves the issue. If that doesn’t work, try clearing the cache and data of the Hulu app. This will clear any temporary files and data that may be causing the app to malfunction.
In some cases, the issue may be caused by a conflict with other apps or devices connected to your device. Try disconnecting any other devices or uninstalling any other apps that may be causing the issue. If none of these steps resolve the issue, it may be a problem with your device’s hardware or software. In this case, contact the manufacturer or a professional technician for further assistance.
Another solution to try is adjusting the audio settings on your device. Check the audio settings on your device and ensure that they’re properly adjusted. Try adjusting the volume or sound settings to see if that resolves the issue. If none of these steps work, contact Hulu customer support for further assistance. They can help diagnose the problem and provide guidance on how to fix it.
If you’re experiencing sound issues on a Smart TV, try adjusting the audio settings on the TV itself. Check the TV’s audio settings and ensure that they’re properly adjusted. Try adjusting the volume or sound settings to see if that resolves the issue. If none of these steps work, contact the TV’s manufacturer or a professional technician for further assistance.
Troubleshooting Guide
- Check Internet Connection:
- Ensure you have a stable and reliable internet connection with sufficient bandwidth to support streaming.
- Test the connection speed using a speed test tool to rule out network-related problems.
- Refresh the Page or App:
- If the sound cuts out during playback, try refreshing the Hulu page or app.
- This simple step can resolve temporary glitches or loading issues that may affect the sound.
- Clear Cache and Cookies:
- Clearing cache and cookies from your browser or app can help eliminate playback issues caused by stored data.
- Update Hulu App or Browser:
- Make sure you are using the latest version of the Hulu app or supported browser to access the streaming service.
- Outdated software can cause compatibility problems and affect the sound performance.
- Check Device Volume and Mute Settings:
- Verify that the volume on your device is not muted or set too low.
- Adjust the volume settings and ensure no external devices are interfering with the sound output.
- Test with Other Content:
- Check if the sound cuts out with other shows or movies on Hulu.
- If the issue is limited to specific content, it may be related to the video itself rather than a technical problem.
- Restart Streaming Device:
- Power cycle your streaming device (smartphone, tablet, smart TV, etc.) to refresh its system and resolve potential issues.
- Disable Browser Extensions:
- If using Hulu on a web browser, disable any browser extensions that might interfere with media playback.
Hulu Audio Won’t Stop Playing
Hulu audio has been noted to continue playing, even when loading new content to watch. This results in the new audio playing over the top of the old audio, making it very hard to watch anything. This seems to mostly be an issue with the Hulu app on Apple TVs.
This is a bug that requires a fix through regular firmware updates, to both the Apple TV and Hulu app. However, in the meantime, the issue should be resolved by restarting the Apple TV (or other streaming device).
Hulu Volume Too Loud
The Hulu volume is normally quite soft during playback, as mentioned earlier. However, once a show cuts to advertisements, the volume instantly becomes too loud, making it hard to find the perfect volume.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on September 1, 2021.
As with the issue of the volume being too soft, this might be fixed through a future firmware update. In the meantime, you should try adjusting your audio settings in the Hulu app and on your streaming device to find an ideal equalizing setting.
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ReadyToDIY is the owner of this article. This post was published on September 1, 2021.