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KitchenAid Refrigerator Water Dispenser Troubleshooting

KitchenAid refrigerators are the perfect blend of style and functionality. They have premium features like an exterior ice water dispenser that is positioned perfectly to make it easy for you to access easily for food preparation. However, you cannot enjoy the convenience when the water dispenser is faulty, which can be pretty frustrating. But before you give up on your KitchenAid refrigerator, you can try troubleshooting the issue. Read on to discover some common problems and how you can resolve them.

Some common culprits for your KitchenAid refrigerator water dispenser issues include a defective water inlet valve, inadequate water pressure, or a problem with the water filter. You might not be able to pinpoint the problem instantly, so you need to follow troubleshooting steps until you find it.  

This article covers the various troubleshooting steps you can follow for problems like the refrigerator failing to dispense water or when it’s too slow. Take a look!

KitchenAid Refrigerator not Dispensing Water

Your KitchenAid refrigerator water dispenser works by tapping into a cold water supply close by. The pipe is connected to the refrigerator through a small copper or plastic supply tube. Yet even with all the brilliant mechanisms, you might be disappointed by finding out that the refrigerator is not dispensing as it should.

If your KitchenAid refrigerator is not dispensing water, there might be something wrong with the water inlet. Perhaps the pressure is too low. It is also possible that the door switch or the dispenser is defective. The dispenser might also fail to work if the control lock is on.

When troubleshooting, it’s essential to start with the most straightforward possibility. In this case, that would be checking to see if the control lock is on. If it is, you can unlock it by pressing the TO LOCK button for about three seconds.

If the control lock is not the problem, explore another possibility. You can check the water line to see if anything is wrong with it. Check whether the water pressure has changed or the water line is kinked or frozen.

If the problem persists, check for a faulty door switch. You can use a multimeter to test for continuity. You can also use a multimeter to check for continuity with the dispenser switch.

KitchenAid Refrigerator Water Dispenser Locked

The KitchenAid refrigerator water dispenser has a lock function which comes in handy, especially if you have kids at home who can accidentally drink from it. When it’s on, the water and ice tray production will pause. So, you need to unlock it to continue using the dispenser.

To unlock your KitchenAid refrigerator water dispenser, start by locating the lock switch. You can find it at the top of the dispenser door. Then press and hold the switch for several seconds until you hear a click or snap.

Now you can press the dispenser lever to get your ice or water. If you want to lock it again, all you need to do is press the same button for a few seconds.

KitchenAid Refrigerator Water Dispenser Slow or Just Dripping

The next most frustrating thing after a refrigerator water dispenser that won’t work is one that works too slowly. You don’t want to wait several minutes for your KitchenAid refrigerator water dispenser to fill up a tiny cup. So if that’s happening to you, start troubleshooting immediately.

Your KitchenAid refrigerator water dispenser could be slow or dripping due to a clogged or incorrectly installed water filter. To see if that’s the problem, remove the filter, then dispense water to see if the water flow goes up. Another possibility is that there is air in the water system.

If the water flow increases once you remove the filter, you have your culprit. If it’s clogged, you will need to install a new one. You must flush the system after installing the filter to get rid of the air. Otherwise, the trapped air might lead to dripping. If it was incorrectly installed, have that corrected and enjoy a steady water flow.

The incorrect saddle or shutoff valve can also lead to low water pressure. Another possible explanation is using a reverse-osmosis system.

KitchenAid Refrigerator Water Dispenser Making Loud Noise

KitchenAid refrigerators are known for their sleek design. That includes quiet motors—although it’s normal to hear some noises, such as when water flows from the source to the unit. However, if you hear loud noises, there might be a problem.

A loud noise from the water dispenser of your KitchenAid refrigerator could be due to a faulty or dirty water filter. Other possible reasons include air in the water lines, a defective inlet valve, or a faulty water filter housing.

To troubleshoot, remove the water filter and check for dirt on the head section. To rule out the possibility of air in the water lines, flash about 15 glasses of water through the dispenser. You can also check the point where the water filter inserts into the filter housing. Ensure that all seals are in place and nothing is blocking the area.

KitchenAid Refrigerator Water Dispenser Sputtering

Ideally, your KitchenAid refrigerator water dispenser should dispense water steadily. Therefore, if yours is sputtering, it indicates that something is not going right.

If you notice sputtering from your KitchenAid refrigerator, there may be air in the water line. To reduce sputtering, dispense a gallon of water or until the sputtering stops.

The air might get trapped in the water lines when you are changing the filter. That’s why filling the replacement filter with tap water is essential before installing it. Your fridge filter is made of a carbon media block that fits the shape of your filter. If you install the filter properly, the water runs through the carbon block. Sometimes, you might have to flush your filter more than once.

KitchenAid Fridge Water Dispenser Keeps Running

A water dispenser that keeps running can be so problematic. You would have to clean up the mess now and then. So if your KitchenAid fridge water dispenser keeps running, you need to troubleshoot the problem as soon as possible.

Generally, your KitchenAid fridge water dispenser would keep running when there is a problem with the water valve. It can also keep dripping if the tab is stuck in the open position.

The tab can get stuck in the open position when you put a cup against it, although it’s supposed to spring back once you move the cup. In other cases, it bounces back, but not all the way, causing the dispenser to keep running. Therefore, double-check to ensure that the tab is not in the open position.

If the tab is not open, your next step should be to check the water inlet valve. Check to see whether it’s broken. If you are unsure of the location of the water valve, refer to your KitchenAid refrigerator manual. The manual also outlines how you can inspect the water valve.

How to Reset KitchenAid Refrigerator Water Dispenser

KitchenAid refrigerators can go for years without any significant problems. However, you might be looking for ways to reset the water dispenser to fix minor issues.

Start by unplugging the fridge from the power source to reset your KitchenAid refrigerator water dispenser. Leave it unplugged for about 10 minutes. Then plug it back in. Alternatively, you can reset it using the reset button on the control panel.

It is worth noting that your fridge might take a few minutes for all functions to return to normal, so give it some time. It is possible to reset the water filter without interfering with the rest of the system. That is by hitting the reset button on the electric control panel. You can also reset the water filter light by pressing the Max Cool and Max Ice buttons simultaneously for three seconds.

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