There are a range of different Samsung Bluetooth speakers from speaker towers, soundbars, and stand alone Bluetooth speaker units. From time to time they have issues and either do not turn on, not pair, or not play any sound. In this article, I will cover how to troubleshoot a Samsung Bluetooth speaker that is not working.
As a general rule, begin by checking that it’s getting power, that it’s plugged in, and that it’s turned on. All Samsung Bluetooth speakers will have at least one light on it that will let you know that it’s getting power. After that make sure it’s paired via Bluetooth, and then do the steps below.
If your Samsung Bluetooth speaker doesn’t turn on at all even though it’s turned on the wall outlet may not be supplying power so check that the wall outlet is providing power but plugging in a different device into the same wall outlet. The steps beyond that are more involved so below I’ve provided various instructions for all of the more specific issues such as when it won’t pair.
Samsung Bluetooth Speaker Not Working (How to Fix/Reset)
There are a few different issues that can occur with Samsung Bluetooth speakers. However, generally once it’s paired and saved as a paired device it won’t have any issues. Below, is a rundown of the troubleshooting steps you should take if your Samsung Bluetooth speaker is not working.
Begin by making sure the wall outlet is supplying power by testing the wall outlet with a different device, and make sure the Samsung Bluetooth speaker is switched on. After that, make sure it’s paired to the audio signal device such as a phone or TV. Finally, make sure the volume is loud enough.
With many electronic devices that you pair to a Samsung Bluetooth speaker such as smartphones and TVs, the apps that run on them can freeze. And closing them and reopening them again is a fix that commonly works. For example, if you’re using an app like Spotify on your smartphone, you should force close it. Then reopen it.
Also, resetting the audio signal device like the smartphone or TV works a lot of the time to get a Bluetooth speaker to play the audio signal. As well as, turning the Bluetooth speaker on and off again. If it’s showing up as a paired device but it won’t pair when you try to pair it again, it won’t pair at all, or nothing happens, refer to the section below that explains what to do if you can’t pair your Samsung Bluetooth speaker.
Samsung Bluetooth Speaker Not Turning On
Some Samsung Bluetooth speakers need to be permanently plugged in, whereas others can be charged, and only need to be plugged in to be charged. Samsung Bluetooth speakers also have a power button. If you press the power button and it doesn’t turn on, here’s what you should do.
In general, it’s best to first check that it’s getting power. Do that by double checking both ends of the power cable are plugged in all the way. If you have another power cable that is identical try that instead, as the cable may be faulty. Then test if the wall outlet is supplying power.
Usually a smartphone charger plugged into a phone is the easiest. If you’ve verified the wall outlet is providing power and your Samsung Bluetooth speaker isn’t getting power you should contact Samsung support to have it repaired or replaced. Many electronic devices like Bluetooth speakers have a pinhole reset button.
This needs to be pressed in with a bent paper clip, or the tool used to open a sim card slot. However, based on reading through the owners manuals of Samsung Bluetooth speakers it appears that most don’t have one of these. They also don’t state any way to factory reset them. For example, this official owners manual for the Samsung SWA-8500S Bluetooth speaker. Therefore, only a hard reset can be performed.
Therefore, after trying all of these steps if it’s still not working then contact Samsung support. It’s possible it’s covered under warranty, and therefore it can be repaired or replaced free of charge.
Samsung Bluetooth Rear Speakers Not Working
In a home theater system there are speakers located behind where you sit which are called rear speakers. Samsung has a range of rear speaker sets that work very well. If your rear speakers are not working this is what you should do.
Overall, first check that it’s getting power by making sure the power cable is plugged in on both ends, and test the wall outlet with another device to verify that it’s providing power. If it won’t turn on at all, then contact Samsung support. If it turns on but won’t play, do the steps below.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on August 25, 2022.
There is a LED light on Samsung Bluetooth rear speakers. If it’s all connected and working properly it will have a solid blue light.
- If it has a blinking blue light it’s not connected and is in connection standby.
- If it’s red there is a connection failure.
There are a range of complex steps that need to be done to get your Samsung Bluetooth rear speakers to work if it doesn’t have a solid blue light. It also varies by model. Therefore, you should find the owners manual for your specific model of speaker on the official Samsung website for the instructions, or refer to your paper manual if you still have it.
If you have a solid blue light but no audio is coming out, then make sure the speakers are turned up loud enough. Then try restarting all of the devices involved such as the receiver, TV, soundbar, and all of the speakers by turning them off disconnecting them from the power, plugging them back in, and turning them back on again. Many Samsung Bluetooth speakers also have unique settings such as ‘Group play mode’ and ‘Stereo group mode’.
If it’s set to the Group Play instead of Stereo Play it can cause the rear speakers to not produce any sound. Refer to your owners manual as well to see if your Samsung Bluetooth rear speakers have these settings, and if so go through the set up instructions to double check everything is set up correctly.
When it’s not that, then it can be the way they are connected to your receiver. In which case, you should refer to the owners manual for your receiver to make sure everything is connected the right way.
Samsung Bluetooth Speaker Not Connecting/Pairing to TV
For Samsung Bluetooth speakers to work with a TV they first need to be paired. Pairing devices with Bluetooth is very easy but can have issues where it won’t pair, or won’t connect after it has been saved as a recognized device. This is what to do if your Samsung Bluetooth speaker is not connecting or pairing to your TV.
As a general rule, make sure that both devices are in pairing mode. If your Samsung Bluetooth speaker has been paired previously to the TV, then delete it as a saved device, and pair it as a new device. If it still won’t pair, restart your TV, and your Samsung Bluetooth speaker.
The other issue can be that the speakers are too far away from the TV, or there are other Bluetooth devices that are close to the TV that are causing interference. If there is, try spacing out the different Bluetooth devices where possible. But, in most cases it’s because of a minor glitch with the TV, or Bluetooth speaker and restarting them, and removing the device and re-adding it will fix the issue.
To restart your Samsung Bluetooth speaker and the TV, turn them off, then unplug them at the wall, and wait about 10 seconds. Then plug them back in, and turn them on again. Many Samsung Bluetooth speakers have two different modes for connecting a Bluetooth device.
There is ‘Bluetooth ready’, when Bluetooth is turned on, and ‘Bluetooth pairing’ mode. It’s possible it’s in Bluetooth ready mode instead of Bluetooth pairing mode. Refer to the owners manual to see how to switch between the different modes for your specific Samsung Bluetooth speaker.
Samsung Bluetooth Speaker Not Connecting/Pairing to Phone
Playing music from your smartphone on a Bluetooth speaker is a popular way to use a Bluetooth speaker. But, when you try to pair a Bluetooth speaker to your phone it can not work, or it can not find your Samsung Bluetooth speaker. This is how to troubleshoot this issue and get it to work.
Overall, first check that the Samsung Bluetooth speaker is in pairing mode. If you previously paired it and it’s saved as a trusted device in the Bluetooth settings on your phone, then delete it and re-pair them again. After that if it still won’t pair, restart your phone, and the Bluetooth speaker.
Samsung Bluetooth Speaker Keeps Disconnecting/Cutting Out
While a Samsung Bluetooth speaker is playing the audio can cut out every 10 seconds, and get quieter and softer when there is a poor Bluetooth signal. It can also disconnect completely from the device that’s playing audio such as a TV or smartphone. Here’s a summary of why this happens, and how to stop it from happening.
As a general rule, it’s not close enough to the other device. Bluetooth range is 30 feet (10 meters), but in practice this range can be considerably shorter because of interference from other devices. Move it closer to the device it’s paired to, and if it’s still cutting out do the steps below.
How to Reset Samsung Bluetooth Speaker
Restarting and resetting electronic devices like Bluetooth speakers is a very effective way at fixing any issue with them. Below is how to reset a Samsung Bluetooth speaker specifically.
As a general rule, only a soft reset can be performed by turning it off, disconnecting it from the power, plugging it back in, and turning it on again. Most Samsung Bluetooth speaker owners manuals do not have any information about how to factory reset or reset them.
However, this method is applicable to all electronic devices and therefore works for a Samsung Bluetooth speaker.
Overall, check that your Samsung Bluetooth speaker is plugged in properly to the wall outlet by inspecting both ends of the power cable. Also, check the wall outlet is supplying power by plugging a different device into it. Below is what to do if it won’t power on, and how to fix pairing issues.
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ReadyToDIY is the owner of this article. This post was published on August 25, 2022.