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Samsung Soundbar Remote not Working

Samsung is well known as a leader in the production of high-quality audio equipment. A Samsung soundbar is a larger-sized variation of a surround sound system that has multiple speakers. Soundbars can be mounted either above or below a display device such as a computer screen or a TV screen for watching TV or for gaming. When your Samsung Soundbar Remote is not working, it can throw off your entire family’s TV viewing and gaming routines and cause utter chaos in your household. Luckily, there are several common causes of your Samsung Soundbar Remote not working which can be easily investigated and then remedied.

If your Samsung Soundbar Remote is not working, open up the battery compartment and remove both of the batteries. Then, press down on any button on the remote for about twenty seconds. Then put the batteries back into the remote and test it to see if it is working properly.

Holding a black remote

If your Samsung Soundbar Remote is still not working, try using a digital camera to test the functioning of the Remote. First, turn the camera on. Then, go ahead and aim the Samsung Soundbar Remote at the camera lens at a distance of around ten inches.

Now, press any button on the remote and observe carefully to see if you see the Infrared beam from the Remote as it flashes on the screen of the digital camera.  If the Infrared light of the Remote can be seen  on the camera’s LCD screen, it indicates that the Samsung Soundbar Remote is working properly.

Samsung Soundbar Remote Volume Not Working

Holding a remote while pointing in the soundbar

If you are utilizing a Samsung Soundbar, your Samsung Soundbar Remote is critical in making sure you have an adequate level of sound for your viewing and listening enjoyment. If your Samsung Soundbar Remote volume is not working, especially if you have a different brand of TV, it could be due to an issue with the audio output of your TV or with your TV’s audio settings.

If your Samsung Soundbar Remote is not working and the remote’s volume is not working, on your TV’s remote, go to Settings. Go to Sound and then go to Sound Output. You will see the Samsung Soundbar now showing as an option. Select it and then use the TV remote to increase the soundbar’s volume.

If this does not solve the problem, go to Sound Settings on the TV. Then select Additional Settings and Digital Audio Out and then change Audio Format to Dolby Digital.

You can also try doing a factory reset of your Samsung Soundbar and TV.

Samsung Soundbar Remote Battery Cover Stuck

Frustrated man holding a remote

If you need to change the batteries of your Samsung Soundbar Remote and the battery cover is stuck, it becomes a nasty conundrum that is frustrating and aggravating. The last thing you want to do is to try to force the battery cover open and risk cracking it.

If your Samsung Soundbar Remote is not working and the battery cover is stuck, press down with both of your thumbs in the area of the remote that is slightly depressed. Be sure to push down while pushing toward the end of the remote with even pressure to release the cover so that you can remove it.

Samsung Soundbar Remote Turns on Neighbors

Flatscreen tv with sound bar below

If you find that your Samsung Soundbar Remote is turning on your neighbor’s devices, this can bring on a world of tumult. No one has neighbors who want to have their MacBook or PC or TV turned on at random times by their “friendly neighbor.” Luckily, there are several convenient remedies to solve this issue.

If your Samsung Soundbar Remote is not working and the remote is turning on neighbor’s devices, press down once on the Auto Power button on the remote. As you press on the Auto Power Button, the Samsung Soundbar will change from Power Link On to Power Link Off.  

Samsung Soundbar Remote Won’t ID Set

Frustrated man holding a remote

When you ID Set your Samsung Soundbar Remote, it means that you have successfully connected the subwoofer to the soundbar. Not having this connection is extremely frustrating and aggravating, but it can be easily resolved.

If your Samsung Soundbar Remote is not working and the Remote won’t ID set, turn the soundbar off.  Then press on the Volume or Up button on the soundbar’s remote. Hold this button down for about six seconds until you see the message of ID Set on your Samsung Soundbar Remote.

Samsung Soundbar Remote Always Turns on Soundconnect

Flatscreen tv with sound bar below

Soundconnect enables you to connect your Samsung TV to your Samsung Soundbar wirelessly via a Bluetooth connection. If this connection is problematic, you can try reinstalling the Soundconnect feature.

If your Samsung Soundbar Remote is not working and always turns on Soundconnect, navigate to Settings on the Smart Hub Panel. Then go to Settings and select Sound. Now select Expert Settings and then Wireless Speaker Management.

Select Add TV Soundconnect and then choose On. Finally, select Source on the Samsung Soundbar Remote in order to change the mode. Then set the soundbar to TV mode.

Samsung Soundbar Remote Sensor Not Working

Flatscreen tv with sound bar below

If your Samsung Soundbar Remote Sensor is not working, it means that you are unable to change channels or control the volume level. This, of course, will affect your family’s ability to see their favorite shows on TV and will cause family disruption. Try these simple troubleshooting steps to try to resolve this problem.  

If your Samsung Soundbar Remote is not working and the remote sensor is not working either, first try replacing the batteries in the remote control. Then, make sure there are no obstructions between the Samsung Soundbar Remote and the TV.

Clean the front of the remote with a soft, clean cloth and then try to use the remote again.

You can also test the Samsung Soundbar Remote Sensor by pointing the remote at a digital camera and then checking the LCD viewfinder to see if an infrared signal is being sent.