One of the benefits of having a smart TV is access to the app store. If your Samsung TV is no longer allowing you access, here are some things you can do to fix it.
The best way to start your TV App Store working again is to perform a reset on the TV. You can do it from the remote control. With the TV turned on, press and hold the power button. Continue to hold the power button while the TV turns off and back on again. This will refresh the memory, clear the memory cache and will often start the app store working again.
As is the case with many electronic devices, there are numerous issues that could block the app store from operating. You can consider some of the other options below that will help you to get your TV working at optimum levels.
Samsung TV App Store Not Working
The process that we discussed above is known as cold booting the TV. The easiest way to do it is as described, using the remote control.
It is also possible to cold boot the TV using the buttons on the TV directly. Use the following steps to complete it:
1. Start with the TV turned on
2. Unplug the TV from the wall
3. Wait up to 10 minutes
4. Plug the TV back in
5. Push the power button
Those simple steps will refresh the memory cache and will release anything that is stopping the TV app store from working. It’s an easy way that Samsung has built in to get things working smoothly on the TV again.
Update the Software – From time to time, an update to the software on the TV is available. This includes updates to the firmware, which can be accessed through the settings menu.
Navigate through the settings menu to find any updates that may be available. Some will apply automatically but others will require your permission before the update occurs.
Anytime you are experiencing problems with the TV, do a check on the TV software. Updating the software will often help to correct any issues you are experiencing.
Delete the app – If the app store stopped working after you downloaded a particular app, you may need to delete it. You can do so after a cold reboot.
Deleting the app will often help the app store to start working again. You can try to download the app and see if you can get it to work properly again. Otherwise, you will not be able to use it.
Reset Smart Hub – One other option is to reset Smart Hub, which will often help to restore the app store completely.
1. Locate the home button on your remote control and press it.
2. The directional pad will help you navigate until you are on the settings menu.
3. Find support and select it
5. Choose Device Care >> Self Diagnostics >> Restart Smart Hub
6. Enter your TV pin
This process will restart Smart Hub. It is also going to log you out of any apps you are currently logged into on the TV.
Samsung TV App Store Not Opening
If you can see the app store but your Samsung TV is not opening it, try the following solution to get it fixed quickly.
The easiest method for opening up the app store when it doesn’t want to open is to reset the TV. You can perform this from the remote control by holding down the power button and continuing to hold it while the TV shuts often turns back on again. You can also unplug the TV and plug it back in after a few minutes. This will reset your memory cache and give you access to the Samsung TV app store
There may be other solutions that can help when the app store is being particularly difficult. The following are some of the options that have helped people in the past:
Changing your country code may be the easiest way to fix the problem. In most cases, you will be listed in the United States but if you choose another country code, it may give you access to the app store. You can then restore your country code to the United States.
If you still don’t have access to the app store, you can update Smart Hub while you are still in the other country code. Doing so will perform an update to Smart Hub and give you access to the store.
It may be necessary to cold reboot the TV after you have updated Smart Hub. With the TV turned on, unplug it from the wall and wait a few minutes before plugging it back in again. When you turn the TV on using the power button on the TV, the update will be complete.
Samsung TV App Store Blank Screen
If you are trying to get into the Samsung TV app store but are seeing a blank screen, it is frustrating. Fortunately, the fix is typically easy.
The primary way to fix a blank screen in the Samsung TV app store is to update the TV software. Some software may be applied automatically but others will require permission. You can navigate through the settings to support > software updates. Look for any available updates and apply them.
A cold reboot may also help to get things working again. This can be done by using either the remote control or the buttons on your Samsung TV.
Cold Boot with Your Remote – This is the easiest option for most people but you must use your Samsung remote if you have it available. Start with the TV turned on and press the power button.
Continue to hold down the power button on the remote control while the TV turns off and eventually, turns back on again. At this point, the cold boot is complete.
Cold Boot without a Remote – You can also perform a cold boot by using the TV directly. Start with the TV on and unplug it from the wall.
You will have to wait at least 30 seconds but you may need to wait up to 10 minutes for it to fully work. After waiting, plug the TV back in and wait for it to boot up.
After pressing the power button on the TV to start it, the cold boot process is complete.
One other possibility is to check the network connection. You can do this in the settings menu and if any problems are recognized, restart the router at your home.
Samsung TV App Store Not Downloading
If you are trying to download apps on your Samsung TV and it is not working, try the following to fix the problem.
The top reasons why Samsung TV apps will not download are because of Internet connection and issues with the streaming plan. To check your Internet connection, browse through the settings to the network connection. If there is a red X on the line between the box and the planet, the Internet is experiencing problems. You can try restarting your router.
The other issue is for your streaming plan to be inadequate. You have to have a proper streaming plan for certain apps to be downloaded.
In this case, the app may even download but it will not seem as if it is working because you don’t have the access to stream information. Check each app for the proper settings.
One other thing you can check is the TV firmware. Make sure that the TV is updated and after applying the update, the app store may be working again.
Samsung TV App Store Not Showing
It is frustrating when you try to find the Samsung TV app store and it is not showing. Here’s how to fix the issue.
Smart Hub is often at the root of any problems you are experiencing with the Samsung TV app store. You must have Smart Hub installed and updated in order to download any apps. If Smart Hub is installed, it may need to be refreshed so that it works properly.
The app store is where you find and download any apps to your smart TV. Smart Hub allows you to install because it is the interface that works between the TV and the end-user, you.
If Smart Hub is installed and working properly, you may be experiencing Internet problems. There may also be restrictions by local authorities keeping you from installing certain apps.
Samsung TV App Store Can’t Access
Are you having trouble accessing Samsung TV App Store? Try the following solutions to fix the issue.
Resetting the TV will often fix the problem because it clears the memory cache and any of the apps that are causing problems. You can reset the TV by having it turned on, unplugging it, and then plugging it in after at least 30 seconds. Once you push the power button on the TV, the process is complete.
Network settings can also be at the root of any issues with accessing the Samsung TV app store. If you don’t have Internet access or if the Wi-Fi is not working, you need to correct the problem.
Resetting the network is often the easiest way to do this. Unplug your router, including any wires, and wait a few minutes before plugging it back in again.
It may take your router a few minutes to fully boot up and connect.
Anytime the Samsung TV app store is not working, you can reset it by cold booting the TV. From the remote, press the power button and hold it while the TV turns off and back on again. From the TV, start with the TV on, unplug the TV, and then plug it back in after 30 seconds. The process is now complete and your app store should be working.