Hulu is a video on demand service that allows subscribers to access thousands of different shows and movies through one simple application within their Samsung TV. What then do you do if you go to open the Hulu app and notice it is no longer working?
If the Hulu app on your Samsung TV is not working, try resetting the application, reboot the TV, check that you have a sufficient internet speed, be sure you have a TV model that supports the application, update the app and the TV, and be sure you are properly installing the application.
For many Samsung TV owners, Hulu is used as a replacement for a standard cable or satellite service. Even for those that are using this streaming service as a supplement to what they currently have, it is incredibly inconvenient when the application simply refuses to function. If you have a problem with Hulu on your Samsung TV, continue reading to identify your issue and find a solution that will get Hulu back into working order.
Samsung TV Hulu Not Working
If you turn on your Samsung TV and either manually navigate to the Hulu application or you press the Hulu icon on your remote control, it would not be over presumptions to assume that the app should work without issue. However, as with most technologies, there are going to be moments when they fail. If you click on the Hulu application within your Samsung TV and notice that it is no longer working, what is the solution?
12 Things To Try To Fix Hulu Not Working on Your Samsung TV
Access Hulu on a Different Device
Sometimes Hulu’s service could be down for maintenance, to eliminate this possibility try accessing Hulu.com on your smart phone or computer. Log in and see if you can watch a show or two. If you are able to access Hulu’s service through Hulu.com you’ve eliminated the chance that Hulu’s service is down for maintenance. Go to the next step to further troubleshoot Hulu on your Samsung TV.
Check Network Status of Your Samsung TV
Make sure your Samsung TV still has internet connection. You could go to another App (like YouTube) to see if YouTube works or you could go to the Device Care section of your Samsung TV to run a connection test.
To do a connection test on your Samsung TV, please go to General Options, then find Network, then Open Network Settings, then Wireless/Wired, then Select Your Network – Samsung TV will show you if you have an internet connection. This process is shown in our ready to diy video below.
Cold Restart Your Samsung TV for 60 Seconds
Sometimes Hulu App on Your Samsung TV enters a weird state, simply turning your Samsung TV off is not enough since the TV goes into a standby mode.
To complete cold restart your Samsung TV, turn off your Samsung TV and unplug it from the outlet for 60 seconds. You allow your Samsung TV to restart completely and reload all the apps. This will allow the Hulu App to get a fresh restart. If this doesn’t make your Hulu work please checkout the next step.
Clear Your Hulu App’s Data and Cache
It is possible that your Hulu App’s data or cache has become corrupted causing your Hulu App not to work on your Samsung TV. If this somehow happens you can clear your Hulu App’s Data and Cache.
To clear data and cache of your Hulu App, enter your Samsung TV options and go to the Support Tab. Find Device Care, then go to Manage Storage section and look for your Hulu App. Once you Hulu, click on View Details and you’ll see two buttons one to clear Data and another to clear Cache, click both to clear data and cache. This process is shown in our video below.
Delete Unused Apps to Free Up Storage Space in Your Samsung TV
Like most modern devices, a Samsung TV relies on system memory to operate optimally. If your system memory is running low it could cause your Hulu App to not work correctly. It’s a good idea to do some house keeping from time to time to clean up unused apps to free up storage space on your Samsung TV. If you are ready to diy we’ll show you how below.
To delete unused apps on your Samsung TV, go to your TV Options and then to Support. Then look for Device Care, then Manage Storage. Select the unused Apps you’d like to delete, then click the delete button on top, this should delete all selected Apps – don’t worry you can reinstall next time if you need a specific app. (I’ve recorded a short video to show you this process.) Try accessing your Hulu App and see if it work.
Turn on Auto Update to Update Your Hulu App on Your Samsung TV
It is possible that you or someone in your household turn off Apps Auto Update. If that’s the case, Hulu might have updated their App and you are using their old App which is no longer working.
To make sure your Hulu App is always up to date, make sure to turn on Auto Update. To do this, click the Home button on your remote, go to the Apps icon. On top of the Apps screen you’ll see whether or not your Auto Update is on or off, if it’s off be sure to turn it on. This process is shown in our video below.
Make Sure You Log Out Your Hulu from Other Devices
Hulu allow users to use Hulu on any number of device but only allow a user to stream on two devices simultaneously. If you have multiple devices using Hulu it might be showing you an error. Maybe you have a few family members using Hulu on other devices or you or your family member stayed on an AirBnb and log in to one their TVs and forgot to log out and perhaps someone is using it.
To log out your Hulu account from all devices, login to your Hulu account, Under Privacy and Settings, select Protect Your account and follow along the prompts to log out from all devices.
Reinstall Your Hulu App
Maybe you already cleared the data and the cache of your Hulu App and even made sure your Auto Update Apps is on. But for some reason your Hulu is still not working on your Samsung Tv. You can try to reinstall your Hulu app because sometimes the App itself corrupted while this is not common it’s possible.
To reinstall your Hulu App on Samsung TV, go to your Samsung TV Home page, look for the Apps icon. Find Hulu in the App screen. Once you are on the Hulu App, you can scroll down and you’ll see an reinstall item. Click that you’ll see a circular reinstall status that will show 100% once it’s done. This process is show in our video below.
Update Your Samsung TV Software
At this point, you’ve tried quite a bit and still your Hulu app is still not working on your Samsung Tv. The Samsung TV like many devices is just a computer and sometimes the software is just outdated and it’s causing a conflict with the App in which case if there is an update we have no choice but to take it.
To update your Samsung TV software, fire up the options page of your Samsung TV. Go to support and find the Software update menu item, click that and select Update Now. Sometimes your Samsung TV is already up to date but if not then you just got the new version and you can try to launch your Hulu App to see if it now works or not. This process is shown in our video below.
Reset Samsung TV Smart Hub
In the past, there has been several incompatibilities with Samsung TV’s smart hub with different Apps. That’s why I recommend resetting your Samsung TV Smart Hub if you’ve already tried several suggestions above.
To reset your Samsung TV Smart Hub, launch the options page of your Samsung TV, go to Device Care, then look for the Self Diagnosis at the middle bottom of the screen. Click that and you’ll see a few items that includes Reset Smart Hub. Click Reset Smart Hub and provide your pin, if you haven’t changed it before it should be 0000. This process is shown in our video below.
Turn Off Auto Run Smart Hub and Auto Run Last App
The autorun Smart Hub and autorun Last app feature of Samsung TV has caused a few problems in the past with different apps. This is the reason turning off autorun Smart Hub and Last app is a suggestion here. As the name implies, autorun will run Smart Hub and the Last app if turned on at start up, sometimes this causes problems and turning this off will eliminate the possibility that this feature is causing the issue.
To turn off autorun Smart hub and autorun Last app, launch the Samsung TV options page, go to the General section and find Smart Features. Inside Smart Features you’ll see these two options, turn them off if they are on and cold restart your Samsung TV and try your Hulu app again. This process is shown in our video below.
Reset Samsung TV to Factory Settings
Samsung TV reset to factory settings is really the last resort. One of the suggestions above should have fixed your Hulu App. But if it still didn’t work then it’s time to reset your Samsung TV back to factory settings.
To reset your Samsung TV to factory defaults, launch your Samsung TV options page, go to the General section then go to Reset, it’ll tell you that you are about to reset settings to factory defaults. You will need to enter the pin to so, if you haven’t changed the pin, it should be 0000. Once you do a reset, try your Hulu App it should work at this point.
Call Samsung TV support at this point, if your Hulu app still doesn’t work.
Samsung TV Hulu Crashing
If you need more of a specific fix than something as general as previously discussed, you may be looking for a solution that will stop Hulu from crashing. If you are able to open the application with ease on your Samsung TV, you may be thinking that you are free and clear of any future issues. However, some Hulu users have experienced problems with the app crashing, which is addressed in the next paragraph.
If Hulu on your Samsung TV keeps crashing, the TV itself may need to be rebooted. To reboot your Samsung TV, press and hold the power button of the remote control until you are able to see the Samsung logo on the screen (5-7 seconds). Wait for the system to reboot then try the Hulu app once more.
Samsung TV Hulu App Not Loading
When you go to access the Hulu app on your Samsung TV, there may be a very brief moment where the application loads before you are able to access all of its features. If you open the application and notice that it will not load at all, this means that you have no way of getting into Hulu from your Samsung TV. If the Hulu app on your Samsung TV is not loading, what do you do to get the process started and completed so you can use the app without problem?
If the Hulu app on your Samsung TV is not loading, your internet speed may not be fast enough to support the application. You will need to conduct a speed test, go to the speed test app within your TV, perform a test, then see if the speed is at least at 8.0 Mbps or 16.0 Mbps for 4K content.
Samsung TV Hulu Not Supported
With any smart TV, many owners are under the impression that they will be able to support any type of application that exists, including Hulu. You may have just purchased a new (or new to you) Samsung TV with the expectation that Hulu will be available, but when you go to download the application, it reads that Hulu is not supported. What then do you do if you have this service, but you cannot access it from your Samsung TV?
If Hulu is not supported on your Samsung TV, it could be your TV truly does not support the Hulu application. If you have a TV model that is older than 2016, the application may not be available to you depending on the model. If you have a Samsung TV newer than 2016, Hulu should be supported.
Samsung TV Not Updating Hulu App
The beauty of various application updates is that, through these updates, bugs are corrected, new features are made available, and the technology within them remains compatible with your Samsung TV. Some systems are set up to automatically update apps once a new update is received, but at times, these can be stalled. If you find that your Hulu app will not update, read below for a solution.
Copyright protected content owner: ReadyToDIY.com and was initially posted on May 21, 2021.
If the Hulu app on your Samsung TV is not updating, this may mean that there simply is no new update to be installed. To check and see if there are any available updates for Hulu, simply open the app and see if a new update automatically installs. If this does not happen, no update is needed.
This article first appeared on readytodiy.
Samsung TV Hulu Keeps Restarting
If you notice that there are either no available updates or the Hulu app on your Samsung TV has just completed an update, you may move forward with the idea that nothing can go wrong within the app. Although this would be ideal, some Hulu users have experienced problems with the application continually restarting. When they are within the app, it will close out and restart without any prompting, causing a serious interruption during their viewing time.
If the Hulu app on your Samsung TV keeps restarting, it may be beneficial to check for and install any firmware updates on your Samsung TV. To do this, select ‘Settings’ > ‘System’ > ‘System Update’ > ‘Check Now’ > then click ok to begin the installation of any new updates.
Hulu Won’t Install on Samsung TV
It was previously mentioned that Samsung TV models that are older than 2016 may not be able to support the Hulu app. However, if you have a newer TV or can confirm that your Samsung TV does support Hulu, why are you having issues with installation? If you are in the middle of trying to install the Hulu app but are met with quite a bit of trouble, read below to find just what to do to get the application up and running on your Samsung TV.
Copyright article owner is ReadyToDiy.com for this article. This post was first published on May 21, 2021.
If Hulu won’t install on your Samsung TV, be sure that you are following the proper installation steps while also checking that your internet is working and up to speed. To install Hulu, press ‘Home’ > ‘Apps’ > type ‘Hulu’ in the search option > click on Hulu and then proceed with the download.
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ReadyToDIY is the owner of this article. This post was published on May 21, 2021.