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Samsung TV Sonos Not Working

When it comes to watching TV, not only do users want a crisp and clear picture on their screen, but they want the sound to follow the same exact pattern, which is why many Samsung owners connect a Sonos speaker. If Sonos is not working with your Samsung TV, what can be done?

If your Samsung TV and Sonos system aren’t communicating, it’s often due to an HDCP error caused by a compatibility issue between the TV’s HDMI ARC port and the Sonos device. To fix this, connect the Sonos speaker through an optical adapter instead of HDMI, ensuring a smooth audio transmission.

Holding a remote while pointing at the TV

Imagine trying to plug a European appliance into an American outlet without an adapter – that’s essentially what’s happening when your Samsung TV and Sonos system refuse to play nice. The solution is as simple as using the right kind of adapter in our analogy. Similarly, if the issue persists, check the audio output settings on your Samsung TV. Sometimes, the TV is set to output audio in a format that Sonos doesn’t support. Dive into the TV’s sound settings and switch the audio output to PCM or Dolby Digital. This adjustment can bridge the gap between your devices, much like finding the correct plug for that European appliance.

Another culprit might be outdated software on either your Samsung TV or the Sonos system. Keeping your devices up-to-date is crucial for compatibility and functionality, akin to ensuring all the ingredients for your dinner party are fresh. If the software is outdated, the connection between your devices might fail. To fix this, simply update the software on both your Samsung TV and Sonos system. This step can often resolve the issue, ensuring that your entertainment setup works seamlessly, much like how updating your recipe book can guarantee a successful dinner party.

Samsung TV Sonos Not Working

Sonos speakers are able to bring a clear and clean sound straight to your Samsung TV with a simple setup and connection. Once completed, you should be able to enjoy the picture on your Samsung TV while also being surrounded by incredible sound. However, if you notice that your Sonos speaker is suddenly not working, you need a solution to get things back into working order again which can be found below.

If your Samsung TV Sonos is not working, be sure that you have the correct sound output selected on your TV. To do this, press the ‘Home’ button on your remote control and go to ‘Settings’ > ‘Sound’ > ‘Sound Output’ > then select ‘External Speaker’ so your Sonos speaker will be recognized.

Samsung TV Sonos Not Connecting

Frustrated man while watching blank tv

Sonos speakers are designed in a way that you have to connect them to your TV in order to get them to work in tandem with the picture on your screen. This is a rather simple process that only takes a few steps, but if one of those steps is done incorrectly or is missed, you may be looking at a speaker that will not connect to your TV at all. If you have a Sonos speaker and it is not connecting to your Samsung TV, take a look below to find out how to get it connected.

If your Sonos speaker is not connecting to your Samsung TV, be sure that you are following the proper steps for setup. To set up and connect a Sonos speaker, physically connect the speaker to your TV and open the Sonos app on your phone. From here you will complete the setup process.

Once you have the app opened on your mobile device, you will click on ‘Settings’ and then select ‘Add a Sonos Component.” To add your Samsung TV, press the ‘Mute’ button on your phone as well as the ‘Volume Plus’ button and you will be met with a message that reads “You are now ready to choose the room the PLAYBAR will be used in” and will then select ‘Next.’ Select the room you want to use the speaker in and play any surround speakers if there.

If you do not have surround speakers, skip this step and allow the app to check for updates. Once done, click ‘Next’ when prompted to connect optical cables, as this is already done, turn on a show on the TV and click ‘Next,’ disable your TV speakers through the steps given, then set up your TV remote to work with Sonos.

Samsung TV Sonos No Sound

Couple confuse while watching Tv

When it comes to any sound system that is connected to your Samsung TV, there is always a chance that glitches will surface and the sound will either briefly lag or go in and out before correcting itself. If you have a Sonos speaker and have a few bumps in the road as far as performance goes, you may not be too concerned. However, if you turn on your TV and realize that no sound is coming from the speaker for an extended amount of time, what can you do?

If no sound is coming from your Sonos speaker on your Samsung TV, unplug the speaker from the TV and complete a power cycle on the TV. To do this, unplug the TV directly from the power outlet and allow it to sit for 3-5 minutes. Plug it back in, then connect the speaker to the HDMI ARC port.

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Copyright protected content owner: and was initially posted on August 3, 2021.

Sonos Not Turning Off Samsung TV

confused woman while sitting on the sofa

If you have a Sonos Beam connected to your Samsung TV, you have the ability to control a few functions of your TV through a voice-activated system. Two of these controls are being able to turn the TV on through voice activation and being able to turn the TV off as well. This can be incredibly handy when you either can’t find the remote or simply want to save a little time as you walk away from the TV, but what do you do if your speaker won’t turn the TV off?

If your Sonos speaker will not turn off your Samsung TV, try cold booting your TV. To do this, press down the ‘Power’ button on your remote control and hold it down until the screen turns off and back on again. Once the screen is back on, try once more to turn off your TV using your Sonos speaker.

Samsung TV Not Recognizing Sonos

Couple confuse while looking at each other

In order for a Sonos speaker to work along with your Samsung TV, you must connect the speaker to your TV through a few essential steps (see previous section, “Samsung TV Sonos Not Connecting” for the step-by-step process). Once this process is complete, your TV will then recognize the Sonos device and you should be able to move forward with using your speaker without issue. If your TV won’t recognize the speaker though, what could be the problem?

If your Samsung TV is not recognizing your Sonos speaker, remove the HDMI cable connecting the Sonos to your TV and then unplug the power cable from the TV, directly at the outlet. Wait for 30 seconds then connect each item back to where it belongs and see if the TV recognizes the speaker once more.

Samsung TV Not Detecting Sonos

Man disappointed while watching

Similar to your Samsung TV not recognizing your Sonos speaker is the issue of the TV not detecting the speaker once it has been set up. When this happens, the setup process typically completes, but once done, the TV does not detect that the speaker has been connected, rendering the speaker useless. If you have a Sonos speaker but your Samsung TV is not detecting the device, continue reading below to find a solution.

Copyright article owner is for this article. This post was first published on August 3, 2021.

If your Samsung TV is not detecting your Sonos speaker, be sure that your TV has been updated with any new software. To do this, press the ‘Home’ button on your remote control, ‘Settings’ > ‘Support’ > ‘Software Update’ > ‘Update Now,’ and allow the update to download and install.

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ReadyToDIY is the owner of this article. This post was published on August 3, 2021.

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