Skip to Content

Sony Earbuds/Headphones Not Connecting/Pairing (How to Fix)

Black earbuds in the table

While Sony earbuds appear to have a longer lifespan than wired headphones, they do suffer from Bluetooth connection problems from time to time.

It can be irritating when your earbuds or headphones don’t connect, so here are a few ways that you can fix the problem.

To fix your Sony earbuds connection problems, Sony has a standard way to make the connection. Press and hold the power button. After 7 seconds, the LED will flash red or green. Some products flash blue. Once pairing mode is engaged, you can release the power button.

There are slight differences in the way you pair your earbuds with Windows Pcs and laptops, Android devices, and iOS devices.

To connect to a Windows machine, press and hold the power button until the pairing lights flash. On your Windows device, open your Bluetooth and other device settings and select “add device”.

In the ”Add device” dialogue box, you can select the Sony earbuds, after which the earbuds will be paired with your PC or laptop. Each time you boot your Windows device, the earbuds will automatically pair without you having to make the connection manually.

For the iOS devices, you will find the Bluetooth devices under the status bar. If Bluetooth devices do not show up in the status bar, then you’ll have to turn that option on by going to the Control Center.

You will find the Control Center under the Apple Menu under Bluetooth Options. A toggle button turns the options on and off. You must turn it on to see the Bluetooth options in your status bar.

Once you have your settings sorted out, select the Sony earbuds and press connect. The earbuds will connect automatically and you will have the option to use them each time you log onto your iOS device.

Android devices have a Bluetooth setting available in the pull-down menu. Tap the Bluetooth option to open it and select whether you wish to switch it on. You will then see the Sony earbuds as an option to connect to. Tap the earbuds and your phone will automatically create the Bluetooth connection to the earbuds.

Your earbuds will then appear as an option to connect to whenever they are switched on and your Android Bluetooth is switched on.

Sony Earbuds/Headphones Not Connecting/Pairing to Mac

Black earbuds in the table

While Macs do have the option to connect to Apple AirPods, there are many iPhone users who use Sony earbuds as an alternative.

Unfortunately, they sometimes struggle to connect to the iPhone, so we’ve laid out exactly what you must do to pair your Sony earbuds to a Mac.

To pair your Sony earbuds or headphones for the first time with a Mac, turn on the headset or earbuds and it will automatically enter pairing mode. Alternatively, press and hold the power button for 7 seconds to enter pairing mode. The blue LED flashes twice and a “Bluetooth pairing” is heard.

You are now able to pair the earbuds or headphones with your Mac.

To ensure that the pairing process is quick and easy, make sure that the Mac is set to accept Bluetooth connections and that the earbuds are within 3 feet (1m) of the device.

Also, make sure that your earbuds are fully charged. Go to the Apple menu and under the Bluetooth option, you’ll see your Sony earbuds listed. Select them and pairing will happen automatically.

The earbuds will then be available as a Bluetooth option whenever you switch them on.

Sony Earbuds/Headphones Not Connecting/Pairing to iPhone/iPad

Black earbuds in the table

Despite the ease of operation, connecting Sony earbuds or headphones to an Apple device can sometimes be a chore.

This is usually due to the incompatibility of the operating system or settings that have not been changed to allow for Bluetooth connections.

When Sony earbuds or headphones aren’t connecting or pairing with an iPhone or iPad, check to see whether the Bluetooth option is selected in your Apple menu under Bluetooth devices. If it is not, and the earbuds refuse to connect, they may have been previously connected. Delete them and start again.

To delete the Sony earbuds or headphones from the list of paired devices, select the Bluetooth option on the settings screen. You navigate there from the home screen.

In settings, tap the information icon next to the device you wish to delete. In this case, it will be your Sony earbuds or headphones.

You then have the option to “forget” the device. This removes the earbuds or headphones from your iPhone or iPad and you can start the pairing and connection process again.

Sony Earbuds/Headphones Not Connecting/Pairing to Windows Laptop/Computer

White earbuds in the table

We all know how much of a problem the Windows operating system can be.

With all its bugs and errors, it is no wonder that one runs into problems when trying to pair Sony earbuds or headphones.

On the plus side, the way to fix the problem is fairly simple, and you can get progressively deeper into the settings if the Bluetooth pairing doesn’t work.

To connect and pair Sony earbuds and headphones with a Windows laptop or computer, press and hold the power button on the earbuds to enter pairing mode. On the laptop, press the Windows key and select the settings option. Under settings, select devices and then select Bluetooth and other devices.

Your Sony earbuds or headphones will appear in the “Add devices” option.

Once you have confirmed that the device is the one you wish to pair with, you can click on it and wait for a window to appear to confirm that your device is connected.

Before you initiate the connection and pairing process, turn up the volume of your computer. This will ensure that you hear any sounds or notifications.

Check that your Sony earbuds are within 3 feet (1m) of the computer or laptop, otherwise you won’t be able to connect.

While the Bluetooth driver that you’ll need to connect to the Sony earbuds and headphones are part of your Windows updates, the system may still require you to download compatible drivers.

You will need to access your computer’s manufacturer’s website to download the necessary drivers if Bluetooth is not working properly with the Windows drivers that come with your operating system drivers.

Sony Earbuds/Headphones Not Connecting/Pairing to Sony TV

Black earbuds in the table

Sony is one of the leading brands in the TV market, and as such, their Sony TV is a smart choice.

With Bluetooth technology providing high-quality sound, it stands to reason that the Sony earbuds and headphones should work well with their smart TVs.

This is not, however, always the case.

If your Sony earbuds or headphones do not connect to your Sony TV, then turn the Bluetooth on your TV off and then on again. You access this through the settings menu. This allows you to refresh the TV’s Bluetooth scan. Then restart your earbuds or headphones and allow the TV to scan the connection.

You will naturally have to put your earbuds or headphones into Bluetooth pairing mode by pressing and holding the power button for 7 seconds.

If the earbuds still do not pair, then switch the TV’s Bluetooth connection off again using the onscreen menu. Under settings, you may have to delete any previous pairing settings that the TV has in memory.

You should also delete your earbuds or headphones from the list of any other devices that are paired with them. This will make it less likely that the other device will interfere with the connection when you are trying to pair it with the Sony TV.

How to Fix Sony Earbuds/Headphones Not Connecting

Black earbuds in the table

While connecting your Sony earbuds or headphones will give you access to improved audio, they also allow you to cut back on the noise levels in your home or office.

But problems with your Bluetooth connection can leave you feeling frustrated and helpless.

To fix your Sony earbuds or headphones connection problems, you need to ensure that your earbuds are fully charged and that the device is no more than 3 feet (1m) away from your Sony earbuds or headphones. You must also have both devices in paring mode with the correct software installed.

Charging your earbuds or headphones is often overlooked and can lead to a frustrating waste of time. If your Sony audio devices are not fully charged, they may not be able to operate properly, leaving you frustrated with the process.

The next overlooked aspect of connecting Bluetooth devices is software compatibility and the latest firmware and drivers.

Make sure that the operating system that you are using can cope with Bluetooth connections from Sony devices. You can find this information on the Sony website. The Bluetooth Technology profiles that are supported will tell you if your computer will connect successfully with Sony earbuds and headphones.

If your device does not support the latest Advanced Audio Distribution Profile (A2DP) Bluetooth profile, then unfortunately, you will not be able to use your earbuds or headphones with the TV.

You may also encounter problems with pairing if your earbuds or headphones are paired with another device already.

You need to unpair and disconnect the earbuds and headphones from the other device, otherwise the Bluetooth connection may experience interference as the other device tries to pair with your earbuds at the same time as your TV is trying to connect.

Sony Earbuds/Headphones Keeps Disconnecting

Black earbuds in the table

You may think that once your Sony earbuds or headphones are connected to your TV or PC, then your troubles are over.

Unfortunately, you may encounter problems with your earbuds or headphones constantly disconnecting.

Here’s what you can do to solve the problem.

If your Sony earbuds or headphones keep disconnecting, you may have a low battery. Charge your earbuds and try to connect again. If you move more than 30 feet (10m) away from your device, it may automatically disconnect as the signal will be too weak.

There are other obstacles that will make it difficult for the Bluetooth connection to remain connected. If you have a large number of people moving about in front of your TV, then it is likely that the connection will drop.

This will also happen if you move behind a brick or cement wall. The Bluetooth signal is not strong enough to penetrate steel, brick, and cement. This will result in your Bluetooth connection dropping.

Copyright protected content owner: ReadyToDIY.com and was initially posted on August 7, 2022.

How to Fix Sony Earbuds/Headphones Keeps Disconnecting

confused man standing

One of the joys of owning Sony earbuds or headphones is the quality of the audio they provide.

This joy is short-lived when the earbuds or headphones keep disconnecting though. To fix the problem, we’ve highlighted the most reasons why it happens and what you can do about it.

When your Sony earbuds or headphones keep disconnecting, the first thing you should do is bring the device closer to your Bluetooth connection. The main reason that the Bluetooth connection drops is due to the distance being too long between the TV or laptop and the earbuds or headphones.

The maximum distance your Bluetooth earbuds or headphones should be from the TV or laptop is 33 feet (10 m). This is quite a long way and if you have any other interference in the room then it is likely that the connection will drop.

What is not often considered is the role other electronic devices play in Bluetooth interference. If you have many other electronic devices operating in the same room as your Bluetooth earbuds, then it becomes more difficult for the device to maintain its connection.

Copyright article owner is ReadyToDiy.com for this article. This post was first published on August 7, 2022.

Add to that the possibility of increased human traffic, as well as steel, brick, or cement walls and you will find that the distance from the TV needs to be much closer for a consistent signal.

So, to avoid your earbuds or heads from constantly disconnecting, keep yourself as close to the TV as possible.

The next issue you must deal with is the state of charge. Your battery needs to be as fully charged as possible to maintain a good signal. As soon as the battery starts to run down, you can get a loss of signal. This is especially true of older batteries that are not able to hold their charge for as long as newer batteries.

If you get into the habit of keeping your earbuds fully charged, then you will be less likely to experience a dropped Bluetooth connection.

If you have an older pair of earbuds, then consider updating the firmware. This newer software will allow you to enjoy improved performance and additional features. It also takes care of connection issues that have been resolved in the past.

Avoid pairing your earbuds and headphones with more than one device at a time if they are going to be switched on at the same time. By pairing your earbuds with multiple devices, the Bluetooth connection will constantly try to connect to the device that it can see. This sets up the situation where you may move slightly closer to one device or the other and your earbuds or headphones will change to the other device.

This can be very frustrating and is alleviated by deleting your earbuds from the pairing list on the device you are not using.

Related Articles

Sony Headphones Won’t Turn On/Off (How to Fix/Reset)

Sony Headphones Volume Too Loud/Low (How to Fix/Reset)

Sony Earbuds Have No Sound (How to Fix)

ReadyToDIY is the owner of this article. This post was published on August 7, 2022.

Sony Earbuds Won’t Connect To iPhone (How to Fix)