Skip to Content

Sony Earbuds Won’t Connect To iPhone (How to Fix)

I have used a number of Sony earbuds over the years and I have always enjoyed the sound they produce. I have also experienced problems with connecting them to my iPhone, and here are some solutions I found.

Sony earbuds can encounter iPhone connectivity issues due to various factors, including conflicts with the Sony companion app, customized button controls, and incompatible Bluetooth codec settings. These problems can cause interference, unexpected control behaviors, and connection failures.

Wireless modern earbuds

Sony App Conflicts

One of the benefits of using Sony earbuds is the fact that they come with their own companion app. It can make it easy for you to adjust the settings and the sound you hear but it can also cause problems with connectivity.

If you find that you are experiencing interference that is keeping the earbuds from connecting, you can force the Sony app to close. Rather than using it to connect the earbuds, try connecting them through the Bluetooth settings.

You may be able to continue using the Sony app after you are connected properly. If you continue to have problems, you may need to update the app or choose another app.

Button Controls

Another benefit of using Sony earbuds is the button controls. These are not available on every model, but there are times when you can configure them for your own personal likes and dislikes.

The problem is, there are times when you may customize the button controls and it will have an impact on your ability to connect the earbuds to your iPhone. This can be corrected, but you will have to reset the controls.

Check the manual for the specific set of instructions that will reset the button controls. When they are back to the default settings, you can reconnect the earbuds and then re-configure the settings if desired.

Bluetooth Codec

This is a rather strange issue but it is one that I have found affected my own earbuds and their ability to connect to my iPhone. This is also not something that is specific to every Sony earbuds model, but some will use an advanced Bluetooth codec.

This can be of real benefit for the sound and the use of the earbuds, but if it isn’t compatible with the iPhone, it is not going to connect.

You can change the codec settings by going into the Bluetooth settings for your iPhone. After selecting the earbuds in the list, change the codec to AAC. That should fix the problem.

Top Reasons Sony Earbuds Won’t Connect To iPhone

Wireless modern earbuds

The technology we use on a daily basis just keeps getting better and better. As it continues to change, however, we may also experience problems on occasion. One of those problems is if your earbuds will not connect to your iPhone.

Earbuds will not connect to an iPhone if you are having Bluetooth problems. You must have the devices in close proximity to each other and make sure they are fully charged. Once they are connected, you should stay within 30 feet of the connected device.

This is one of the options to consider when your earbuds are not connecting to an iPhone. We will consider a number of other possibilities, along with some that are specific to certain brands in the article below.

Fixes For Sony Earbuds That Won’t Connect To iPhone

Wireless modern earbuds

It can be a struggle to connect earbuds that just don’t seem to be compatible with our iPhone. In many cases, there is something specific going on that can be fixed, if you just take the proper steps.

The first thing to do to get the earbuds connected again is to diagnose the problem. Here are 3 different things you can check and perhaps even fix very easily.

1. Bluetooth Problems: Bluetooth technology is fantastic but there are problems associated with it as well. It has a limited range and it can experience interference if we have it in close proximity to other electronic devices.

To give the earbuds the best opportunity to connect to the iPhone, you should start with the two close to each other. Although Bluetooth has a range of 33 feet, if you have them within a foot or two for the connection process, it makes it a lot easier for them to connect.

You can continue to use Bluetooth once it is connected until the batteries are very low. For the connection process, however, it is best if the batteries are at full charge. This will give you the best opportunity to connect successfully.

2. Interference: One big issue that can keep earbuds from connecting to an iPhone is interference. We’ve already discussed the possibility that Bluetooth interference exists, but it can also occur for other reasons as well.

Inside of even the tiniest earbuds are magnets that align themselves and allow the earbuds to work properly. If there is a magnetic source nearby that is interfering with the earbuds, you will not be able to connect properly.

Any type of strong magnetic field can have this impact. This includes the possibility that some medical equipment is operating in the area or even if you are trying to use the connection somewhere near a microwave.

Large computer systems and other electronic devices can also impact the ability to connect earbuds to an iPhone. You can troubleshoot these things by moving away from the source of the possible interference and trying the connection again.

3. App Settings: There are almost an endless number of iPhone apps available to send sound to the earbuds. These include some very popular apps as well as others, which may provide some specific benefit.

If you are having problems connecting the earbuds, you should go into the app settings and see if there is something that should not be set. In fact, it is best if you simply set everything to factory default in the app and try connecting again.

Copyright protected content owner: and was initially posted on November 17, 2023.

App settings are usually for adjusting the sound and making it a more pleasurable experience. If certain settings are not established properly, however, it can keep the earbuds from connecting.

Common Reason Earbuds Won’t Connect To iPhone

Wireless modern earbuds

When iPhone accessories, such as earbuds, won’t connect it can be a very frustrating problem. You expect everything to work seamlessly, but what can be done when the earbuds won’t connect properly?

1. Perform a Restart: This is something that you will likely hear if you call tech support about the problem. They will tell you to restart the device, but they do it for a very specific reason.

If there are things running in the background that are interfering with the ability of your earbuds to connect, restarting the device will clear that issue and allow the connection to continue. Just make sure that you shut down the iPhone completely and leave it off for a few minutes before restarting.

Restarting the earbuds is also a good idea because they may have developed a temporary glitch that keeps them from connecting. Each earbud is going to have its own way of resetting. Some will be put back in the case and others may have a combination of buttons that are pushed.

If restarting the device and the earbuds does not work as expected, you can try restarting Bluetooth.

Check the owner’s manual for how to turn Bluetooth off and on for each device. You should also remove the earbuds from the accepted Bluetooth devices list on your iPhone.

After reconnecting Bluetooth on both the device and the earbuds, make sure that everything is in discoverable mode. This should allow them to reconnect seamlessly.

2. Software Update: One of the most important things to do is to keep up-to-date on any software you are using. On your iPhone, this includes iOS, which is sometimes updated to make major changes in the way things work.

If you are using a specific app to operate the earbuds and you are not getting a connection, you can try updating the software for the app as well. If necessary, delete the app and download a fresh setup.

Copyright article owner is for this article. This post was first published on November 17, 2023.

3. Firmware Update: Finally, there may be software that is running in the background to power the earbuds and you are unaware of it. Some earbuds will have firmware and when it updates, it may be to keep up with any updates to the iPhone’s operating system.

Go to the website associated with the earbud manufacturer and check for firmware updates. If there is one, download it and follow the instructions for updating the firmware successfully.

Related Articles

Sony Earbuds/Headphones Not Connecting/Pairing (How to Fix)

Sony Headphones Won’t Turn On/Off (How to Fix/Reset)

Sony Headphones Volume Too Loud/Low (How to Fix/Reset)

ReadyToDIY is the owner of this article. This post was published on November 17, 2023.

Sony Earbuds Have No Sound (How to Fix)