Skip to Content

Xbox Sound Not Working

Anybody that plays the Xbox realizes that it is more than just a game, it is an entire experience. Part of that experience is the sound and if your Xbox sound is not working, there are ways to get it back up and running again.

The primary reason why Xbox sound is not working is that the audio signal is not reaching the box correctly. It could be due to other devices that are connected to the Xbox that are not operating properly. It may also be the cables that connect the Xbox as well. Otherwise, it could be a problem with the voice chat feature.

White Xbox controller held in front of TV

As you can imagine, there are many different reasons why the sound may not be working. Checking the cables and other connections is an easy way to get things up and running in many cases but it is by no means the only option.

Work down through the other options we have for you below. You’re sure to find one that works well for you and your particular problem.

Xbox Sound Not Working

We will start at the top of the list of possible issues and work our way down through them. Each of these deserves at least a little bit of attention and you are likely to find something closer to the top of the list in many cases.

HDMI Connections – Like many other electronic devices, your Xbox depends upon HDMI to stay connected to the TV and any exterior devices as well. HDMI carries high-quality video as well as audio, so if there is a problem with the connection, the audio may not be working.

One of the most important things to look into is the possibility that the connection came loose. In order for HDMI to work properly, the cable has to be seated into the port tightly. If it is not tight for any reason, it may lose signal and the sound may not work.

In addition, there may be issues with the HDMI cable that would keep it from working. If there is any damage to the cable, especially if there are any wires exposed, the cable should be changed. Do not try to repair or HDMI cables that are damaged.

Finally, consider the possibility that you are using an outdated HDMI cable. Like many types of technology, HDMI has updated over the years so it is important to stay up with the latest.

If the cable you are using is more than a couple of years old, replace it. You may also want to try a different cable, just to test the one you have been using already.

Voice Chat – One of the enjoyable parts about playing an Xbox is the fact that we can connect with other players. We can use voice chat to listen to them and to receive instructions while we are playing a game.

If the voice chat isn’t working, it is going to limit your enjoyment of the game. It may even make certain games unplayable.

For the most part, a problem with voice chat is associated with your audio equipment. If you are using a headset, see if it has a mute button attached to the cable. That is a common reason why the sound goes off.

If the cable has become damaged or is twisted, it should be repaired or replaced. In most cases, a damaged cable will not be able to be repaired to the point where it works properly.

If you are not sure if it is your headset or other audio equipment, try plugging in another headset or speaker. If that headset or speaker works, it is likely an issue with your headset or the cable that connects it.

You might also want to try the following possibility for getting your sound connected again with voice chat.

1. Press the Xbox button on the controller

2. Select profile, settings, general, volume and audio

3. Select chat mixer

4. Choose the appropriate option

If you have your console connected to the TV with the A/V receiver, try the following.

It may be a connection issue and you will have to start up the equipment in the following order. First of all, start the TV, then the A/V receiver, and finally the console.

You will have to switch the input to the proper source. It may be necessary for you to go from one HDMI to another HDMI and back to the one you are using.

The A/V receiver should be started at this point.

Finally, after pressing the Xbox button on the controller, go into profile, settings, general, TV and display. Choose “Video Fidelity & Overscan’. Click on display and then choose HDMI.

Game/App – This is another possibility and at times, it can lead to the sound not working. If the game or app is experiencing a problem, whether temporary or with the coding, it may cause a problem with the sound.

It is rare for a game to be made that does not have sound at all. Try deleting the game or app and re-downloading it to see if the issue resolves.

Xbox Sound Won’t Come Through TV

Is Xbox sound not playing through the TV? It is often a problem with connections.

If the HDMI cable has become damaged or is not connected properly to the Xbox or the TV, the sound will not likely play. You may have enough signal to send the video from the Xbox to the TV but the sound will be an issue. Ensure that everything is connected properly and that the cable is free of any damage. Replace if necessary.

You might also be experiencing one of the following problems.

External Speaker – If you are connecting to an external speaker to run the Xbox sound, it may be a problem with the speaker and not with your game console.

An easy way to test this is to see if the speaker is working with the TV when watching a show or streaming one of the networks, such as Netflix. If the speaker is working, it is likely a problem with the console or the settings.

If the sound is not working when watching a show on the TV, then restart both the TV and the external speaker. Go into settings and make sure that the proper input is selected.

Network Issues – In some cases, we may be playing a game on our local console but there are network issues that keep the sound from working. This is rare, but it is worth looking into.

Copyright protected content owner: and was initially posted on November 8, 2021.

You can check the network by navigating the settings on the TV. If there is a network problem, you can restart the router. You might also want to ensure that the network is running properly on your Xbox.

Xbox Sound Not Playing

It can be frustrating when your Xbox sound is not playing. Try this to get it working again.

One common reason why the Xbox sound is not playing is that the TV connection is sent to DVI. In order to get the sound working again, you need to have an audio cable connected and you need to have the TV pointing in the right direction. This can be done through the settings menu on the TV.

The easiest way to connect the TV is to ensure that you are using HDMI or an appropriate cable. You can then get into the settings by pressing the Xbox button on the controller.

1. Select settings

2. Select display and sound

3. Choose video output

4. Enter the TV connection

5. Make sure that the settings are pointing in the right direction.

Xbox Sound Cutting Out/Turning Off

If your Xbox sound is cutting out, it is a frustrating experience. Try this solution.

There are two possible reasons why the sound is either turning off or cutting out temporarily. It is either due to the HDMI cord being damaged or outdated or it is an issue with the soundcard. In either case, something is going to have to be replaced in order to get things working again.

If the HDMI cable is damaged or outdated, it should be replaced. If you have another HDMI cable for your computer or another electronic device, you can try it to see if it works properly.

If the sound card in the Xbox has gone bad, it is an issue that is only likely to get worse in the future. Unfortunately, it may be necessary to send the Xbox in for servicing.

Xbox Sound Low

Is your Xbox sound low? Try making the following adjustments.

You may need to adjust the sound mixer in your Xbox to improve the sound volume. Enter the settings by pressing the Xbox button and go into display & sound. Choose Volume and then Sound Mixer. As long as the app is snapped, you will be able to adjust the balance of the volume. When an app is on the screen in the future, it will be at the proper volume.

Copyright article owner is for this article. This post was first published on November 8, 2021.

One other possibility is that the volume on the TV has been turned down. This is especially a problem if you are using an external speaker, such as a soundbar.

Turn the volume up by using the button on the TV. Adjust the volume to an appropriate level on the external speaker.

Xbox No Sound

Are you getting no sound out of your Xbox? It could be a cable problem.

HDMI cable problems are the primary reason why the Xbox is not producing sound. It may be due to a loose cable or perhaps one that has become damaged. Outdated HDMI cables may also not play sound from your Xbox. Replace the HDMI cable and see if it starts working.

In some cases, you may need to factory reset while at the same time, keeping games. Go into settings, system, console info and updates, reset console. Make sure that you select “keep games” so you don’t lose the games that are already downloaded.

Xbox Headset No Sound

Are you not hearing sound from your Xbox headset? Don’t worry, there is likely a simple solution.

The primary reason why a headset is not producing any sound from an Xbox is that it is not turned on or turned up. If your headset has any onboard controls, including buttons and dials on the cord, make sure they are set to the appropriate level. Otherwise, you may need to reset the equalizer levels to default.

Aside from checking for buttons and dials, it may also be necessary to restart both the headset and the Xbox. Turn off the headset and Xbox, and then turn on the headset first and the Xbox second. They should pair after that.

Any time you are experiencing a problem with Xbox sound, it is likely due to a problem with the cables. Verify that none of the HDMI or audio cables are damaged. If you are using any older cables, replace them because they may have been updated.

Related Articles

Xbox Netflix Not Loading/Opening/Playing

ReadyToDIY is the owner of this article. This post was published on November 8, 2021.

Xbox Remote Not Working