Skip to Content

LG TV Netflix Not Working

This post may contain affiliate links. As an affiliate of retailers(like Amazon), we earn from qualifying purchases.

One of the most original streaming services on the market appears within the list of available apps on LG TV owners devices, not only because of its content, but because of its familiarity – Netflix. What, then, do you do if Netflix suddenly stops working?

If Netflix on your LG TV is not working, reset your internet, change your location settings, update your TV with the latest firmware, disconnect unused devices from your internet and TV, uninstall and reinstall the application, reset audio and video, or reset Netflix.

Male pointing remote at TV to turn on

Netflix is a streaming service that allows users access to thousands of different TV shows, small series, movies, and original Netflix content through the press of a button and a single monthly subscription. Netflix gives LG TV owners the ability to go outside of the standard cable and satellite features, but what do you do if Netflix has come to a screeching halt? If you own an LG TV and Netflix is not working for you, read below to find a solution.

LG TV Netflix Not Working

Female smiling and using remote to TV channel surf

For a variety of different applications that are available on LG TVs for download, users will be able to describe rather specifically what is going on with the application they are having trouble with. However, there can be times when the app simply stops working without warning or signal, and users are left with very little to go off of. If Netflix simply is not working on your LG TV, read below to see how you can resolve the issue.

If Netflix on your LG TV is not working, you should first take a look to see if your internet is working properly. To resolve most internet problems, resetting is a quick and easy solution that can be done by unplugging your router or modem for 60 seconds before plugging it back in.

LG TV Netflix Won’t Download/Install/Update

Male channel surfing with TV remote

If you have a more specific problem that is plaguing the use of Netflix on your LG TV, it may be that you are not able to download, install, or update the application itself. If this is the case, there are a wide array of different causes that could be halting these processes, however, of the most common (and most likely) problems is the internet. If Netflix will not download, install, or update, take a look below to see what you can do.

If Netflix on your LG TV will not download, install, or update, it is likely a problem that is caused by your internet, which is needed for a successful download, installation, or update. Simply reset your internet by unplugging the router for 60 seconds, then plug it directly back into the power source.

If this does not work, be sure that your LG TV is also connected to the internet. To check and see if this connection is made, press the ‘Home; button on your remote control and select ‘Settings’ > ‘All Settings’ > ‘Network’ > ‘Wired Connection and WiFi Connection’ > then check to see if it displays as “Connected to the Internet.”

Netflix App Not Showing Up/Available/Found on LG TV

Female sitting on couch using remote to turn on TV

A bit more of a problem than the app not downloading or updating is the issue or it simply not showing up as an available application on your LG TV. If you have an LG TV, you may be under the impression that any application is available to you for download, but what can make or break this process for so many users? If you are not able to find the Netflix app on your LG TV, there is a reason behind it which can be found below.

If the Netflix app is not showing up, is not available, or cannot be found on your LG TV, it may be that your location settings need to be changed to ‘Automatic.’ To do this, click the ‘Home’ button on your remote and go to ‘Settings’ > ‘General’ > ‘Location Settings’ and set them to ‘Automatic.’

Netflix Not Connecting On LG TV

Remote used to change TV programming

Netflix is a streaming service that must have the aid of the internet in order to operate. Therefore, when downloading the app, installing it, signing in, and opening it for use, it must be connected to the internet to perform even the slightest of tasks. If you have Netflix on your LG TV and notice that it is not connecting to the internet, what can you do to resolve the issue and get back to binge-watching your favorite series?

If Netflix is not connecting on your LG TV, it may be helpful to restart your router or modem (see previous section “LG TV Netflix Not Working”) or you may need to update your TV with the latest firmware. To do this go to ‘Settings’ > ‘Others’ > ‘Software Update’ > then confirm the update.

LG TV Won’t Play Netflix

Couple arguing over TV programming

If you are able to download Netflix without any problems, installed it without issues, and are able to open the application and scroll through the content within it, you may be right on your way to watching another great movie. However, once you have gone through all of these steps, you will be faced with one last step – to press play. If you are trying to press play but your screen won’t budge, what is there to do?

If your LG TV won’t play Netflix, it may be helpful to disconnect any devices that are not being used from your internet and TV as well. Traffic among internet channels can cause things that are streamed to slow tremendously, which may be the cause of Netflix refusing to play.

LG TV Netflix Not Loading/Opening

Male enjoying TV show

You may not even be able to get into the Netflix app on your LG TV because it simply will not load or open for you. If this is the case, the app may have been downloaded and installed, but once you go to actually open Netflix, you are either met with a refusal to open, or a constant period of continual loading that never leads anywhere. If this is the specific problem you are dealing with, take a look below to find out how to get the app back into working order.

If Netflix on your LG TV is not loading or will not open, it might be helpful to uninstall and reinstall the application. To do this, press the ‘Home’ button on your remote > ‘More Apps’ > hover over Netflix and flight the upward pointing arrow until an ‘X’ appears > click to delete the app.

Once Netflix has been deleted from your LG TV, you will then proceed with the reinstallation process. To do this, go to the LG Content Store from the ‘More Apps’ menu and select ‘Premium’ > ‘Netflix’ > ‘Install’ which will install the application and allow you to try once more to see if there is still trouble with downloading and opening Netflix.

LG TV Netflix Sound/Audio/Volume Not Working

Male using TV remote to change channels

LG TVs are known for their high-quality picture and their ability to take even the dullest of images and turn them into something rather spectacular – a feature that draws many buyers in. However, the picture produced by LG TVs is so much more enhanced when you have the proper sound to match, making it rather difficult to watch and listen when the sound on Netflix suddenly stops working.

If the sound, audio, or volume on Netflix is not working on your LG TV, find the mute button on your remote control and press it three times. Select ‘AV Reset’ within the list of available options that appear and allow the reset to take place. Once complete, see if audio issues persist with Netflix.

Netflix Keeps Freezing/Crashing On LG TV

TV remote used to turn on TV

You may open Netflix without any trouble and go straight into your favorite series or movie, but what do you do if the app suddenly freezes or crashes without warning? Not only is your show interrupted, but you are also left wondering what could cause such an extreme reaction to something you are not yet aware of. If Netflix on your LG TV keeps freezing or crashes without warning, read below to see just what to do.

If Netflix keeps freezing or crashing on your LG TV, it may be that the app itself needs to be updated. To update Netflix, go to the LG Content Store and click on ‘Apps’ > ‘Select All’ > ‘My Apps’ > ‘Netflix’ > ‘Install Available Updates’ and allow the update to commence.

LG TV Netflix Black/Blank Screen/No Picture

Group of friends about to turn TV on to watch

When opening any application on your LG TV, there will be a very brief moment where your TV transfers from one use to the next where the screen will turn black. This should only last for a second or so before transitioning over to the display of the next application, but if you open Netflix and notice that there is no picture, the screen is remaining black, and all is blank within its interface, you need a fix fast.

If Netflix on your LG TV is displaying a black or blank screen with no picture, unplug your TV from power for one minute and press and hold the power button on the TV for 5 seconds. Once this is done, plug the TV back in, turn the TV on, and see if Netflix is functioning without a black screen.

LG TV Netflix Login/Sign In Problems

Male with remote on sofa

Netflix is a separate streaming service that must be downloaded individually to your LG TV. Even more than this, the application is one that requires a subscription, which thus, requires users to log in or sign in when they use the app for the first time on their TV. Owners of LG TVs and subscribers of the app have run into login and sign in problems, which can leave individuals rather panicked wondering what they did wrong.

If you are having login or sign in problems with Netflix on your LG TV, it could be that you are not inputting your username or password properly. Check to make sure this is exactly correct, and if you know that it is being entered correctly, delete and reinstall Netflix.

To delete and reinstall Netflix to your LG TV, refer back to the previous section “LG TV Netflix Not Loading or Opening” to get a step-by-step process of not only how to delete, but get the app back on your TV and in working order.

LG TV Netflix Keeps Logging Out

Bored female with remote

You may be able to log in to Netflix without any issue, as you were able to remember your username and password with ease, but once you have logged in, what do you do if the app keeps logging you out? When this happens, users often find themselves scrolling for a movie and before they are even able to start it, are forced to log out without ever prompting the application. What is the remedy to this irritating issue?

If Netflix keeps logging out on your LG TV, this may be caused by an attempt by Netflix to keep your account secure. If you have given your login information to multiple people in multiple locations, Netflix may think your account has been compromised which will force the logout.

If this is the case for you, log out of any other locations than the one you are currently using. Once you have done this, open Netflix back up and see if the problem persists. If it does not, it may be wise to limit the use of Netflix to this location, as too many locations on one account can actually lead to the termination of your account.

LG TV Disney Plus Not Working
← Previous
LG TV Hulu Not Working
Next →