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Samsung TV Roku Not Working

By using Roku, any Samsung TV can quickly be converted into a smart TV that not only has a quality picture but also has easy-to-access apps through Roku with the press of a button. When Roku on your Samsung TV stops working, what can you do? 

If Roku on your Samsung TV is not working, try restarting your Roku device, switching to another HDMI port on your TV, reset your internet, remove any obstructions that may be blocking the signal from your remote to your Roku device, and check that you have the correct HDMI switcher selected. 

Modern living room with large TV

Samsung TVs are already one of the top brands when it comes to screens that deliver a crisp and clear picture. Although this is a key consideration point when it comes to purchasing a TV, many users also want one that is able to host more media than what the TV comes stocked with, such as Roku. If you are someone who uses this digital media player regularly, but have found it is not working, continue reading to find how to fix Roku on your Samsung TV.

Samsung TV Roku Not Working 

Roku is a digital media player that has broken through the barrier of possibilities when it comes to what your devices can do. Through the use of Roku, Samsung users are able to take the most outdated TVs and make them smart, while also giving those with even the newest features the ability to access all of their favorite streaming content through one simple device. When Roku suddenly stops working though, what can you do? 

If Roku on your Samsung TV is not working, one of the most effective ways to get things back into working order is to restart your Roku device. To do this, press the ‘Home’ button on your remote control and select ‘Settings’ > ‘System’ > ‘System Restart’ > ‘Restart’ > ‘OK.’ 

Roku System Restart Screen
Restart Your Roku Device

If you are in the middle of this process and you notice that your screen has frozen, or if the screen on your Samsung TV was frozen before starting, you can restart your Roku device by pressing a button sequence on the remote. For this, press the ‘Home’ button five times > ‘Up’ arrow once > ‘Rewind’ button twice > and the ‘Fast Forward’ button twice. 

Samsung TV Not Recognizing Roku 

Male looking through apps on Smart TV

When setting up Roku on your Samsung TV, you will take this separate device and connect it to your TV manually so that your TV is able to recognize and connect to it. This may seem like a simple step that doesn’t have too much room for error, however, if you own a Samsung TV and notice that the TV will not recognize Roku, you have run into a problem. If your TV will not recognize the device, there is no way to access its features, leaving you rather stuck. 

If your Samsung TV is not recognizing Roku, it may be that you need to switch HDMI ports on the back of your TV. If you have an older television, some HDMI ports can be rather unreliable when it comes to use, therefore, plug your Roku device into another port and see if the problem persists. 

If you have changed the port in which your Roku device is plugged into, but your Samsung TV is still not recognizing the device, it could be that your TV simply needs to be cold booted. To perform a cold boot, press and hold the power button on your remote control until your TV turns off and back on.

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Samsung TV Not Connecting to Roku 

Female looking through apps on Smart TV

When setting up your Roku device, your TV will recognize the new device and lead you through the process of setting up Roku and making it a functioning feature on your Samsung TV. Through this process, there is a step in which Roku must connect to your Samsung TV, all of which is done with the power of a strong internet connection. If Roku is not connecting to your Samsung TV, it is likely that the internet is the culprit, but how can you fix it? 

If Roku is not connecting to your Samsung TV, it could be helpful to reset your router in order to speed up any small connection issues. To do this, unplug your router directly from its power source and allow it to sit for 60 seconds before plugging it back in, then see if the problem persists. 

If you have reset your router and you are still experiencing problems with Roku connecting to your Samsung TV, try disconnecting any devices that are not being used from your network to free up the channels within your area. If this does not work, it could mean that you need to upgrade your internet to a higher speed. 

Copyright protected content owner: and was initially posted on July 4, 2021.

Roku Remote Not Working/Pairing/Controlling With Samsung TV 

Male on Smart TV menu screen

One of the greatest benefits of having a Roku device is being able to use the remote that comes with it in order to instantly access a number of different applications with the simple press of a button. For this to happen, the remote must be connected to your Samsung TV so that it can function as a secondary remote with ease. If your Roku remote suddenly stops working, will not pair, or is not controlling as it should, what can you do? 

If your Roku remote is not working with, pairing with, or controlling as it should with your Samsung TV and you have an infrared remote control, be sure that you are able to see your Roku device from where you are sitting. If it is blocked by anything, this can cause the signal to be lost. 

If you have an enhanced “point anywhere” remote, it could be that both your Roku device and your remote control needs to be reset. For this, unplug the power cable directly from your Roku device, take out the batteries from the remote, plug Roku back in and wait to see it appear on your home screen, then place the batteries back into the remote and allow it to reboot for 30 seconds to see if your issue has been resolved.

Samsung TV Roku Sound/Volume Not Working 

Wall mounted TV outside

When using your Roku device, there is a general expectation that not only the picture of this device should be working properly, but that the sound should be just as clear as well. If you go to use Roku from your Samsung TV, what can you do when suddenly the sound or volume is not working as it once was, or as it should? Take a look below to find the fix. 

If the sound or volume within Roku on your Samsung TV is not working, first be sure that the Roku device is properly inserted into the HDMI port on your TV. If this can be confirmed, check to see that you have the right input on your HDMI switcher, soundbar, or A/V receiver. 

Copyright article owner is for this article. This post was first published on July 4, 2021.

If both of these things can be confirmed, check to make sure that your audio device is not muted, as this can often be clicked accidentally which can cause the sound and volume to involuntarily be shut off. You can also check the audio settings by pressing the ‘Home’ button on your Roku remote > ‘Settings’ > ‘Audio’ > then set HDMI and S/PDIF to ‘Dolby D.’

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ReadyToDIY is the owner of this article. This post was published on July 4, 2021.

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