When it comes to Sony TVs, many have the ability to download just about any application imaginable. If there isn’t an app that does what you need though, you can always use screen mirroring or airplay through another device, but what do you do if this feature is not working?
If your Sony TV is experiencing issues with AirPlay not working, there are several troubleshooting steps you can follow to resolve the problem:
- Check Network Connection: Ensure that both your Sony TV and the device you’re using for AirPlay (e.g., iPhone, iPad, Mac) are connected to the same Wi-Fi network. If there are any connectivity issues, try restarting your router and reconnecting the devices.
- Update Firmware: Make sure your Sony TV’s firmware is up to date. Manufacturers often release software updates to address bugs and improve compatibility. Check for updates in the TV’s settings or on Sony’s official website.
- Restart Devices: Try restarting both your Sony TV and the AirPlay-enabled device to refresh their connections and clear any temporary glitches.
- Verify AirPlay Compatibility: Confirm that your Sony TV model supports AirPlay. Not all Sony TVs may have this feature, especially older models.
- Enable AirPlay on Sony TV: Double-check that AirPlay is enabled on your Sony TV. Navigate to the TV’s settings and look for the AirPlay settings. Turn it on if it’s not already enabled.
- Reset AirPlay Settings: If you encounter persistent issues, you can reset AirPlay settings on your Sony TV. This will bring the settings back to default, potentially resolving any configuration problems.
- Check AirPlay Device: Test AirPlay with another compatible device to ensure the issue is not with the AirPlay-enabled device itself.
- Restart Home Network: If AirPlay is still not working, try restarting your entire home network, including the modem and router, as sometimes network issues can affect AirPlay functionality.
- Disable VPN or Proxy: If you use a VPN or proxy, disable it temporarily as these may interfere with AirPlay connections.
- Contact Sony Support: If all else fails, reach out to Sony customer support for further assistance. They may provide specific troubleshooting steps or offer insights into the issue.
By following these steps, you should be able to diagnose and resolve the AirPlay issue on your Sony TV, allowing you to enjoy seamless media streaming from your AirPlay-enabled devices.
Screen mirroring and airplay are features that are supported by separate smart devices such as laptops, tablets, and smartphones, which allows users to take any image from those devices and cast them right to their Sony TV screen. This feature gives users the ability to have access to anything on their separate devices and see them in an enlarged picture, making it rather inconvenient when mirroring or airplay stops working. Take a look below to find a solution.
Sony TV Airplay No Sound
For those of you that are new to the technological development scene, airplay is a type of wireless communication that gives individuals the ability to stream content between two different devices, all through the click of the airplay icon. When airplay is possible through supported devices, users can cast a small screen directly to the enlarged screen that is offered by their Sony TV. If the screen is working, but the sound isn’t, what can you do to get the sound back?
If Airplay has no sound on your Sony TV, for most issues, a power reset is typically the most effective and easiest solution. To perform a power reset on your Sony TV, unplug the TV directly from its power source and allow it to sit for 60 seconds before plugging it back in.
Once you have the TV plugged back in, turn the TV back on and try once again to use the airplay feature from your other connected device. If you are still not able to hear sound, check that both the device you are using and your Sony TV are not muted or turned down to a volume that is not audible. If you are using a phone for Airplay and it is on silent mode, this can be the exact cause for not being able to hear sound when utilizing this feature.
Sony TV AirPlay No Video
When using AirPlay on another device to stream to your Sony TV, you may be listening to music at some points, but there will most likely be moments where you want to utilize this feature so you can see video content. If the sound is working as it should when using AirPlay, one should expect for the video to be working as well, right? Even so, some Sony TV users have found that when trying to use AirPlay, no video shows, leaving them stumped to find a quick solution.
If AirPlay on your Sony TV has no video, be sure that you have the AirPlay setting turned on. To ensure that you have this setting activated, press the ‘Input’ button on your remote control and select ‘AirPlay’ > ‘Airplay & HomeKit’ > and then turn the feature on.
Once it has been turned on, go back to the home screen of your Sony TV and try once again to enact AirPlay on your TV to see if the feature works. If you notice that AirPlay was already turned on within your Sony TV, check to make sure that the device you are using for AirPlay and your Sony TV are both connected to the same network. This can be found through the Settings of any device and once on the same network, should display video on your TV with ease.
Sony TV AirPlay Code Not Working
For some Sony TVs, when using AirPlay, a code will be sent to the user in order to grant access to this feature. This is a verification step that requires a numeric input to begin using AirPlay, but some Sony TV owners have found that when they reach this step, the code they are given is not accepted and they are thus unable to use AirPlay. If the Airplay code is not working for your Sony TV, continue reading below to see what you can do when encountering access issues.
If the Airplay code is not working for your Sony TV, first be sure you are entering the code exactly as it is given. Once verified, press the ‘Help’ button on the remote > ‘Status & Diagnostics’ > ‘Privacy Settings’ > and agree to the privacy settings at the bottom of the screen.
Once you have agreed to the privacy settings, you will then press the ‘Input’ button on the remote control and select ‘AirPlay’ when given the option to display the AirPlay menu. This should then allow you access to AirPlay without needing to verify a code. If a code is still required, try power resetting your Sony TV. This process can be found in the previous section titled, “Sony TV AirPlay No Sound.’
Sony TV AirPlay Black Screen
When using AirPlay to play videos from a separate device on your Sony TV, the function of the video is imperative to provide the right conditions to use this feature along with your TV. If the video is not working and you are met with a black screen when using AirPlay, you may be wondering what could be the cause of the issue and what you can do to get the AirPlay screen up and running once again on your Sony TV.
If AirPlay on your Sony TV is displaying a black screen, it could be that your TV is in need of a software update. To check if an update is available on your Sony TV, press the ‘Home’ button on your remote > ‘Settings’ > ‘Customer Support’ > ‘Software Update’ > ‘Network’ > ‘OK/Yes.’
Copyright article owner is ReadyToDiy.com for this article. This post was first published on August 27, 2021.
Once you have confirmed that you want the update to take place, allow your TV enough time to complete the update and avoid turning off the TV before the update has finished. Once done, check to make sure that the AirPlay feature is still turned on within your Sony TV (see previous section, “Sony TV AirPlay No Video) and once confirmed, try again to see if the black screen is gone and you are able to see content without a problem when using AirPlay.
Sony TV AirPlay Lag/Slow
If you are able to see the same content displayed on your separate device directly on your Sony TV, can hear sound without an issue, and can use the AirPlay without any interruption, you may think you are out of the woods when it comes to major issues. Although not as big of a problem as not being able to hear sound or see video when using AirPlay, some users have noticed when using AirPlay the video lags or is slow. If this is the case, how can you speed things up?
If AirPlay is lagging or slow on your Sony TV, your network connection could be the problem. To resolve any minor issues causing the lar or slow speed, unplug your modem directly from the power source, allow it to sit for 60 seconds, then plug it back in, allowing time for it to reboot.
If you reboot your network and you notice that AirPlay is still lagging, check to make sure that both your TV and your other device are both updated with the latest firmware. Once firmware updates have been installed or been confirmed, remove any devices close by that may be causing wifi interference issues such as a microwave, other devices running on wifi, and move away from any other wireless access points if you are living near neighbors.
Sony TV Stuck On AirPlay Screen
When using the AirPlay feature on your Sony TV, you will be met with a screen which verifies that AirPlay is starting, which should disappear once your devices have linked. In a perfect world, this is how the process would go every single time, but some Sony TV owners have encountered issues with their TV stopping on the AirPlay screen and not progressing any further. If your Sony TV is stuck on the AirPlay screen, take a look below.
If your Sony TV is stuck on the AirPlay screen, try restarting your Sony TV. To do this, press the power button on the TV itself so that the operation menu is displayed. With your remote, click on ‘Restart’ from within the menu and press and hold the power button on the TV to complete.
If you try to restart your Sony TV and your TV is still stuck on the AirPlay screen, try turning AirPlay off and back on again. To do this, click ‘Menu’ > ‘Settings’ > ‘Device Preferences’ > ‘AirPlay’ > then turn Airplay off from here. Once you have AirPlay off, turn your TV off and back on again, then follow the same steps to enable AirPlay once more. Once you have done this, see if you are able to get past the AirPlay screen to use the feature on your Sony TV.
Sony Screen Mirroring Not Connecting
Screen mirroring is a bit different from AirPlay, as this is not a feature that is solely supported by Apple devices. Screen mirroring is possible through a wide variety of different devices, but the concept is mostly the same, as by mirroring the image from a separate device, users are able to see the same image from that device directly on their Sony TV. However, a connection must be made so that users have access to this feature.
If screen mirroring is not connecting on your Sony TV, be sure that both devices support screen mirroring. Some older Sony TVs don’t support this feature, therefore, find the model of TV that you have and search through either an online or physical manual to see if mirroring is supported.
If you see that your Sony TV model supports mirroring but you are still not able to connect, ensure that your tTV is on the correct screen mirroring input. To do this, on your remote control press the ‘Input’ button and select ‘Screen Mirroring.’ Once you have this selected, the TV will wait for you to confirm the selection from your other device. When you have confirmed mirroring on your device, you should then be able to connect and see the mirrored screen displayed.
Sony Screen Mirroring Not Available
As much as technology has developed, there are still some TV models out there that work just fine, but simply are not up to par when it comes to technological advancements. Although you may have a Sony TV that performs basic functions without a problem, this does not necessarily mean that you have the same capabilities on an older model as compared to those capabilities with a newer model. If screen mirroring is not available on your Sony TV, find out why below.
If screen mirroring is not available on your Sony TV, it could be that your TV model does not support the feature. To find what model your TV is, check the back of your TV to see which model you own. Once finding the model number, look up the number to see the features it supports.
If you find that your TV model does not support screen mirroring. If you have an Android TV, you may be able to find a workaround to use screen mirroring by using the Chromecast feature that is built-in to the TV. This is an alternative to mirroring, but works in the same way, allowing you to cast the image from one device directly to your TV.
Sony Screen Mirroring Keeps Disconnecting
When using screen mirroring, both your TV and your other connected device must be connected to a strong and secure network in order to function without issue. If your TV and other devices support screen mirroring, if you’re able to connect the feature, and you’re able to use screen mirroring, you may be thinking there’s nothing to worry about. However, some Sony TV owners have found that screen mirroring continually disconnects without warning.
If screen mirroring keeps disconnecting on your Sony TV, try resetting your network by unplugging the router for 60 seconds then plugging it back in and allowing it to reboot. If screen mirroring is still disconnecting, it could be that your router is not placed close enough to your TV.
If you have a large home or have walls that are particularly dense, you may need to move your router closer to your TV so that a stronger signal can be put out. Also be sure to turn off and remove any other devices that may interfere with signals that are located close to your TV and the device you are trying to mirror with.
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ReadyToDIY is the owner of this article. This post was published on August 27, 2021.