Having to switch between different devices when you are in the middle of something can not only be inconvenient but can be a big waste of time when it comes to keeping things efficient. Using AirPlay is the easiest way to avoid this issue, but what do you do if it isn’t working?
If AirPlay isn’t working, confirm that both devices are compatible with AirPlay, be sure both devices are not too far away from one another, check that each device is connected to the same network, restart the devices being used, and reset your network connection.
When it comes to optimizing time and minimizing effort where technology is concerned, one of the most practical and accessible services is AirPlay. AirPlay allows users to immediately connect content between two separate devices so that it can be combined and displayed on a different screen with ease. If you have the ability to use AirPlay but notice that it is suddenly not working, continue reading below to find your exact issue and the solution to fix it.
AirPlay Not Working
Whether you are in the middle of your favorite movie, are trying to edit your next greatest video, or are wanting to show family the picture albums from your latest trip to Dubai, you might find yourself needing to transfer that content to a different device so that it can be viewed in a more accessible way. If you are trying to use AirPlay, but it is not working, take a look below to see what might be the cause of the problem as well as what you can do to fix it.
If AirPlay is not working, you want to first make sure that both of the devices you are using are compatible with AirPlay. Although your TV or your phone may support this feature, it may not be the case for the secondary device you are trying to connect to, causing AirPlay not to work.
If you can confirm that both devices you are trying to tether are compatible with AirPlay, you then need to make sure both devices are close enough to one another to be able to connect. If you are trying to connect a TV to your smartphone, but the devices are in different rooms or are on the opposite sides of a large area, the signal will not be found and the devices will not be able to form a connection. Therefore, move the devices closer to see if function is restored.
Once you have confirmed that both devices are compatible with AirPlay and that both are close enough together to connect successfully, you should be able to start using this feature without any more hiccups. However, if you find that AirPlay is still not working after completing these troubleshooting steps, confirm that both devices are connected to the same network. If either device is connected to different networks, the feature will not work until this has been done.
AirPlay Not Showing Up
The most common use of AirPlay is typically between a Mac and TV, an iPhone and a TV, or an iPhone and Mac. There are a few other variations to the use of this feature, which even include an iPad, but some AirPlay users have found that the option to use this feature is not available, as it does not show up on their device. If you are trying to use AirPlay and you notice that it is not showing up on the devices you are trying to mirror, take a look below to find a solution.
If AirPlay isn’t showing up, confirm that the devices you are using are compatible with this feature. If you are using a phone, tablet, or computer that is not Mac, AirPlay is not available. For TVs, you must either be using an Apple TV or an AirPlay compatible TV to be able to access this feature.
If you have confirmed that AirPlay is supported by all the devices you are trying to connect to, you can then move forward with another troubleshooting method. One of the simplest and effective methods is to restart the devices you are working to connect together. To do this, simply turn off the devices you are using, allow them to sit for at least a minute, then turn them back on to see if you are able to see the option to use AirPlay.
AirPlay Keep Disconnecting
There are so many different features you can run on smart devices without the need for an internet connection, but when it comes to accessing, connecting, and using AirPlay, the very first thing you need is a network connection. You may be able to connect to a network without a problem, but some users have found that even after AirPlay has connected, it will disconnect without warning. If this is the problem you are experiencing, what can you do?
If AirPlay keeps disconnecting, the first place you need to begin troubleshooting is your network connection. Start by resetting your wireless network by unplugging it from its power source, allowing it to sit for 60 seconds, then plugging it back in before seeing if the issue has resolved.
Once you have your router plugged back in, be sure to allow it plenty of time to reboot before trying to use AirPlay again. If you attempt this too soon, a network connection will not be completely established, which will keep you from using AirPlay completely. Once you see that the router has rebooted and is ready to go, you can then turn on both of your devices again, connect them with AirPlay, and see if you are able to use it without any more disconnection.
AirPlay No Sound
When using AirPlay, you might be trying to show a few pictures from your last vacation or might be working on editing a new project from a bigger screen. Although there may be times when you don’t need sound to function when using AirPlay, there will certainly be moments where having working audio is imperative. If you are using AirPlay and you notice that there is no sound, read below to see what you can do to restore audio once again.
If AirPlay has no sound, check that neither devices you are using are either muted or turned down to a volume that is inaudible. If you are using an iPhone or iPad for AirPlay, be sure that the volume is turned all the way up and that the sound button is set to “On” on the side of the device.
If you have all devices turned up and have confirmed that none are muted, yet are still getting no sound when using AirPlay, check to make sure that all audio wires are properly inserted to their proper ports. If you are using a TV that has a soundbar, unplug any audio wires and reinsert them to the correct port in a secure position. Once this is done, try using AirPlay once again to see if the audio has been restored.
AirPlay Not Mirroring
When using AirPlay, this feature will allow you to sync the picture from one device directly to another device, displaying the exact same content, simply on a different screen. This process is also called mirroring, as one image is displayed as it appears on one device to another with no variance. If you are trying to use AirPlay and the feature is not mirroring, read below to see what you can do to get things up and running again.
If AirPlay is not mirroring, check to see if there are any available updates on both devices you are trying to use. If you see software updates that have not yet been installed, start the installation process and allow them to download and install without interruption.
If you are running any of your devices on outdated software, this can cause problems with different operating systems and features that worked for you previously. Once the updates have been installed, you can then go back to trying to use AirPlay again for mirroring. Be sure that you are selecting the AirPlay icon and that both devices are on when attempting to connect them, as this is necessary for the feature to connect and function properly.
AirPlay Not Connecting
As previously noted, AirPlay is a feature that has to be run on a network connection in order to function, therefore, without a connection, this feature is rendered useless. If you are using a device that is capable of running without a specific network connection, you may be surprised to find that, on that device, AirPlay still must be connected to Wifi. If you have a wireless network ready to go, what do you do if AirPlay simply will not connect?
If AirPlay is not connecting, confirm that you are connected to the correct network and that you are inputting all information precisely as it has been saved. A simple misspelling or a capital letter in the wrong place is oftentimes the biggest culprit for connection issues.
If you know that you are using the correct network and password for that network, move forward with troubleshooting this issue by disconnecting any devices within the area that are also connected to that specific network. Sometimes, too many devices connected to the same network can cause the signal to slow, which can create issues when it comes to connecting devices or features that pull a significant amount of signal, such as AirPlay.
Why is “AirPlay Is Off”
AirPlay is a feature that can be quickly accessed within seconds from any device that is compatible with this technology, which means that you are able to use it with the click of a button. However, if you go to use this feature and you are met with a message that says “AirPlay is Off,” you may be wondering why such a message is appearing and as well as what you can do to get AirPlay running on your device again.
The message “AirPlay Is Off” displays on a device where the feature has either not been activated or has been previously turned off. To turn AirPlay back on within a Mac, go to ‘System Preferences’ > ‘Displays’ > and click “Show Mirroring Options in the Menu Bar When Available.”
If you are trying to enable AirPlay on an iPhone, iPad, or iPod touch, simply swipe up on the screen of your device so that you can see the control center. Once you are there, simply click on the AirPlay icon to where it is obviously selected. Once this has been done, your device should be able to use AirPlay with any other device that is compatible with the feature.
AirPlay Can’t Find TV
When connecting to another device from either your iPhone, iPad, iPod Touch, or Mac, you will be prompted with the option to connect to nearby devices from your screen. Once you are given the options, you will click the device you want to mirror with and you will either be given a code to input, or the device will immediately connect and AirPlay will run. However, if you are trying to connect to a TV and AirPlay can’t find that particular device, what can you do?
If AirPlay can’t find the TV you are trying to connect to, one of the most common issues lies within devices being connected to different networks. Within the settings of your TV, confirm the network that it is connected to, and then be sure that the other device is connected to the same network as well.
If you connect to the same network on both devices and you are still not able to find the TV while using AirPlay, check to make sure that all of your devices have been updated with the latest software. In this particular case, check first to see if there are any software updates available on your TV and if there are, download and install them. Try AirPlay once more and if that does not work, try updating the other device with any new software.
If AirPlay isn’t working, look for and install any available updates for either device you are using, confirm all passwords and login information is correct when connecting to a network, enable AirPlay if it has been turned off, and be sure that all devices are updated with the most recent software.