When it comes to having endless apps available right at the tip of your fingers, there are few devices that can beat a Roku system. To add even more versatility, many Roku devices are capable of supporting AirPlay, but what do you do when this feature suddenly stops working?
If AirPlay is not working on Roku, be sure your TV is running the latest Roku OS, that all devices are connected to the same network, restart both devices, and check that AirPlay has not been turned off within the Roku device among a few other quick and effective solutions.
When it comes to viewing content, many individuals prefer to have as many choices as possible to keep their entertainment options fresh and personalized. Roku allows users to tailor their TV experience, and when AirPlay is thrown into this mix, the possibilities are endless. AirPlay makes it possible for Roku users to mirror the screens of other smart devices directly to their Roku devices within seconds, but if this feature isn’t working for you, continue reading below.
AirPlay Code Not Showing On Roku TV
When using AirPlay on an Apple device with your Roku TV, you will open whatever content you are wanting to mirror, select the AirPlay option from your Apple device, and a code should appear on the screen of your Roku TV which will be inputted into your device to complete the connection. This should only take a few seconds, but without the code, AirPlay won’t ensue. If no code is showing up on your Roku Tv when trying to use AirPlay, what should you do?
If the AirPlay code is not showing on your Roku TV, you need to check that your TV is running on the latest Roku software. To check for any software updates, go to ‘Settings’ > ‘System’ > ‘System Update’ > and check for any updates.
If you have a Roku TV that is a model Axxxx, Cxxxx, CxxGB, or 7xxx, it will require an update of Roku 9.4 or higher to be able to support AirPlay. If you have a TV model that is Dxxxx or 8xxxx, it will have to run on Roku 10.0 or higher to support the feature. If you see that your specific model is updated and the code is still not appearing on your screen, be sure that you have the correct device selected when you are prompted to connect on your Apple device.
You also want to make sure that you have the settings on your Roku TV set properly, as this is what will be conducive to a seamless AirPlay experience. Go into the AirPlay settings on your Roku TV and check to make sure that AirPlay is turned on, that the Require Code reads “First TIme Only,” that the Subtitles are set to “Captioning,” and that About is set to “AirPlay” as well. If these read differently within your TV, change them to see if this resolves your issue.
AirPlay Not Detecting Roku/Roku TV Not Popping Up
As previously noted, when you use AirPlay on any Apple device, you have to select the device in which you are trying to mirror with. If you have a Roku TV, this means that once you start the process of trying to AirPlay, you will be prompted to select another device for connection, will be asked for the AirPlay code that the TV displays, and then your screens will be mirrored. However, some Roku TV owners have issues with AirPlay not detecting their TV at all.
If AirPlay is not detecting Roku or your Roku TV is not popping up on your Apple device, it could be that your devices are not connected to the same network. If either device is running on a separate network than the other, the connection will not be made and your Roku TV will not be detected.
To check what network your devices are connected to, for the Roku TV, press the ‘Home’ button on your remote control and go to > ‘Settings’ > ‘Network” > ‘About’ and you will be shown the name of the network you are connected to. On your Apple device, go into your settings as well (this process will differ slightly depending on what Apple product you are using) and verify that your device is connected to the same device as your Roku TV.
Once you have both devices running on the same network, try once more to see if AirPlay will detect Roku when you try to use it from your Apple device. If you are still not able to see your Roku TV on your Apple device when attempting to use AirPlay, try turning off both your TV and your Apple device. Restart each of them and allow for both to completely reboot before trying to use AirPlay again.
AirPlay Not Playing On Roku/AirPlay On Roku Not Showing Video
You may have been able to connect your Roku TV to your Apple device with AirPlay without a single glitch, which is great when it comes to how easy this process should actually be. However, some users have found that even though they are able to connect and mirror their screens by using AirPlay, once their devices are synced, the videos they are trying to display are either not playing or are not showing up at all, so what can be done?
If AirPlay is not playing on your Roku TV or the video through airplay is not showing, try restarting both devices. To restart your Roku TV, unplug it directly from its power source and allow it to sit for 60 seconds before plugging it back in. For your Apple device, simply turn it off and back on.
Once you have restarted both the TV as well as your Apple device, try once again to see if you are able to use AirPlay. By restarting your devices, any small bugs or internal issues can be easily remedied, which can be a quick fix for those experiencing issues seeing the video on their Roku TV when trying to use AirPlay. If you are not able to play the video you have selected on your Roku TV, be sure that you don’t have the video paused on your Apple device.
AirPlay Not Connecting to Roku
When all components are working as they should, connecting your Roku device to AirPlay should be a process that takes no longer than one minute, then you are well on your way to mirroring whatever content you so desire right to whatever screen you have selected. To make this happen though, there must be a connection from the Apple device that supports AirPlay to the Roku device that also supports Airplay. So, what do you do when AirPlay won’t connect?
If AirPlay won’t connect to your Roku device, check to make sure that AirPlay has not been accidentally turned off within your Roku device. To do this, go to ‘Settings’ > ‘Apple AirPlay and HomeKit’ > and once you see ‘AirPlay,’ be sure that it is set to ‘On’ so that a connection is possible.
If you see that this setting has been turned on within your Roku device, you will then need to check that your Roku device has been updated with the latest software (see the previous section titled “AirPlay Code Not Showing On Roku” to see what software versions some devices need. You will also need to make sure that your Apple device has been updated with the latest software as well, which can be found through “Settings.”
Once you update both devices or confirm that the devices are updated with the latest firmware, you still may be experiencing problems with your Roku device connecting to AirPlay. If this is the case, it could be that your devices are not connected to the same network. To use AirPlay on an Apple device with your Roku device, both must be connected and running on the same network in order to pair and mirror successfully.
Roku AirPlay Music Not Working
Not only are Apple and Roku owners able to play any video that they want from the Apple device straight on their TV screen, but they are also able to mirror music, expanding even more possibilities when it comes to entertainment with Roku. If you are trying to play music by using AirPlay with your Apple device, the sound should be loud and clear. If the music when using AirPlay is not working with your Roku device, take a look below to see what you can do.
If Roku AirPlay music is not working, be sure that you are close enough to your Roku device for a strong connection to be made. If you are too far from the Roku device, the connection will either waver or will stop altogether, which will cause the music to stop playing and working properly.
If you are trying to get music to play by using AirPlay with your Roku device and you have an easily portable Apple device, it can be tempting to try to step away while the music continues to play. If you are using an iPhone, it can be very easy to walk too far away from the Roku device playing music from your phone and when this happens, the connection will be lost and the music will stop working.
One last thing to consider when playing music on your Roku device through AirPlay, is making sure that you have all of your devices unmuted and turned up to an audible level. If you are using an iPhone for Airplay, be sure that you have the mute button switched up and you have volume levels turned up as well. With your Roku device, check to make sure that nothing has been accidentally muted and that all soundbars are turned up to a reasonable level.
Roku AirPlay Volume Not Working
Similar to problems with the music not working when trying to play a particular set using AirPlay with a Roku device is the issue of volume not working altogether. Although video and picture are important aspects when it comes to the function of AirPlay and Roku devices, the volume is just as essential if you are doing anything other than scrolling through pictures. If the volume is not working on your Roku TV when using AirPlay, read on to see what can be done.
If the volume on your Roku is not working when using AirPlay, check to see that all devices have not been accidentally muted. If this can be confirmed and you are using a soundbar with your Roku device, check that all wires are securely inserted and in good condition with no damage.
If you know that all devices have the volume turned on and that any Roku device with a soundbar has no stability issues with its wires, try turning off both devices. Start by turning off your TV first and allowing it to completely shut down before turning it back on again. You will also need to turn off your Apple device, wait for it to drain of power, then turn it back on as well before trying once again to use AirPlay and check for functioning volume.
Roku AirPlay Keeps Disconnecting
You may have been able to connect your Apple device to your Roku device without encountering any code issues, detecting problems, video hiccups, or volume conundrums, which may leave you thinking that all has been avoided as far as potential problems go when using this feature. Although in a perfect world this would be nice, some Roku and AirPlay users have found that AirPlay keeps disconnecting without their prompting, but why?
If Roku AirPlay keeps disconnecting, check to make sure that your Apple device has both Bluetooth and WiFi enabled. If you have recently installed a software update on your Apple device, these features can be turned off, which could be the cause of the constant disconnection from your Roku device.
If you notice that AirPlay disconnects when you are in the middle of trying to play a video, it could be that the resolution is too high for your network to support it. Therefore, you will need to manually change the resolution from 1080p to 720. By reducing the resolution this much, you should be able to easily play videos without having to worry about your network being able to handle the content being thrown at it.